Harrogate district unemployment falls again

The number of people receiving out-of-work benefits in the Harrogate district has continued to fall.

Latest monthly figures by the Office for National Statistics show 2,145 people were claiming the benefits on December 9, falling by 80 from November’s figure of 2,225.

The figure, however, remains considerably above pre-pandemic levels. In January 2020, 1,410 people claimed the benefits, which includes Universal Credit.

Universal Credit can also be claimed by people who are in work but on low incomes.

The furlough scheme ended on September 30 and supported around 28,600 jobs in the Harrogate district for 18 months.


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Meanwhile, this month Harrogate College announced it will be offering free haircuts and manicures to jobseekers.

The college, at Hornbeam Park, is providing the treatments to anyone who has secured a job interview.

Haircuts can be booked now between 3pm and 7pm on Wednesdays. Manicures will be available on Thursdays, starting on January 27, from 10am.

Students will provide the services at the college’s professional standard training salons.

Danny Wild, principal of Harrogate College, said he hoped the initiative would boost the participants’ job prospects.

Staffing fears as Harrogate council enters final months

The staffing of council services in Harrogate has been raised as a key concern as budget proposals including a 1.99% tax increase move a step forward.

Members of Harrogate Borough Council’s overview and scrutiny commission yesterday quizzed senior officials over their spending plans for 2022/23, which will be the council’s final full year before it is replaced with a new unitary authority covering the whole of North Yorkshire.

Liberal Democrat councillor Chris Aldred, chair of the overview and scrutiny commission, said staffing would be a “big challenge” during the year as some workers worried about job security look to leave local government.

“It is really important that we hang onto the good staff we have.

“As we move closer to 1 April 2023 when our beloved Harrogate Borough Council will cease to exist, staff are going to be looking elsewhere for a guaranteed job.

“I know the new North Yorkshire Council isn’t going to get rid of people just like that, but everybody is looking for job security.”

Yesterday’s meeting heard complaints over areas including street cleaning and planning as committee members questioned how staff would keep services running until the council is abolished.

This follows the end of a recruitment freeze last August when the council restarted hiring after more than a year of trying to keep costs down during the pandemic.


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Covid has been named as a reason for the proposed 1.99% tax rise, as well as years of government cuts which have seen the council’s grant allocations reduced by £8.2m since 2010.

If approved next month, the tax rise will equate to an extra £5 for the average Band D property which will pay £255.92 a year to the council.

Harrogate Borough Council makes up just under 13% of council tax bills, while North Yorkshire County Council makes up 70% and police and fire services the remainder.

Parish councils also make up a small proportion of bills.

The county council has yet to reveal its budget proposals, while the new North Yorkshire Police, Fire and Crime Commissioner Zoe Metcalfe has outlined a budget based on a £10 increase for average households.

After rises were agreed last year, average bills in the Harrogate district rose above £2,000 for the first time.

Frontline services remain ‘a priority’

Despite the funding challenges and covid impacts, Conservative councillor Richard Cooper, leader of Harrogate Borough Council, said major projects and frontline services would remain a priority ahead of the authority being abolished. He said:

“This budget is not part of a lull, hiatus or winding down.

“The strategy is to ‘bake in’ projects and initiatives that we want to see carried forward for the good of residents.”

Councillor Cooper, who will stand down after 24 years of service in 2023, added:

“We have young and senior talent all around this council and we will want to see those people represented at a very high level on the new authority.

“The proposal for a 1.99% council tax increase is way below the rate of inflation and is possible because of work over many years to reduce our cost base and make the best use of our assets.

“This is a budget that is a record of success that we are able to take forward into what is the final full year of Harrogate Borough Council.”

Harrogate’s Crimple appoints executive chef

Harrogate’s newly-renovated Crimple has appointed a new executive chef.

Tim Kitchen started his first head chef role in 2013 at D&D in Leeds and has worked in various venues across Yorkshire since.

Mr Kitchen has moved to Harrogate from Skipton’s Keelham Farm Shop — a success story Crimple is keen to replicate.

