Harrogate’s central Marks and Spencer store is facing complaints from residents and traders about its non-essential sales.

The store has closed off a large section of the store and the upper floor. But it still has some clothing, beauty and homeware on sale.

Parts of the menswear section is now on the Cambridge Street floor, which has traditionally been solely for womenswear.

The store only has parts of the store open which customers need to use to get down to the food section on the lower floor.

Read more:

• What next for Debenhams building in Harrogate?
• Ripley dog groomer calls on council to offer covid financial support

This has been a national debate during the three lockdowns. Supermarkets can sell non-essential goods alongside food.

Welsh supermarkets came under scrutiny after some sectioned off parts they deemed non-essential, including women’s sanitary products.

Some residents and sole-traders believe it is unfair for any stores to sell non-essential goods while small independent stores cannot – especially a store in the town centre.

Local David Andrews wrote a letter to the chief executive of M&S and shared the letter with the Stray Ferret. He said:

“I believe this [is] contrary to the guidelines and has given [M&S] an unfair advantage over competitors.

“It was permitted to open because of the food hall on the lower ground floor, served by its primary access from Oxford Street.

“Why does M&S need to open the Cambridge Street entrance at all when the Oxford Street entrance accesses the food hall directly?

“One might say it wants to continue trading in clothes and this loophole about secondary access allows them to do so.”

A sole trader based in Harrogate, who wanted to remain anonymous, also told the Stray Ferret:

“Somebody must be able to as this is so unfair. I am sole trader and this inconsistency is driving me mad.

“Why can you not get them to follow the guidance which suits this store to a tee as it’s actually states non-essential floors should be closed.

“What’s the point of having guidance if it can’t be used. I’m sure it was written for a reason.”

M&S disputes any allegations that it is not following the rules. A spokesperson said in response:

“Our M&S Foodhalls remain open to provide our customers with the essential items they require during this time.

“In line with Government guidelines, we’ve closed our non-food floors except where they provide access to our Foodhalls.”

The owner of an Apple repair shop in Harrogate has launched an appeal for faulty iPads that will be refurbished and given to local school children.

Tom James, owner of Howard Conrad on Leeds Road, was spurred to act after reading news reports about parents not having the technology for children to study from home during lockdown.

Mr James told the Stray Ferret:

“You see it in the news with children learning from home. Some don’t have access to what they need. We repair iPads and thought we could help the children of Harrogate”

The shop has an agreement to donate iPads to Red Kite Learning Trust, a charity that operates several schools in the district, including Harrogate Grammar School, Western Primary School and Rossett Acre Primary School.

Read more:

• ‘We won’t abandon children’ on exams, says Harrogate headteacher

• Teachers call for tighter key worker rules as schools under pressure

Mr James said old iPads tucked away in a drawer could be refurbished, as could ones that have had their screens smashed or simply broken down.

Howard Conrad is only able to accept Apple iPads rather than other types of tablet.

The iPads need to be running the operating system iOS 11 or newer to be compatible with the learning apps and must have the linked iCloud account removed.

The company is able to accept the following models:

12.9-inch iPad Pro (2nd generation)
12.9-inch iPad Pro (1st generation)
iPad Pro (10.5-inch)
iPad Pro (9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation)
iPad (5th generation)
iPad mini 4
iPad mini 3
iPad mini 2

To donate an iPad, click here.

Debenhams has announced today that its store on Parliament Street in Harrogate will not reopen and staff will therefore lose their jobs.

It marks the end of the department’s store’s long history in Harrogate.

Debenhams had planned to reopen all of its stores to sell off stock but has changed its plans in light of the third national lockdown.

Harrogate is one of six sites where the company has been unable to agree a lease extension and its store will therefore close.

A total of 320 staff across the six sites will lose their jobs. The Stray Ferret has asked Debenhams how many staff are affected in Harrogate but had no response.

Read more:

• Harrogate shoppers say Debenhams will be much missed
• M&S buyout set to bring closure of Harrogate Jaeger store

Debenhams announced on December 1 that it would wind the business down after entering administration in April.

