Test and trace system is ‘broken’, says Harrogate mum

A Harrogate mother has said the government’s covid test and trace system is broken after she spent two days trying to book a test.

Madeline Smyth endured several fruitless hours yesterday and Monday regularly refreshing the NHS website and dialling the 119 test and trace phone line to arrange a check for her daughter Caitlin, 16, who had a persistent cough.

Ms Smyth finally secured a slot at a site in Burnley, which is a two-hour round drive from Harrogate.

She was fortunately spared the trip because the government’s mobile testing centre happened to be in Dragon Road, Harrogate, yesterday.

On her second visit to the centre, staff provided a test kit even though they said they were only supposed to help people who had managed to book online to be seen there.

Ironically the centre itself appeared quiet because, Ms Smyth suspects, people were unable to get the online booking system to work.

Ms Smyth, who has post-viral fatigue, said:

“It angers me to see people on the telly say there are plenty of tests available. There may well be but the system to access them is broken.

“We were at the Dragon Road site for 35 minutes and only saw two or three cars turn up. Seven or eight people working there were sitting around waiting for cars to turn up.

“The staff themselves were very nice and helpful and I think we only got a test because the poor girl we spoke to took pity on me because she could see I wasn’t fit to drive to Burnley and my daughter was showing covid symptoms.”

Caitlin, who attends Rossett School in Harrogate, and her brother Oliver, 12, are isolating at home pending the test result.

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Ms Smyth suspects her post-viral fatigue is a legacy of covid contracted last winter, which contributed to her relinquishing her role as a teacher at Nidderdale High School. She added:

“I was lucky because I am not working now so I was able to spend two days searching for a test. It was exhausting and stressful but there must be hundreds of working mums in the area with kids that have covid symptoms who don’t have the time to go through this.”

Ms Smyth said schools should be issued with test kits that can be given to children as soon as they develop symptoms.

A Department of Health and Social Care spokesperson said:

“NHS test and trace is working, we are processing a million tests a week but we are seeing significant demand for tests, including from people who do not have symptoms and are not otherwise eligible.

“Anyone with an appointment will not be turned away, new booking slots and home testing kits are made available daily for those who need them and we are targeting testing capacity at the areas that need it most, including those where there is an outbreak, and prioritising at-risk groups.

“We recently announced new facilities and technology to process results even faster. If you do not have symptoms and are not eligible to get a test you should not be coming forward for one.”

Harrogate group unveils plaque to thank organ donors

A plaque in honour of organ donors has been unveiled on behalf of the Harrogate Network for Organ Donation Support in the town’s Valley Gardens.

The group was formed to offer support to those waiting for a transplant or following the procedure, as well as their families.

The plaque is in recognition of donors and their families for giving the “gift of life”. Following the new opt-out system the group hopes more people will be able to receive organs.

One of the group’s founding members, Kerry Morrison, whose daughter Lynda received a heart transplant 25 years ago, said:

“The plaque is going to be a lovely place for donor families and recipients to come and reflect – it’s somewhere really special. I think it’ll become a focal point for recipients.

“The support group is there to help with the shock that comes from needing a transplant.

“I hope the plaque will stimulate the need to talk about donation with families to learn if it is something they agree to.”

Organ donation plaque

It is hoped this plaque will give donor families and recipients somewhere to come and reflect.

The plaque has been mounted onto a lime tree above the playground in Valley Gardens. The Mayor and Mayoress of the Harrogate Borough, Stuart and April Martin, were invited to unveil the plaque to group members and families.

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David Kinder, a heart transplant recipient and member of Harrogate NODS, said:

“I was very nervous before my transplant and it would have been good to know there was a group such as ours. I’ll be going there on the anniversary of my transplant, I need somewhere to thank my donor.

“Most people might want to donate but never got round to it, but now you’re in until you opt out and hopefully that’ll be fantastic for people on the waiting list.”

Harrogate Grammar School confirms covid case

Harrogate Grammar School revealed today that a pupil has tested positive for coronavirus.

The school said it had identified 45 other students who have been in close proximity to the pupil and told them to stay home for 14 days to isolate.

It did not confirm which year group had been affected.

But it said its safety measures had prevented any teachers needing to isolate.

A spokesperson from Harrogate Grammar School, said it had acted on advice from North Yorkshire County Council, adding:

“We can confirm that we have a positive case of covid in our school community. All parents have received a letter.

“We can’t confirm which year group the student is in as that is confidential. Due to year groupings and fixed seating plans for each class we have been able to identify those in close proximity and this in turn has meant the whole year group bubble has not had to self-isolate.”

