Police have launched an investigation after trespassers broke into Harrogate Spring Water‘s headquarters last night.
A source told the Stray Ferret protesters attempted to enter the building on Harlow Moor Road and “antagonised staff”. They added those responsible wore GoPro cameras and flew a drone over the site.
However, nobody appears to have claimed responsibility for the incident and no footage has emerged.
A North Yorkshire Police spokesman said today:
“North Yorkshire Police were contacted yesterday evening to reports of people trespassing on a business premises on Harlow Moor Road in Harrogate.
“The incident had occurred prior to the report being made and an investigation is now underway.
“Anyone with any information that could assist the investigation should contact North Yorkshire Police by calling 101, select option 1 and ask for the Force Control Room. Please quote reference number 12230099981 when passing information.”
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A spokesperson for Harrogate Spring Water said:
“We cannot comment at this time since the incident is currently being looked into by police.
“We can confirm that no-one was injured during the incident and no damage has been made to the site.”
Harrogate Spring Water said in March it was “reviewing plans” to expand its bottling plant at its headquarters off Harlow Moor Road, in the Pinewoods.
The plans, which would involve felling trees in a public woodland planted by schoolchildren, have proved controversial.
It is not known whether yesterday’s incident was related to this.
Campaigner buoyed by show of support for Harrogate’s Rotary Wood
Activist Sarah Gibbs has pledged to step-up the campaign to save Harrogate’s Rotary Wood after more than 100 people took part in the latest event.
Harrogate Spring Water, which is owned by French firm Danone, has revived 2017 plans to fell trees in Rotary Wood so it can expand its bottling plant.
Ms Gibbs has been at the forefront of the campaign to persuade councillors to reject the application when it comes before Harrogate Borough Council‘s planning committee.
She has organised numerous protests and stunts, often while dressed as a tree, to raise awareness of the issue.

The start of the walk to Rotary Wood. Pic credit: Edward Lee @edfclee
Last weekend’s walk to Rotary Wood was perhaps the most popular yet, attracting local people as well as delegates in Harrogate for the Green Party autumn conference.
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Among those taking part was 19-year-old Lucy Turner, who travelled from Manchester, where she attends university. She said:
“I’m from Harrogate and planted the trees here with Western Primary School when I was seven years old. Rotary Wood is extremely valuable to me.
“Expanding a company that produces plastic bottles is already extremely damaging to the environment and the fact that in doing so the Rotary Wood would be destroyed exacerbates the carelessness of this proposal, especially given the climate crisis we are currently battling.”

Pic credit: Edward Lee @edfclee
Neil Hind, chair of Pinewoods Conservation Group, said:
“We know the expansion plans remain a concern for the majority with the potential loss of acres of woodland and community green space.”

Pic credit: Edward Lee @edfclee
Ms Gibbs said the “fantastic turn-out was a reminder that these woods really do matter to so many people” and she feels the campaign is gathering momentum.
She said:
“Since our walk on Sunday there has been new and renewed interest and enthusiasm to save Rotary Wood.
“Members of the community have come forward to offer their support and so we plan to have discussions together regarding next steps asap.
“This is community in action so everybody’s input is welcome and valued.
“We envision future events and actions to be fun, creative, and educational. Most importantly, we hope to offer a variety of approaches to be as inclusive and engaging as possible.”
It is not known when Harrogate Spring Water’s planning application will come before the council’s planning committee.
Residents unconvinced about Harrogate Spring Water’s expansion
Harrogate residents remain unconvinced about Harrogate Spring Water‘s plans to fell trees in Rotary Wood to expand its bottling plant.
The company, which is now owned by the French firm Danone, held a three-hour consultation event yesterday at Harrogate’s Crown Hotel.
It was a chance for people to make suggestions on the design and landscaping of the proposed extension. The company said the responses would influence its final design.
Since 2017, it has had outline planning permission to expand its production facilities on its site on Harlow Moor Road that would involve felling trees.
It is now putting together a ‘reserved matters’ application which will detail how the new building will look, how the surrounding area will be landscaped and crucially, where new trees will be be replanted.
The Stray Ferret went along to speak to attendees and representatives of Danone, including Harrogate Spring Water’s managing director Richard Hall.