This new chef joins shortly after Crimple, previously known as Crimple Hall, completed a £6 million investment. It now has a 20,000 square foot food hall, 150-seat restaurant and private events space plus a garden centre and gift hall,

The food hall has an in-house bakery, 12-metre butcher’s counter and chef-cooked ready meals. All the food and produce is locally sourced and fresh.


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Graham Watson, the owner of Crimple, said:

‘”We are incredibly excited to bring Tim aboard the Crimple team. We’re passionate about supporting local and can’t wait for Tim to weave his creativity and passion into our menus.

“With late night dining launching imminently and a big focus on private events in 2022, there’s lots to do but with Tim at the helm we know the food will triumph.”

Mr Kitchen added:

“I’m looking forward to this next chapter in my culinary journey.

“With all the buzz around the re-launch of Crimple I can’t wait to get started.

“I am truly excited about the opportunity to meet customers and help make their dining experience unforgettable.”

Harrogate district unemployment rate continues to fall

The number of people receiving out-of-work benefits in the Harrogate district has continued to fall, despite the furlough scheme ending at the end of September.

Latest figures by the Office for National Statistics show 2,225 people were claiming the benefits on November 11, which is 150 fewer than October’s figure of 2,375.

The benefits include Universal Credit, which can also be claimed by people who are in work but on low incomes.

The furlough scheme ended on September 30 and supported around 28,600 jobs in the Harrogate district for 18 months.


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Find your new career at Wolseley, and get more than just a pay check

This article is sponsored by Wolseley.

The UK’s largest plumbing and heating merchant, Wolseley, is recruiting to fill a number of roles in its Ripon support centre and store branches.

The firm specialises in bathrooms and heating as well as infrastructure solutions and cooling products.

Wolseley offers great benefits to all of its staff, with life insurance, an employee assistance programme (including counselling) and flexible working options, on top of the competitive salary, great holiday entitlement, and fantastic pension contribution scheme you’d expect.

Michelle Henstock has worked at the Ripon support centre for more than forty years, and is now payroll and benefits manager. She recalls starting work there in 1981:

“Wolseley, or Yorkshire Heating as it was, was the employer of choice in the Ripon area at the time – everyone wanted to get a foot in the door. Whenever a vacancy cropped up, you wanted to grab it!”

She added that those in her team have always felt like family:

“I think I’ve been really blessed in that respect. I’ve always worked in good teams and with good colleagues that have worked well together and got on. I’ve remained friends with many former colleagues, and I’ve gained new ones too.”

Supporting your wellbeing

The company places a family ethos at the heart of its culture, and wellbeing is a priority. With trained mental health first aiders across the business, there’s always someone there to support you.

Colleagues can also sign up to the special ‘Wolseley Wellbeing programme’, a comprehensive 12-week course that covers exercise, nutrition, sleep, positive psychology, and stress management.

Wolseley recognises how important staff engagement is to wellbeing, so you’ll be able to have your say on how the company is doing and where it’s going.

Pay matters

When you’re looking for work, pay is important. Wolseley wants to attract the very best talent, and pays people a wage that means they want to stick around.

Wolseley always pays above the National Living Wage; what they call the Wolseley Wage is well over £500 more per year than the Living Wage for those aged 23 years and over. The gap is even wider if you’re under 23 years old (where the recommended pay is lower), as they don’t believe someone’s wage should be determined by their age.

 

To see the roles currently on offer at Wolseley, visit www.wolseleycareers.co.uk

Are you a people-person who wants to change lives? This job is for you

This article is sponsored by Elizabeth Finn Homes.

The award-winning Hampden House care home in Harrogate, part of Elizabeth Finn Homes, is owned by the charity Turn2us and offers a home from home for its residents.

The dedicated staff team provide both nursing and personal care on a permanent or short-term basis, allowing residents to live the best life they can. There’s an emphasis on providing exceptional care for the individuals at the centre of their ethos.

There are openings for a variety of roles, within clinical teams, for nurses and carers, catering and housekeeping. If you’re looking for a new challenge that genuinely makes a difference to the lives of others, this is your opportunity – even if you’ve never worked in care, full training will be provided.

If you’re a people-person, a good team player, and want a job that’s more than just a job, read on to find out how you’ll be supported in your new career.