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Dr Lincoln Sargeant, North Yorkshire County Council’s director of public health, said:

“We expect from time to time there will be positive cases affecting teachers, parents or pupils. This may be reflective of the background increase in cases across North Yorkshire. We will work with each school individually to determine the best approach to take depending on the circumstances.

“If you haven’t been contacted by the school, then your child is not a contact of the person who has tested positive and can continue attending school as normal. Please only get a test if you have symptoms or are instructed to by contact tracers.”

Harrogate charity hopes to break second hand school clothes stigma

A new Harrogate charity has set up with the ambitious goal of breaking the stigma around second hand school clothes.

The Village Harrogate held its first ever “Uniform Swap Shop” this month where parents can pick up clothes for their children.

As well as taking new clothes, parents can also donate their children’s old school uniforms. The clothes are bundled up in bags and the volunteers all wear protective visors to keep families safe.

Jessica Price, the manager at The Village Harrogate, told the Stray Ferret that the charity has been inundated with requests:

“It was great to meet so many new people and start to build up a real community. The people who turned up were so happy that we had set up. Harrogate is such a lovely place but there are a lot of underlying issues that many people don’t recognise.”

Ms Price added that, in her own experience from raising four children, buying new uniform on a regular basis can add up to a lot of money.

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It comes after the Children’s Society 2020 report on school uniform found that parents were spending three times more than what they expected.

“The Wrong Blazer” report also highlighted how children wearing the wrong uniform can lead to bullying, isolation or exclusion.

The Village Harrogate, formerly known as Baby Basics, also runs a baby bank where new families in need can pick up starter packs. They are filled with nappies, clothes and wipes but the charity also has toys, cots and other equipment available.

Anyone who wants to get in touch with the charity with donations or requests can send an email by clicking here.

The “Uniform Swap Shop” will be held outside West Park United Reformed Church once a month. The organisers have not yet set up the October meeting but will post a date on their Facebook page.

Out-of-work benefit claims rise slightly in Harrogate district

There has been a slight rise in the number of people claiming out-of-work benefits in the Harrogate district.

In August, there were 3,970 people claiming out-of-work benefits, up slightly from 3,885 in July. Of those, 2,270 were men and 1,705 were women.

The figures were published today by the Office for National Statistics and are accurate up to August 13. They reveal that 4.2% of the district’s population was claiming out-of-work benefits, a rise from 4.1% in the previous month.

Harrogate is below the UK-wide figure of 6.5% for people claiming the benefits, which includes Job Seekers’ Allowance and Universal Credit.

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The numbers for benefit claims in the district have remained stable all summer, with the government’s furlough scheme used for more than 15,000 jobs in Harrogate and Knaresborough.

However, Harrogate’s Citizens Advice Bureau told the Stray Ferret they are “bracing themselves” for a sharp rise in unemployment in the town when the furlough scheme closes at the end of October.

New six person rule forces Harrogate family to cancel plans again

A Harrogate family who delayed a series of celebrations during lockdown have had their plans dashed once again.

The Wood family had three children’s birthdays and one new baby to celebrate during covid, but were unable to do so and decided to mark them all together later this month.

However, the new six-person rule has forced the cancellation of events planned previously when limits were set at 30 people – leaving the Woods disappointed again. As a family of six, they are unable to meet up with anyone under the new restrictions.

Mum Rosie, who gave birth to their youngest during lockdown, said:
“The family were very disappointed at not being able to share the joy physically that a new baby brings. There was lot of concern over the baby’s health and size, which also caused concern. Thankfully everything is well, but as you can imagine it was a worrying time.
“We’ve had to cancel our birthday plans for mid-September which would have included 20 to 30 family members and friends. My children feel disheartened, they feel it’s just a waiting game. It’s sad children can’t enjoy the things that help make their childhood, like unlimited access to family including birthday parties and celebrations.”

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The new rule will become law today, as a further precaution by the government to manage the recent increase in coronavirus cases.
Rosie added:
“I understand the reasoning behind the government’s new guidelines but feel they could be elaborated more clearly. Apparently my daughter’s drama classes can go ahead but she can’t go to her friend’s birthday party in a week’s time. Maybe there isn’t a right or a wrong way but to place new restrictions and then send children back to school with no measures in place is confusing.”
Harrogate clothing boutique forced online after coronavirus crisis

The owner of a pre-loved clothing shop has closed the doors in order to focus her efforts online. 

Carolyn Duggan has been running Still Gorgeous on Cold Bath Road since 2017. The shop offered a selection of pre-loved designer and high street womenswear. 

