Harrogate clothing boutique forced online after coronavirus crisis

The owner of a pre-loved clothing shop has closed the doors in order to focus her efforts online. 

Carolyn Duggan has been running Still Gorgeous on Cold Bath Road since 2017. The shop offered a selection of pre-loved designer and high street womenswear. 

Having closed in March, Still Gorgeous reopened in July as government restrictions eased, but faced multiple challenges due to the coronavirus pandemic.

The shop relied on business from tourists, which has not yet returned to pre-Covid levels, and the owner said she experienced a lack of compassion from her landlord. She said: 

“I did not get any sympathy from my landlord. I was just told to pay them the money. I know others who received a 20-30% monthly rent reduction or complete rent holidays for 2-3 months.

“They also increased the rent for the new tenant, so when I was leaving I did not have the option to change my mind.” 

The business moves at a time when other Harrogate businesses like A P & K Stothard, Bookstall Newsagents and Gambaru Fitness close their doors.

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However, Carolyn still feels positive about the change of direction at Still Gorgeous. She added: 

“I’m quite excited, to be honest – it is the way forward. You have to adapt to the situation and diversify. I am changing strategy to reach a more diverse customer base. I am engaging more with different channels like social media.

“I am feeling positive about the next stage. I have already reached people down south and abroad.” 

Carolyn’s Facebook page has already received many posts from customers wishing her luck in her new venture.  

New bakery to open in Harrogate

A new bakery shop plans to open in Harrogate this month to serve up fresh bread, cakes and sandwiches.

Bakeri Baltzersen is the newest venture from the team behind Baltzersen’s cafe. The bakery will open on the same street as the cafe and coffee shop on Oxford Street.

The owners originally planned to open in May but were forced to put their plans on hold by the coronavirus pandemic.

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Now work has once again started at the Bakeri Baltzersen unit next to Harrogate Theatre and the key cutting and shoe repair shop Timpson.

The sign is up and so are the shelves for the bread as workmen start to decorate the premises in keeping with the Scandinavian style of Baltzersen’s.

Behind the scenes of Bakeri Baltzersen.

In recent months Baltzersen’s has been using part of its cafe as a temporary bakery shop. It will return to being a coffee shop when this new bakery opens.

Paul Rawlinson, the owner of Baltzersen’s, took inspiration from his Norwegian grandmother for the cafe, which opened in 2012. The business expanded in late 2018, opening a coffee shop in the neighbouring unit on Oxford Street.

News of the venture is a boost for the town’s traders at a time when many businesses are struggling to survive as a result of the pandemic,

Local property business expands

The 101-year old property business Lister Haigh has expanded its workforce with five new recruits.  

The company, which was started by Oswald Lister at Clint and Hampsthwaite in 1919, has offices in Knaresborough, Harrogate and Boroughbridge.  

The company’s expansion comes a week after the Stray Ferret reported a ‘manic’ July and August for the local housing market. 

Tim Waring, head of residential at Lister Haigh, said: 

“The majority of our appointments are due to expansion of the business post-lockdown. Our agricultural consultancy is as busy as ever. Our residential agency business is getting busier and busier, which we expect to continue into the new year.” 

In July, the Chancellor Rishi Sunak increased the threshold for stamp duty from £125,000 to £500,000, which has boosted the house market. This will continue until April 2021.  

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Surveyor Richard Duffus has joined the firm from London and will be based in Boroughbridge where he will work alongside Paul Johnston on residential and commercial lettings.

William Pheasey has been appointed assistant rural surveyor at the Knaresborough office.  

Samantha Paterson has joined the Harrogate residential property team as a sales negotiator.

Two administrative appointments – Gill Harris at Knaresborough and Annie Thompson at Boroughbridge – complete the list of new starters at Lister Haigh. 

Knaresborough enjoys business boost

Business representatives in Knaresborough have said there is a buzz about the town as more companies seek to relocate there.

Despite the financial impact of the coronavirus pandemic, the Stray Ferret has recently reported a flurry of new shops opening on the high street.

The latest addition – The Knaresborough Lock Centre – opened on Monday.

Owner John Long said:

“The town was lacking a DIY, hardware, lock shop and I felt it was a good time to open up. We have had a warm welcome in the town and are positive about the future.”

Knaresborough Chamber of Trade has said the number of empty shops is decreasing, offering further cause for optimism.

Bill Taylor, treasurer of the chamber, said:

“Many people seem to have used the lockdown to develop business ideas and see Knaresborough as a great place to start their new business.
“The chamber had a record month in August for new members and September has started in the same vein. It is a great time to be a business owner in the town, there is a real buzz around now with several new shops about to open and a very low number of empty shops currently being available.“

The number of empty shop fronts has decreased in the town, improving its aesthetic and encouraging more visitors to the town.