Passionate views
Throughout the evening there was a slow trickle of curious people looking at display boards that offered background on the plans and reasons why the company feels it needs to expand. The boards are available to view online here.
Some saw the event as a chance to passionately tell Mr Hall what they feel are the wrongs of the company, including the merits of plastic bottles.
Sarah Gibbs has been a long-term campaigner against the expansion and often dons her trademark tree costume. She said:
“My stance is we are in a climate emergency. We need to start acting like it. Why do we need bottled water?”.
Rotary Wood
Rebecca Maunder campaigns for the environment in the Harlow Hill area.
She believes it’s not a certainty that the trees will be lost if a case can be made that any replacement tree planting proposals are insufficient.
She suggested the company should instead look to expand its premises in different ways.
“They should build it on their car park.”
Ms Maunder said Rotary Wood “belongs to all of us” and is worried the business will look to further encroach into the woodland in the future.
She added:
“In three years they might want more space.”

How the site currently looks from above.
Read more:
- Pinewoods charity to meet Harrogate Spring Water to discuss expansion
- Hot Seat: Harrogate Spring Water’s new boss faces old dilemma
Complex issues
When Harrogate Borough Council’s planning committee considered the company’s last bid to expand in January 2021, it was for some, a simple battle between the profits of a private business and the environment.
Richard Hall said to frame the debate in these terms is unfair and is “more complex” than what is sometimes presented.
When asked if he is personally concerned about the effects of climate change. He said:
“I think that everyone is thinking about the climate. I’d like to behave in a way that takes into account the future”.
Mr Hall confirmed the company still wants to plant trees in a private field behind RHS Harlow Carr, as it proposed last time, but this is “not enough” and it wants to plant more.
Mr Hall said they have been in talks with some landowners but are yet to come to any agreements.
Last time many objectors, including local climate scientist Professor Piers Forster, were unhappy that the felled trees would be replaced elsewhere with saplings, which are much less effective at soaking up CO2 emissions.
Mr Hall said the company is looking into how the new trees can ensure a “biodiversity net gain”.
On Rebecca Maunder’s car park suggestion, Mr Hall said it was not possible due to a sustainable drainage system underneath.
Sadness
Terry Knowles is a member of Rotary Club of Harrogate and chaired the group’s environmental committee from 2000 until 2015.
Mr Knowles is a key reason the trees were planted there in the first place, which began in 2005 and took around four years.

Terry Knowles inspecting the boards
Speaking in a personal capacity, he said he felt sadness that some trees that he planted with local schoolchildren, who are now adults, could be lost.
He said:
Rotary Wood campaigners stage demo in Valley Gardens“Bottled water is not an environmental product. The last permission was in 2017 and a lot has changed since then.”
Environmental campaigners held a demonstration in Valley Gardens at the weekend to raise awareness of the threat to Harrogate’s Rotary Wood.
Harrogate Spring Water, which is owned by French firm Danone, has revived 2017 plans to fell trees in Rotary Woods so it can expand its bottling plant.
The company’s plans would involve removing a smaller area of woodland than it proposed in a failed planning application last year.
But campaigners are still concerned about the loss of trees in part of the Pinewoods that was planted by children in 2005 to help tackle climate change.
Harrogate forest school teacher Sarah Gibbs donned her tree costume to join fellow activists during Saturday’s four-hour gathering, which aimed to tell people about Rotary Wood and the company’s expansion plans. She said:
“This issue has really touched my heart. I’m a born and bred Harrogate girl as well as a teacher and knowing children planted this wood to tackle climate change, to say it’s OK to destroy it would send out a terrible message.
“Surely after lockdown we are more aware of the value of green space to the environment and to mental health.”
Rebecca Maunder, who also took part in the protest, said:
“The aim today is to raise awareness that this is on the agenda again. A lot of people still don’t realise it is.
“Harrogate Spring Water wants to have a consultation with local people so they need to be informed about what’s going on.”
Graham Dixon, who was also present, said:
“The best way to get people to care about what’s happening is to come out and tell them.”
‘Net biodiversity gain’
Harrogate Spring Water has said it wants to achieve “net biodiversity gain” for the site, carry out a compensatory tree planting scheme and will make the remaining part of Rotary Wood more accessible to the public.