A typical day

At Hampden House, the dignity and independence of the residents is at the fore, so you’ll put them first in everything you do.

You’ll assist personal care residents with getting up and dressed, choosing from the lunch menu, and getting to know them as an individual.

For residents requiring nursing care, you may be helping with their daily nutrition and hydration requirements. There’s also a team of qualified nurses on hand to offer dedicated medical care to the residents 24 hours a day.

Training and support

If you’re new to care, you’ll be given full training and support to work towards your NVQ level 2 in care.

You’ll be provided with online training to prepare you for your new career as a carer, including infection control, manual handling, and dignity in care.

Once you get onto the floor of the care home, you’ll be given a buddy. You’ll shadow them for at least two weeks whilst they explain all the processes and procedures, to make sure you’re fully confident on everything.

You’ll be partnered with your buddy for three to six months, to make sure you have a single point of contact if any questions arise, and to help you feel more confident in your new role.

‘A company I like to work for’

Marlon Agero has worked in the care industry for 20 years, and is now the clinical care manager at Hampden House.

“I’ve worked for big companies, small companies, in care homes and elsewhere. I can tell you honestly, Elizabeth Finn is a company I like to work for. We’ve had care workers that have been here a long time, and Hampden House really is like a family.

“The management is approachable; they make things easy for you. In other companies I’ve worked for, it’s not so easy to approach someone with a problem or find the support you need.

“We get paid breaks, sick pay and a great pension scheme – which hasn’t always been the case in other care settings I’ve worked in.”

To become one of the team at Hampden House, visit efhl.co.uk/work-with-us or call Jane Hooren – General Manager on 01423 566 964.

Unemployment in Harrogate district falls despite end of furlough

The number of people receiving out-of-work benefits in the Harrogate district has continued to fall, despite the furlough scheme ending at the end of September.

Latest figures by the Office for National Statistics show 2,375 people in the district were claiming the benefits as of October 14.

This is 115 fewer than the 2,490 figure for September 12. The benefits include Universal Credit, which can also be claimed by people who are in work but on low incomes.

The furlough scheme ended on September 30 and supported around 28,600 jobs in the Harrogate district for 18 months.


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The figures appear to have calmed fears raised by the local Liberal Democrats that the scheme would result in up to 3,600 job losses in the district.

Speaking last month, Cllr Pat Marsh, leader of the opposition group on Harrogate Borough Council, said the Liberal Democrats both locally and nationally were demanding the scheme be extended to protect jobs.

250 jobs ‘under review’ at Harrogate council

Nearly 250 jobs at Harrogate Borough Council are under review in a potentially major shake-up of several departments.

Not all 250 staff in the review are at risk of losing their jobs but some will receive ‘at risk’ letters warning them that they could be made redundant.

The review is across departments, including parks and environmental services, transport, street cleaning, pest control, bereavement services, recycling and waste.

Trade union Unison is currently holding a consultative ballot with members who are employed by the council over whether to accept the local authority’s “derisory” pay offer.

Dave Houlgate, Unison’s Harrogate branch secretary, said council staff were experiencing “review fatigue”, with members feeling “overworked and undervalued”.

He said:

“This is the latest in an ongoing cycle of reviews staff at Harrogate Borough Council have been through now over the last decade.

“It could be said that staff are now experiencing ‘review fatigue’, which on the back of the ongoing pandemic and derisory pay offer does present a challenge in relation to ongoing recruitment and retention issues.

“Our members feel overworked and undervalued.

“Whilst this is clearly a major review, Unison remains confident that none of our members at Harrogate Borough Council will be made redundant against their wishes in this particular review.”


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A council spokesperson said the review was about ensuring “the best value for money for the taxpayer”.

They added:

“All organisations, whether they are public or private sector, routinely review their services so that they are fit-for-purpose.

“This review will provide us with the opportunity to listen to feedback from our staff and partners – such as the union – and ensure we provide the best service possible for our customers, residents and of course staff.

“As the union have suggested, a review doesn’t automatically mean job cuts. The purpose of this review is to ensure a better service for everyone and create opportunities for existing and new people to join our team, learn new skills and support the delivery of our services.”