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The business and community website, Knaresborough Online, painted a similar picture of an increase in business interest in the area.

Susanna Lewis, from Knaresborough Online, said:
“Since the easing of lockdown we have noticed an increase in general enquiries about relocating to Knaresborough. This flurry of interest is supported by the recent opening of a number of new businesses in town, including a new pet shop, Persian rug store, restaurant, butchers and a DIY shop. These are really encouraging signs as we move forward after a difficult few months.”
Harrogate family pet shop to close after more than 50 years

A Harrogate family pet shop will close after 52 years because the owners have seen footfall and sales drop.

Mick Stothard, who started working at A P & K Stothard Pet Store when he was 10 years old, will retire and the shop will shut its doors on October 3.

He believes that there is not enough support for independent businesses in the town and called for local councillors to step up to help.

A P & K Stothard in 2014 when it owned more unit.

Peter and Kath Stothard, Mick’s parents, started the pet store in 1968 with just £47. It had spanned over four units along the street before it reduced in size to one unit in recent years.

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Mr Stothard told the Stray Ferret that he will transfer most of his stock over to his son and daughter’s shop, Posh Paws on Leeds Road, which will continue to trade. He added:

“We are just not getting enough people through. The town centre is struggling, there are so many shops that are closing down.

“It is all I have ever known. It will be tough to say goodbye after so many years. It is much more difficult now.”

What the pet shop used to take in one week is now taken over four or five weeks. This latest closure follows Bookstall Newsagents, The Cooperative Bank and Gambaru Fitness all closing their doors in recent weeks.

However, it has not been all bad for businesses on Commerical Street. A new fishmonger opened today, with queues out of the door.

Hoopers store warns: ‘Harrogate is not bulletproof anymore’

Hoopers has warned that the store is not sustainable in its current form and that Harrogate’s retail sector is “not bulletproof anymore”.

The department store’s general manager, Nick Hubbert, has spoken openly about its financial difficulties as a result of the coronavirus pandemic for the first time.

He said that the way they have to operate under social distancing rules means that it is not able to make enough sales.

Hoopers’ struggle in numbers

Mr Hubbert told the Stray Ferret that he has concerns about the furlough scheme coming to an end:

“We are preparing for the worst. How long can businesses survive when they are losing money. Hoopers has been in Harrogate for a long time but this has been by far the most difficult time. Some people think that Harrogate is bulletproof but it isn’t anymore. It’s not sustainable, we cannot afford to fully open and we cannot afford to trade the full week. That is not ideal.”

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Mr Hubbert has also weighed into the pedestrianisation debate on James Street with the general manager writing a strongly worded letter to Harrogate Borough Council.

James Street could be temporarily closed to traffic as early as next month after Harrogate Borough Council requested the measures.

Hoopers is based on James Steet which has been full with traffic cones for months.

Mr Hubbert does not believe that the temporary pedestrianisation of James Street will help businesses and said he is basing that on years of experience:

He added that he is not against pedestrianisation long term but he does not think that the middle of a pandemic is the right time to change things:

“Customers want to park up and jump into the shops. It’s easy for young families and it’s easier for older people. That’s what increases footfall. We just need to leave things as is and concentrate on the basics. When someone pulled the cones away it was half full in half an hour and people were getting straight into the shops.”

New Harrogate rescue centre rehomes 19 cats

While most independent businesses were forced to close down during lockdown, one local cat rescue has thrived since it first opened in April.

Celia Dakin, owner of Harrogate Cat Rescue, had always planned to open a centre for rehoming stray cats.

Due to the covid-19 pandemic, many national animal charities had to stop neutering feral animals, including cats, and this has increased the number of kittens being born without a loving home. Celia felt this was the perfect opportunity to set up a rescue business.

In just over three months, the rescue centre has rehomed 19 cats and kittens and is currently in the process of homing a further 10 kittens and three adult cats. Celia has always been ‘cat mad’ and has two 11-year-old cats of her own, Geoff and Lady.

Celia told the Stray Ferret:

“Initially, I was approached by a lady who told me that there was a fairly large colony of cats where she worked, and that she had seen kittens. So, I started my rescue.”

Celia runs her business from her home in Harrogate, which has a no-kill policy. This means that no healthy or treatable cats are euthanised or killed even if the shelter is at full capacity.

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She currently houses a poorly five-year-old shorthair cat, Mack, who tested positive for feline immunodeficiency virus (FIV), an incurable viral infection.

He has a large wound on the side of his neck caused by a cat bite, which has now become ulcerated. He also needs dental surgery to remove his rotten teeth. Despite his tough life, Mack has a friendly nature and is in need of a loving home.

The cat lover currently has 22 cats in foster care, including Emily, a six-year-old Ragdoll and Bengal crossbreed, who was sent to Celia when her owners chose to travel abroad.