It is currently consulting on its plans before submitting a formal reserved matters planning application to Harrogate Borough Council. It says the expansion would create 30 jobs.
Richard Hall, managing director at Harrogate Spring Water, said previously:
Hot Seat: Harrogate Spring Water’s new boss faces old dilemma“We have a shared interest in driving prosperity for the town and creating a sustainable future for a key business that takes the Harrogate name around the UK and the world, and we hope that this process will allow us to come to a resolution which addresses people’s concerns and the town’s aspirations.”
Few local chief executives face a trickier task in the months ahead than the one confronting the new man in charge of Harrogate Spring Water.
Richard Hall has to convince a sceptical public and councillors that they should support plans to fell trees in the Pinewoods so the company can expand its factory and produce more plastic bottles.
Trees, plastic and a climate crisis are a volatile mix, as shown last year when more than 400 people objected to a larger expansion scheme put forward by the company that was ultimately rejected.
The campaign attracted national media coverage and a high profile champion in TV presenter Julia Bradbury.
Mr Hall hopes the outcome will be different this time and is keen to strike a conciliatory tone as the company prepares to consult on its revised plans before submitting a planning application.
He says:
“Expansion plans can often be challenged by local communities and that’s something that is not unusual per se, but we could have handled it better and we could have consulted better with the local community so there’s definitely a lesson to learn for us.
“We’ve got an opportunity to be much more open. There is an opportunity for people to come and talk to us, look at the plan and give us feedback.”

Richard Hall, at the company’s Harrogate factory.
Mr Hall is also keen to frame the debate in a wider context than trees versus plastic.
“It’s not really a question of how water is packaged — it’s a question of how food and other beverages are packaged. So if we are asked what are we doing to reduce the impact of packaging, I’d be very happy to respond to that because we are doing significant things.”
He mentions several environmental initiatives Harrogate Spring Water supports and says the main issue is recycling rates. Harrogate Spring Water’s bottles are made using 50% recycled plastic and glass and Mr Hall says this would increase if more recycled products were available.
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Water, he says, is “the healthiest beverage” and the company’s national reputation should be a source of local pride, not to mention the fact that expansion would create 30 jobs.
Packaging, he adds, is a separate debate. But he knows the argument will be tough.
“I accept there will be some discussion around it. It’s a hot topic. People are passionate about the climate. I just hope we get a balanced debate.”
New era
Mr Hall’s appointment marks a new era at Harrogate Spring Water, which can produce 36,000 bottles of 500 millilitre water per hour at its factory.
The company was bought two years ago by French multinational Danone but former managing director James Cain, who had been in charge for 15 years, continued to lead the business until Mr Hall arrived. Mr Cain is now a minority shareholder.
The takeover and expansion plans haven’t been the only issues to contend with lately.
Covid hit hard. According to Harrogate Spring Water’s latest annual accounts, gross profit for the year ending March 31, 2020, was £8.3m but crashed to £1.9m for the nine months to December 31, 2020 due to the closure of many places that sell bottled water, such as convenience stores, hotels, airports and train stations.
Mr Hall says business is now “recovering to pre-covid levels”.
Brexit, he says, impacted the company “a little bit” but nowhere near as much as covid. Inflation is a major concern now.
The company has stopped exporting water to Russia since the Ukraine war started but overseas sales account for only a fraction of business.
Last year the business withdrew its sponsorship of Yorkshire County Cricket Club amid the club’s racism row and has not renewed it, but it continues to be the official water of Royal Ascot.
Despite its national reputation, Mr Hall describes Harrogate Spring Water, which employs 78 staff, as a “small, local brand” compared with international brands like Volvic, and he doesn’t see that changing.
“We will look at expansion plans in the UK and Ireland. There’s lots of space to grow.”
Harrogate, he says, should be proud of its spa heritage.
“There are not many towns in the UK that can talk about their spa heritage. Harrogate is the top one. The water you find here is delicious.”
Danone all his life
Mr Hall, a keen runner, joined Danone in Tokyo a month after finishing university in Japan. He has remained with the company since. He is fluent in Japanese, where he lived for 25 years and has a Japanese wife.