FRP Advisory, the administrator for Debenhams, said it was continuing to engage with third parties about the sale of all or parts of the business.

Geoff Rowley, a joint administrator to Debenhams and partner at FRP Advisory, said:

“We continue to engage with interested parties over alternative proposals for the future of Debenhams.

“Inevitably the latest lockdown has had an effect on our plans for the wind-down of the business.

“We regret the impact on those colleagues affected by today’s announcement.

“We would like to thank all those who continue to keep the business trading in very difficult circumstances.”

The prospect of a lengthy third lockdown with no firm end date in sight is causing serious concern among Knaresborough retailers.

Knaresborough has seen a boom in new businesses lately but the current uncertainty is putting new and old shops in jeopardy.

The town’s streets have been eerily quiet this week after non-essential shops were forced to close again. Many are moving online to try to reduce financial losses.

Additional financial support has been offered by the government but shops say this isn’t enough to cover the money they would have made by staying open.

Country 2 Western, on Castlegate, sells a wide range of American-themed items from cowboy boots to belt buckles. One of its owners, Christine McLeod, said it relies on venues and music festivals to sell its niche products.

She added:

“We’ve been struggling since the first lockdown in March. We had to change what we were selling, we are keeping the American feel but a little different to normal.

“This lockdown is worrying for the future of our business. If music events are still cancelled this year we’d seriously have to re-think what we sell, it’s having a massive effect.”

Ms McLeod said she will focus her efforts on online sales but added it was vital music events were able to continue in summer.

Read more:

• Knaresborough’s Two Brothers restaurant has sights set on new venue on the high street.
• Knaresborough dog groomers finds new home on the high street.

On the high street, The Clothing Store of Knaresborough only opened a few months before lockdown hit.

Its owner, Rebecca Lombardi, was left “devastated” by the announcement and is worried that the short amount of time she has had to establish the business will impact online sales.

She said:

“There is so much to think about so quickly. It’s scary and there are so many mixed emotions. In the other lockdown we didn’t make much from online sales so this time may not be successful but I’m going to try to build our online presence.

“I’m remaining hopeful for when we do eventually reopen.”

Bill Taylor, treasurer of Knaresborough Chamber of Trade, said:

“Many businesses in Knaresborough adapted to survive where they could during the previous lockdowns and it is great to see a similar desire this time round. The town really came together to ensure everyone kept safe.

“Knaresborough chamber will continue to support all of the local businesses however it can, and continue engagement with local authorities to ensure businesses are aware of all of the support that is available.”

A Knaresborough dog groomers is relocating along the high street at the end of the month — but has assured customers its much-loved dog window will remain a feature.

Carol’s Bonnie Dogs is known locally as the “one with dogs in the window”.

The owner, Carol Scanlan, doesn’t put the dogs in cages after being groomed but instead allows the animals to sit by the window as they wait to be collected.

She says the owners, as well as passers-by, like to see the dogs relaxing after pamper sessions.

The groomers is currently at 63 High Street but has been granted approval to relocate to the more spacious 44 High Street.

Ms Scanlan has been based in Knaresborough for three years and said business is going from strength to strength:

“A couple of local groomers closed down and we were being recommended. I’d say it’s tripled in the past three years.

“We needed more space and with the new place being next door to the pet shop it was a perfect match.”

Ms Scanlan hopes to move into the new shop, 44 High Street, at the end of the month.

Ms Scanlan currently employs two groomers, including one who started doing work experience from Askham Bryan College, as well as a part-time weekend member of staff.

She hopes to grow her team this year if business continues to get busier.

Read more:

• Knaresborough’s Two Brothers restaurant hopes to move onto the high street if planning is approved.
• Harrogate businesses could receive grants of £9,000 after government announces further support.

Dog groomers are allowed to stay open during this lockdown. Ms Scanlan said:

“After the first lockdown I was appalled at the condition of some of the dogs. I even sent an email to the Prime Minister. It was a massive relief to hear we can stay open.”

She hopes the groomers can move at the end of this month, with minimal disruption to the business.

Harrogate businesses could be in line for further financial support as more grants have been announced by the government.