The rescue encourages new owners to get their cats neutered at four months old, if they haven’t been already.

Celia said:

“I believe that every cat deserves a chance, as most stray and outdoor cats have been failed by humans. I am active in encouraging co-operation between me and other rescues in Yorkshire, with the aim of working together for the benefit of all cats.”

“Neutering cats is an extremely high priority; unneutered males age quicker and are more prone to disease, as they have to fight for food, females and survival. Unneutered females leave home as their hormones dictate and are repeatedly raped by the unneutered males, leading to multiple pregnancies, causing stillbirth, deformity and disease.”

All cats and kittens that are cared for by the Harrogate Cat Rescue receive a veterinary health check, flea and worm treatment, microchip and at the least their first vaccination. The adoption fee for an adult cat or kitten is £90 each.

To find out more about the adoption process, visit the Harrogate Cat Rescue website.

Harrogate chippy surviving despite major roadworks

Despite major roadworks happening outside a fish and chip shop in Harrogate, the owner said it is still surviving.

Harrogate Fisheries on Skipton Road remained open throughout lockdown. However, major roadworks lasting 14 weeks have now started right outside the shop.

Despite parking issues during the day affecting lunch time service, owner Tim Phillips told the Stray Ferret that it “could have been a lot worse.” He said:

“Parking is difficult here at the best of times so people are just not coming during the day, its chaos. In the evenings though the traffic dies down so business becomes much better.”

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inside takeaway shop

The fish and chip shop is open Tuesday to Saturday, 11:30am – 8pm.

Tim said that they were given a warning a week before, but it didn’t highlight the extent of the work taking place. During lockdown, the fish and chip shop has been delivering meals to the elderly and care homes. He is optimistic the shop will survive

“We are heading in the right direction; we just aren’t there yet. We are surviving, the team are getting paid and the elderly are getting their food. We have a very loyal customer base and it’s great to see people coming back to the shop again.”

Despite Harrogate welcoming the Eat Out to Help Out scheme this week, Tim says it has not had an impact on his takeaway business. He told the Stray Ferret that he has seen record numbers this week from Monday to Wednesday.

Pub’s old cupboard becomes new venture in Bilton

A small antiques shop has opened at The Knox pub in Bilton as a Harrogate woman aims to follow a new path after lockdown.

Foxy Antiques and Interiors will sell a range of items, from retro furniture to vintage collectables. The small shop is occupying a former storage cupboard at the pub.

Alex Clarke, who previously worked in housekeeping, decided during lockdown that she needed a new challenge. Since November, she has been buying and selling antiques, and decided to expand from a small unit in a local antiques shop to the larger space at The Knox.

inside the shop

The shop will sell a range of items, from furniture to candles.

She told the Stray Ferret that her previous job was impacted by coronavirus so she decided to pursue a new venture, following something she has always been interested in. She said:

“It’s completely new to me. I’ve worked in housekeeping for nine years but my wages went down as a result of covid so I decided to look for something else. I needed something new and fresh that would challenge me.”

Katie Swannie, owner of The Knox pub, hopes that the new shop will be the start of something great. She told the Stray Ferret:

“We hope both businesses will benefit each other. It’s always something we’ve wanted to do. I want to create a little complex of quirky things that all complement each other, so this is the first step. We are hoping it will bring something for the local people in this area.”

As well as the launch of Foxy Antiques and Interiors, last weekend also saw the opening of a new beer garden at the back of the pub. As well as providing somewhere to enjoy the sun, it will help the pub to follow social distancing guidelines.

beer garden

During lockdown the pub was re-decorated and has had a new beer garden built.

Emotional goodbye for Harrogate jeweller after 43 years

A Harrogate jeweller may shed a tear when he closes the doors for the final time in the next month after 43 years in business.

GA Taylor, on Oxford Street, is coming up to the end of its five-year lease in September but will not renew after the owners saw sales dwindle.

They are holding a closing down sale.

The shop’s owners did not blame coronavirus and said it had plenty of government support. But, they said, the business is not viable going forward.

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It has seen a spike in interest recently after holding a closing down sale, but will close when the stock runs out, which could be in the next few weeks.

Andrew Taylor, son of the owner Graham Anthony Taylor, told The Stray Ferret:

“It’s sad but positive at the same time. Speaking for my father, it is hard to tell that anything is happening, but when we close that door for the final time I think it will be emotional for him.

Through the years we have seen a lot of changes in Harrogate. It was quite a prosperous business when we first set up but there wasn’t the competition from online shops.”

They have seen a spike in interest since the closing down sale.

Mr Taylor added that a combination of high rent and low footfall in the area has made it difficult for the business going forward.

Since announcing the closure, GA Taylor has been inundated with supportive messages from former customers – many of whom reminisced about buying their wedding rings from the long-standing firm.