As vice-president of Danone’s UK and Ireland business, his remit extends far beyond Harrogate Spring Water’s factory on Harlow Moor Road (pictured below).
Mr Hall lives in Oxford and expects to visit Harrogate twice a month.
His credentials are impeccable, having worked on other Danone water brands Evian and Volvic, as well as Yakult.
Being part of Danone, he says, brings “access to expertise and knowledge” but he constantly stresses the importance of the company retaining the local feel nurtured by the Cains. A new strategic plan is being created.
“The Cain family did a great job in building the brand. I want to look after it and grow it further. We are talking about a premium brand; we are not talking about a mass market brand.”
But how much the company grows will depend largely on whether its planning application to expand by two acres in the Pinewoods is successful.
It plans to revive a 2017 application that was granted outline permission, which means the principle of development is already established but the final details are not.

A banner protest this month.
Having outline permission will make the process easier but little is likely to be straightforward in such emotional terrain. Last year, protestor Sarah Gibbs stood outside the council offices dressed as a tree, and she has been back putting up banners around the town, saying there can be no mitigation for the loss of woodland.
Mr Hall reiterates he welcomes debate and that the company will listen. Would he talk to Julia Bradbury? He looks at his PR adviser who says he can’t see why not.
There is likely to be plenty of talking and listening before councillors decide whether the plant can be extended. Mr Hall will have to call on all his skill, expertise and years of experience if the company is to secure the outcome it wants.
Masham’s Black Sheep secures Jet2 dealBlack Sheep Brewery in Masham has secured a major deal with Leeds-based airline Jet2.com.
Black Sheep Ale will be available in a 330ml can on all the airline’s flights from its 10 UK bases from May 1.
Jet2.com is the UK’s third largest airline.
Black Sheep Ale is one of the brewery’s best loved beers. It was the first beer to be bottled at Black Sheep and is nationally available in 500ml bottle.
Charlene Lyons, chief executive of Black Sheep Brewery, said:
“We’re incredibly proud of this agreement with Jet2.com to feature Black Sheep Ale on flights to and from the UK, which will introduce one of Yorkshire’s best exports to new audiences.
“This is a great collaboration between two Yorkshire companies that will also offer international visitors to Britain a taste of our wonderful county before they touch down in the UK.”
Managing director at Harrogate Spring Water steps down
After 15 years at the helm, James Cain has announced he will be stepping down as managing director of Harrogate Spring Water.
French firm Danone acquired Harrogate Spring Water two years ago and Mr Cain said “it is now the right time for me to hand over the baton”.
Mr Cain will remain a minority shareholder alongside the rest of the Cain family, he said:
“During my time with Harrogate Spring Water, I have been immensely proud of the brands that we have created as well as the people who have been a part of our journey, helping to build a business and continue a legacy in revitalising the town’s illustrious spa heritage.”
Mr Cain is to be replaced by Richard Hall, who is currently a vice president within Danone’s UK & Ireland business. He will take on the role from May 3.

Richard Hall
Mr Hall said:
No.3: Harrogate Spring Water’s bid to expand in the Pinewoods“Harrogate Spring Water is a great brand with great heritage and is a very important part of Danone’s UK water business. It will be my privilege to lead the operation as we look to grow further and take the Harrogate Spring Water brand to more venues and consumers in 2022.”
In this article, which is part of a series on the 15 stories in the Harrogate district that shaped 2021, we look at the controversy surrounding Harrogate Spring Water’s expansion plans.
January saw one of the most controversial planning applications in Harrogate for years.
Harrogate Spring Water applied to expand its bottling plant from 0.77 hectares to 0.94 hectares, which would have meant destroying public woodland planted by local families in the area of Pinewoods known as Rotary Wood.
To compensate, the company offered to replant trees, create scrubland and build a pond on private land behind RHS Harlow Carr.
But the idea of felling trees to create more plastic bottles generated anger and triggered a wider debate around how businesses should operate in the age of climate change.
Articles appeared in the national press and there was high-profile intervention from TV presenter Julia Bradbury, who urged the company to think again.

Harrogate Spring Water’s headquarters.