Rishi Sunak, Chancellor of the Exchequer, unveiled a one-off top up grant of up to £9,000 for retail, hospitality and leisure businesses amid the national lockdown.

The funding comes as part of a £4.6 billion package and the grants will be based on the rateable value of each business.

The government expects the grants will help to support more than 600,000 businesses.

Read more:

• Growing concern in Harrogate district over lack of communication on covid vaccine
• Harrogate district daily coronavirus cases hit another record high
• Business owners share concerns as new lockdown begins

Mr Sunak also announced a further £594 million worth of discretionary funding for local authorities to target those who will not be eligible for the grant but might be affected by the lockdown.

He said:

“The new strain of the virus presents us all with a huge challenge – and whilst the vaccine is being rolled out, we have needed to tighten restrictions further.

“Throughout the pandemic we’ve taken swift action to protect lives and livelihoods and today we’re announcing a further cash injection to support businesses and jobs until the Spring.

“This will help businesses to get through the months ahead – and crucially it will help sustain jobs, so workers can be ready to return when they are able to reopen.”

It comes as businesses in the district reacted to the announcement of a further national lockdown.

Prime Minister Boris Johnson announced on Monday evening that a new lockdown would come into force, with a stay at home order.

Sandra Doherty, chief executive of Harrogate District Chamber of Commerce, said the measures would be difficult but were necessary to reduce transmission until the vaccination took effect. She said:

“It’s going to be incredibly tough for all businesses over the coming months, and sadly not all will survive into the spring.

“Until we can resume life as we knew it in pre-covid days, the Government is going to have to continue its support to businesses, and extend it to those self-employed people who have so far not received any financial help at all.”

Business owners from the Harrogate district have given their reaction to last night’s announcement of a new national lockdown.

Prime Minister Boris Johnson announced at 8pm last night that a new lockdown would begin from today, with a stay at home order in place.

Other than for essential trips such as food shopping, medical needs, exercise, work where it cannot be done from home and to escape an unsafe home situation, people are instructed not to leave home.

Sandra Doherty, chief executive of Harrogate District Chamber of Commerce, said the measures would be difficult but were necessary to reduce transmission until the vaccination took effect. She said:

“It’s going to be incredibly tough for all businesses over the coming months, and sadly not all will survive into the spring.

“Until we can resume life as we knew it in pre-Covid days, the Government is going to have to continue its support to businesses, and extend it to those self-employed people who have so far not received any financial help at all.”

Pubs and restaurants in the Harrogate district have spoken of their frustration at the abrupt move into tier three just hours before their “biggest day of the year”.

Hospitality venues across the district would usually be buzzing with excitement on New Year’s Eve.

But instead most venues are closed, with only takeaways possible.

All the restaurant and cafe owners the Stray Ferret spoke to today agreed with the need for stricter restrictions but insisted more notice should have been given, as they have been left with unused stock.

Simon Cotton, managing director of the HRH Group whose properties include the Fat Badger, White Hart Hotel and the Yorkshire Hotel, said:

“I agree stricter restrictions are needed to get a grip on the virus but giving us such little notice is unacceptable. It’s a kick in the teeth for the biggest day of the year taken away with just a few hours notice.

“Frustration — that would be the word I use to sum up the year.”

Mr Cotton said food would be wasted this weekend as charities are unable to make use of perishable items at such short notice.

Many businesses have been trying to use up stock.

The Smiths Arms in Beckwithshaw posted on Facebook it would donate to the Harrogate Hospital and Community Charity.

The Little Ale House micropub in Harrogate said it would be selling cask and keg beers at reduced prices.

Read more:

• Much-loved Harrogate pub, The Woodlands, is getting a face lift and a new name.
• Christies Bar landlord describes his “horrible” year of covid restrictions.

The Dining Room restaurant in Boroughbridge changed its business model this year by moving to daytime-only trade during the week and saving its fine dining for Friday and Saturday evenings.

The owners will continue with their plans to serve takeaways this evening but said yesterday’s announcement would have a major impact on trade. Co-owner Chris Astley said:

“Luckily we won’t waste stock because we can still go ahead with our takeaways but it doesn’t make the past year easier.