Nine jobs at risk as Bettys considers closing shop after 50 years

Bettys managers are considering plans to close one of its York stores after failing to find a “workable option” to keep the 50-year-old store open.

The store, known as Little Bettys, in York’s Stonegate lost its upstairs cafe in March but now the company is looking into the future of the shop too.

When the Stonegate cafe closed earlier in the year 34 employees were affected.

If the shop were to close as well, nine members of staff would be at risk of losing their jobs.

In a statement, a Bettys spokeswoman admitted the store had been the “most operationally and commercially challenging of our branches”.

She added every effort had been made to re-deploy staff elsewhere in the company and a final decision was yet to be reached.

“Earlier this year we took the decision to permanently close the upstairs café, but kept the small downstairs shop open with a plan to look at different options and formats for the building.

“Sadly, to date, we’ve been unable to find a workable option, so we’ve made the team aware of a proposal to close the entire branch.”


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The spokeswoman said none of Bettys’ other tearooms in Harrogate, Harlow Carr, Ilkley, Northallerton and York were at risk of closure.

Earlier this year Bettys said it was facing its worst recruitment crisis in recent years forcing it to close its Harrogate store four hours earlier than usual.

Is Brexit to blame for Harrogate’s hospitality jobs crisis?

Some people believe the equation is simple – the 2016 referendum led to Polish bartenders or Spanish housekeepers deciding to leave Harrogate and return to their home countries. But is it that simple?

The statistics appear to back up the theory.

According to latest ONS figures, the number of non-British residents living in the Harrogate district has halved from its peak of 14,000 in December 2014 to 7,000 in December 2019 — and the covid pandemic has undoubtedly hastened a further exodus since then.

Dan Siddle is the general manager of the Crown Hotel in Harrogate which has been employing chefs, housekeepers and waiters since the 19th century.

The hotel has a workforce of 50 and Mr Siddle said recruiting currently is “the hardest I’ve ever known it” due to a perfect storm of factors, including Brexit and covid.

He told the Stray Ferret the hotel lost several members of staff from the EU that have been difficult to replace.

“Those eastern Europeans had been here a long while. They were my supervisors but they chose not to come back to the UK. That’s three or four important roles. “

However, he thinks “we don’t have to rely on people from Europe” and can employ people locally if they offer an attractive package.

The hotel has raised the hourly wage for housekeeping staff to £10 an hour, has begun to offer roles that come with accommodation and is paying transport costs from Leeds.

He says hospitality is “a fantastic, great industry to work in” but the perception of tough working conditions needs to improve to attract UK workers.

“[The jobs crisis] has given the industry a kick up the behind. We need to change the way we work. The perception didn’t come out of nothing.”


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Lisa Headford is the branch manager of Travail Employment Group, an employment agency based on Princes Street that recruits front-of-house and catering positions across the district.

She told the Stray Ferret that the office is busier than ever and they are having to turn hospitality businesses away because they simply don’t have enough employees on their books to fill roles.

“Everyone is looking for staff. We get calls every day. We have learned to say, ‘we cant help you, we’ve exhausted our resources’.”

However, Ms Headford believes it’s overly simplistic to blame Brexit on the recruitment crisis in hospitality.

She said:

“It’s not definitive. We’ve had a number of people come back to Harrogate from Poland as during the lockdown they didn’t have a permanent job, and they wouldn’t have got furlough. They are now gravitating back.

She said the lockdowns have forced many people who worked in hospitality into jobs with more sociable hours — and they’ve liked the change.

“We had a lot of casual chefs but they’ve become a delivery driver and they haven’t gravitated back.”

Ms Headford said that despite Brexit, Harrogate is still a “very multicultural town” with working families from across the EU.

“These people have been established for a very a long time and are part of our town.”

Are you looking for a job or have a job vacancy you need to promote to as many people as possible? Take a look at the Stray Ferret jobs page to see the latest jobs or to submit a new one.  Every job is placed on our homepage and posted on our social media channels. 

Tomorrow we’ll be reporting on the views of hoteliers and bars owners in Harrogate on what they think should change to attract local talent.