Hundreds of people watched a livestream of Harrogate Borough Council planning committee when it voted on the application on January 26 — considerably more than the usual 20 or 30 viewers for a council meeting.
They heard passionate interjections from councillors and residents opposing the plans, as well as representatives of Harrogate Spring Water saying the expansion was needed to grow a thriving local business and that felled trees would be replaced on a 2-to-1 basis.
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‘Not just any wood’
Sam Gibbs, the Conservative councillor for Valley Gardens, called Rotary Wood “not just any wood” and said he had spoken to many local residents who were “confused, upset, or angry” about the application.
Neil Hind, chair of Pinewoods Conservation Group, a charity that preserves the Pinewoods, said the “world has changed” since covid, which “has shown the importance of our green spaces”.
In the end, eight councillors on the council’s 12-person planning committee voted to refuse the plans, and four abstained.
After the meeting, Conservative councillor Jim Clark said he hoped the debate around the bottling plant had shown that local issues can be “at the forefront of climate change”.
What happened next?
Campaigners, such as Harrogate woman Sarah Gibbs, who had dressed as a tree outside the council offices each week to protest against the plans, were jubilant. But the vote wasn’t the end of the matter.
Harrogate Spring Water signalled its intention to submit fresh expansion plans.
James Cain, managing director, said in July.
“Our vision is to create a sustainable future for our business as one that supports high quality jobs, drives prosperity in the town and looks after nature.”
The company already has outline permission dating back to 2016 to expand its bottling plant, but the company said it was working on a completely new application and the old application would be disregarded.
But several months on, no new planning application has been submitted.
Organisations such as Pinewoods Conservation Group and the Rotary Club, which planted the trees in Rotary Wood, are still awaiting Harrogate Spring Water’s next move.
A spokesperson for Harrogate Spring Water said:
Community groups in the dark about Harrogate Spring Water’s Pinewoods plan“Harrogate Spring Water is still in the process of talking to all relevant parties. We will communicate any update as and when it happens.”
In July, Harrogate Spring Water promised to publish “within weeks” details of a new planning application to expand its bottling plant in the Pinewoods. But as the end of the year approaches, it looks no nearer to being made public.
The company’s pledge followed January’s high-profile refusal to expand the plant, which would have meant destroying public woodland planted by local families in the area of Pinewoods known as Rotary Wood.
To compensate, Harrogate Spring Water offered to replant trees, create scrubland and build a pond on private land behind Harlow Carr Gardens.
But the loss of trees at Rotary Wood provoked a major backlash and councillors on Harrogate Borough Council‘s planning committee voted overwhelmingly to reject it.
Harrogate Spring Water already has outline permission dating back to 2016 to expand its bottling plant, but the company said in July it was working on a completely new application and the old application would be disregarded.
Read More:
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The company pledged to consult with the community before pursuing a formal planning application to the council.
However, the Stray Ferret has been told that no meaningful talks with community groups have taken place since January’s refusal.
Groups that are still in the dark about what the new application will look like include the Rotary Club, which planted the trees in Rotary Wood, and Pinewoods Conservation Group, a charity that works to preserve the Pinewoods.
A spokesperson for Harrogate Spring Water said:
Harrogate Spring Water blames pandemic as profits fall sharply“Harrogate Spring Water is still in the process of talking to all relevant parties. We will communicate any update as and when it happens.”
Harrogate Spring Water has reported a sharp fall in profits, blaming a decline in bottled drinking water in hotels, restaurants and on aircraft due to covid.
The company, which was bought by French multinational Danone in June last year, has published its latest annual financial report, which covers the nine months to December 31 2020.
Sales revenue decreased from £26.2m in the 12-month period ending March 31 2020 to £10.4m in the nine-month period ending December 31 2020.
Profit declined over the same period from £8.3m to £1.9m. After tax, the company made a £1.8m loss.
The number of staff fell from 83 to 80.
The report also lists current risks to profitability that includes the impact of Brexit which it says has resulted in “greater economic uncertainty”.
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Harrogate Spring Water marketing manager Nicky Cain told the Stray Ferret she expected to see improved results for 2021.