“I am relieved because when you have people turning up, clearly from different households, it is very difficult to manage. We just have to keep going.”

The Dining Room in Boroughbridge will go ahead with its plans to offer takeaway food tonight.

Sarah Williams, runs Scarlett’s Vintage Tea Rooms in Knaresborough, said she was expecting the announcement:

“It’s not unexpected especially when you look at the data. Of course it’s not what you want to do but it is the right thing to do.

“We had a successful summer and have received grants, which mean we are surviving and aren’t in any danger of closing but not everyone has been so lucky.”

The Campaign for Real Ale (CAMRA) in Harrogate and Ripon has pulled together a list pubs that are opening this weekend to encourage visitors.

Under the new restrictions only those selling substantial meals can reopen meaning many pubs in the Harrogate district are remaining closed.

CAMRA has put together a list of all of the pubs across the Harrogate district able to open this weekend. The group has also put together other lists including pubs offering an alcohol takeaway service.

The branch has warned that without public support some pubs may not make it through to the new year.

The branch secretary, Steve Fairweather, said:

“Pubs in our area face a very uncertain future following the tier two restrictions and reevaluation of tiers on the 16th December.

“Please show your support for your local pubs over the next few weeks, either by going for a meal or using take away services offered as government support is minimal and we fear that if we don’t support them now, it will be too late for most come January.”

The group is also encouraging people to write to their MP. It says it is important to gain government support for local pubs that are struggling.

Read more:

• Harrogate district pubs voice their concerns after being put into tier two. 
• Despite very few cases pubs have to stay closed in Pateley Bridge.

What classes as a substantial meal caused controversy this week after the government was forced to correct a statement made by George Eustice, the environment minister, who said a scotch egg “probably would count”.

The government has confirmed bar snacks are not substantial meals. Guidelines state it must be a “table meal”, it is expected to stand alone as a person’s main meal day or evening.

Harrogate and Ripon CAMRA has said the smallest meals it has seen being served locally are half a pizza and a ploughman’s meal at £3 each.

Creativity, craft and lots of conversations. That is what it takes for this unique Harrogate jewellers to turn an idea of the perfect ring into a sparkling reality.

Melanie and Robert Earl started Rubie Rae out of a shed in their back garden and, while they have grown over the years, they never plan to open a shop.

The jewellers have made their name on their engagement rings, which are all made to order and designed with a sheet of paper and pencils.

Many do their designs on computers these days but Melanie feels that the classic style of sketching helps her to create something special.

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One of their main obstacles over the years has been getting over the word bespoke. Robert, who used to work for an Italian gold chain manufacturer, told the Stray Ferret:

“We design to suit your style, your taste and your budget. But that word bespoke makes everyone run for the hills, they think it’s going to cost a fortune.

“But because we don’t have the overheads that come with bricks and mortar or with keeping stock it means that we can pass those savings onto the customer.”

Before Rubie Rae, Melanie was a top designer at a major jewellers in Leeds flying around the world. But when it came to starting a family she wanted to be a little closer to home.

Family is a big part of their business. When they were setting up the jewellers they lost their daughter. Melanie and Robert had planned to call her Rubie Rae, so her legacy now lives on.

Both clearly enjoy their work. It is a major highlight for them when they hear that the ring has finally been used in the proposal.

They get so involved in the process that they are sometimes invited to the weddings. Melanie, with a big smile on her face, told the Stray Ferret:

“It is quite good fun, it is really nice to get involved. We are the people that they can actually talk to about their proposals when they are trying to keep it secret.

“Because we don’t have premises we go out and meet them wherever for a chat. We can meet in town somewhere or at a hotel, so it is very relaxed.

“Some people are a bit wary at first but the more they see what we have done and look at our reviews it gives them confidence.”

This is part of the Stray Ferret’s ‘hidden gem’ series, highlighting small, independent businesses. They need to be tucked away but growing in popularity with an eye-catching and unique product or approach. Send us an email with your nominations.