Having closed in March, Still Gorgeous reopened in July as government restrictions eased, but faced multiple challenges due to the coronavirus pandemic.

The shop relied on business from tourists, which has not yet returned to pre-Covid levels, and the owner said she experienced a lack of compassion from her landlord. She said: 

“I did not get any sympathy from my landlord. I was just told to pay them the money. I know others who received a 20-30% monthly rent reduction or complete rent holidays for 2-3 months.

“They also increased the rent for the new tenant, so when I was leaving I did not have the option to change my mind.” 

The business moves at a time when other Harrogate businesses like A P & K Stothard, Bookstall Newsagents and Gambaru Fitness close their doors.

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However, Carolyn still feels positive about the change of direction at Still Gorgeous. She added: 

“I’m quite excited, to be honest – it is the way forward. You have to adapt to the situation and diversify. I am changing strategy to reach a more diverse customer base. I am engaging more with different channels like social media.

“I am feeling positive about the next stage. I have already reached people down south and abroad.” 

Carolyn’s Facebook page has already received many posts from customers wishing her luck in her new venture.  

Harrogate police officer ‘bitten by man claiming to have coronavirus’

A police officer has alleged that he was bitten and spat at by a man claiming to have coronavirus in Harrogate.

The police attended a shop on Railway Road at around 5pm to reports that a 32-year-old man was being abusive and threatening towards customers and staff.

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When the police got there the suspect allegedly resisted arrest and said he had coronavirus.

They managed to arrest a man from Bradford on suspicion of racially-aggravated abuse. He remains in police custody for questioning.

After a 12 hour shift, the last thing I expect is my colleague to have to visit A&E after a suspect bit him & spat in officers faces during arrest in #Harrogate The individual is now in custody for numerous offences & thankfully my colleague is safely home #ProtectTheProtectors pic.twitter.com/IrAQCN52ef

— Sgt Paul Cording BEM (@OscarRomeo1268) September 10, 2020

In the arrest one of the officers was spat at and suffered a bite to the hand. He needed to attend A&E for medical treatment.

North Yorkshire Police said the officers adhered to coronavirus safety measures throughout the incident and appealed for witnesses to come forward.

Anyone with information has been urged to contact the force on 101 and quote reference number 12200158787.

Alternatively contact Crimestoppers anonymously by calling 0800 555111.

Final day for public survey on Harrogate’s leisure investment

Today is the final opportunity to take part in a survey on plans for a multi-million pound leisure services investment.

Harrogate Borough Council is giving residents the opportunity to give their views on the £26.5 million plans, which include a complete refurbishment of the Hydro in Harrogate and a new pool and leisure centre for Knaresborough.

Leisure services in the district will soon be under the control of an authority-owned company, Brimhams Active. Senior councillors previously said the new company and investment plans go “hand in hand”.

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The Stray Ferret asked Harrogate Borough Council about the next steps for the plans following the consultation and for an update on the four proposed sites for Knaresborough’s new leisure centre.

A council spokesman said:

“Following the end of the leisure centre consultation, the results will be evaluated and used to inform the various options and subsequent recommendations for the multi-million pound investment in sport and leisure across the Harrogate district.”

Knaresborough Pool

The council is yet to narrow down the four proposed areas for Knaresborough’s new pool and leisure centre.

The plans for Knaresborough’s new leisure centre are yet to be confirmed. Four areas of the town are currently being investigated – including Conyngham Hall, Knaresborough House and an unspecified site at Hay-a-Park, as well as the existing location of Knaresborough Pool.

Development plans for Conyngham Hall have created opposition, with hundreds of people joining a Facebook page against the plans.

Harrogate strip club applies for new sex entertainment licence

Harrogate Borough Council is set to decide on the renewal of a sexual entertainment licence for the town’s only strip club.

Kings Club, Oxford Street, needs permission to continue its topless pole dancing, topless stage strip tease and full nudity lap dancing.

It is separate to the strip club’s alcohol licence, which will not be affected when the council meets next week to decide on the application.

The government closed all clubs in March and has not yet given them the green light to reopen. This licence renewal is a sign that Kings Club is confident in its return after a few difficult months.

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Harrogate council’s licensing sub-committee will meet on September 17 to grant or refuse the licence renewal.

When the Kings Club closed it said that it will reopen as soon as possible to “restart the party”. The club added in its announcement:

“We are grateful to the government for the financial support they have so far offered which will soften the financial blow for our staff and management. We look forward to the party of the decade when we return.”