“We were one of the most hardest hit by the pandemic and people no longer being on the move.“We are now seeing encouraging bounce-back with trade over the summer now back to pre-pandemic levels.“During this massively challenging period, we’ve continued to support those sectors hardest hit. We have worked with the hospitality industry through supporting the Drinks Trust, and have supported the arts sector through our activation with The Royal Albert Hall and running our limited edition label competition.“It’s also important to recognise that throughout this tough period we have continued to ringfence our guaranteed donation through our ethical water brand Thirsty Planet, to the charity Pump Aid, who have continued to deliver clean water projects in sub-Saharan Africa.”
Parent company Danone also experienced a fall in revenue and profits, which it blamed on the pandemic, in 2020.
The company, which also owns Actimel, Alpro and Evian, saw revenue fall from £25.3bn in 2019 to £23.6bn.
The Pinewoods expansion
Meanwhile, Harrogate Spring Water is preparing to submit a new planning application to expand its bottling plant in the Pinewoods.
The company was granted outline planning permission to expand to the west of its existing site in 2016, which meant the principle of development had been established but the details had not been agreed.
The reserved matters application provoked a major backlash due to the loss of trees at Rotary Wood. In January this year, councillors on the planning committee voted overwhelmingly to reject it— against the wishes of council officers who had recommended approval.
The company said in July it was working on a completely new application and the 2016 application would be disregarded.
It has pledged to consult with the community before pursuing a formal planning application to the council.
Harrogate Spring Water to submit fresh plan for Pinewoods bottling plantHarrogate Spring Water is preparing to submit a new planning application to expand its bottling plant in the Pinewoods.
The company issued a statement today saying it will not appeal Harrogate Borough Council’s decision in January to refuse its expansion — but instead it will publish details of a new expansion plan “in the coming weeks”.
Harrogate Spring Water, which is owned by the French multi-national Danone, had applied to expand its bottling plant from 0.77 hectares to 0.94 hectares, which would have meant destroying public woodland planted by local families in the area of Pinewoods known as Rotary Wood.
To compensate, it offered to replant trees, create scrubland and build a pond on private land behind Harlow Carr Gardens.
The loss of trees at Rotary Wood provoked a major backlash and councillors on the planning committee voted overwhelmingly to reject it — against the wishes of council officers who had recommended approval.
Harrogate Spring Water was granted outline planning permission to expand to the west of its existing site in 2016, which meant the principle of development had been established but the details had not been agreed.
However, the company said today it was working on a completely new application and the 2016 application would be disregarded.
It has pledged to consult with the community before pursuing a formal planning application to the council.
James Cain, managing director of Harrogate Spring Water, said:
“We care passionately about acting in the best interests of Harrogate, its people and its natural environment. And that’s why we listen to the community.
“Our vision is to create a sustainable future for our business as one that supports high quality jobs, drives prosperity in the town and looks after nature.
“We’ve taken on board the feedback on our original expansion plans. Now we’ll continue to engage with the community – actively seeking views on a revised plan that responds to people’s concerns and ambitions.
“We’ll also be clear in explaining our rationale, and why we believe this move is important from an environmental and economic perspective.
“We’ll provide a further update in the coming weeks.”
Read more:
- Harrogate Spring Water’s Pinewoods expansion refused
-
How Harrogate Borough Council benefits from Harrogate Spring Water plant
Rotary Wood fears remain
A spokesperson for the Pinewoods Conservation Group, a charity that aims to protect the Pinewoods, said it would review any new plans “carefully and continue to engage” with Danone.
They added:
“We are also pleased to see that the feedback provided by ourselves and other groups will be taken onboard.
“However, any plans that result in the loss of any part of Rotary Wood that is part of a designated asset of community value under the Localism Act will continue to be difficult for our members to support.
“A key challenging factor that is likely to remain will be the offer of suitable publicly accessible land as mitigation for any loss of public green space that was much lacking in previous proposals.”
Writing on Harrogate and Knaresborough Conservative MP Andrew Jones’ website Community News, Sam Gibbs, the Conservative councillor for Harrogate Valley Gardens, said:
“I am pleased that Harrogate Spring Water will not be appealing the decision to refuse a further extension. I hope that provides some reassurance to residents who were concerned about the loss of public access to the Rotary Woods.”