No.8: High street comings and goings in the Harrogate district

In this article, which is part of a series on the 12 stories in the Harrogate district that shaped 2023, we look at businesses and brands that came and went on our local high streets.

The Harrogate district has seen a range of national and independent retailers come and go on the high street this year.

A cinema in Ripon folded, Harrogate got its first world supermarket, and A-ha’s sound technician even opened a local bar.

And let’s not forget the Rooftop which opened to the public for a grand total of 48 hours…

Today, we’re looking back some standout moments on the district’s high streets.


Came – The Inn Collection Group opened three sites in the Harrogate district

Harrogate, Ripon and Knaresborough were all in the spotlight following the opening of a new Inn Collection hotel in each area.

The Inn Collection Group, which bought the former Dower House in Knaresborough along with the George Hotel in Harrogate and the Ripon Spa Hotel, markets its venues as ‘inns with rooms’.

All three sites got fresh new looks following multi-million pound makeovers.

The new Ripon Inn, which opened in October, has 58 bedrooms and two bars. The group’s managing director told the Stray Ferret the bill for the site was “close to eight figures”.

The Knaresborough Inn opened its doors in August. It no longer has a spa and gym but boasts 56 rooms compared to a previous 38.

Finally, The Harrogate Inn closed in January for refurbishments. It has a new entrance, a new bar and restaurant, 96 rooms and two new outdoor patio features.

The Knaresborough Inn.


Came – Jollyes pet store opens in Harrogate

A national pet chain, Jollyes, opened on Hookstone Park in September.

The store sells a wide range of pet foods, toys and bedding. It also offers a pet grooming service.

The Harrogate store is one of 95 sites in the UK and the company plans to open another 10 by the middle of 2024.


Went – national retailer Paperchase folds

Paperchase, which had a store on James Street in Harrogate, closed after the company went into administration in February.

As part of the closing down sale, the company sold off cards, gifts and stationery for up to 70% off – with cards going for as little as 10p.

Tesco bought the rights to the brand, entitling it to sell Paperchase items in its supermarkets, but did not buy the stores.

The move affected 106 Paperchase shops and more than 800 staff nationally.


Came – soft furnishing brand Sophie Allport came to James Street

Sophie Allport, an interior furnishing brand based in Lincolnshire, took over the former Phase Eight store in Harrogate.

The Harrogate branch, which opened in November, is the first outside its home county, with other stores in Stamford and Bourne.

It sells a range of homeware, including bedding and crockery, as well as home furnishings, accessories and gifts.

Composite image of, on the right, Sophie Allport, founder of the interior furnishings company that bears her name, and on the left, some of her autumn and Halloween-inspired designs.

Founder Sophie Allport.


Went – The Rooftop’s two-day tenure in Harrogate

Our next restaurant possibly holds the title for being the most rapid open and closure in recent Harrogate history.

Mexican restaurant, The Rooftop, confirmed it had closed after just two days of trading in August.

Owner Mason Elyas told the Stray Ferret he had been involved in a dispute with business partners and planned to take legal action at the time. However, another restaurant has not yet opened.

Mr Elyas said he had lost £20,000 on the venture but, despite this, hoped to open another restaurant in Harrogate once this issue was resolved.

The restaurant, which was on Cheltenham Crescent, was the third restaurant to open and close in just over a year, following the closure of both Samson’s and HG1.


Came – Harrogate’s first world food supermarket opens

All Nations Supermarket, on Skipton Road, opened in September.

It stocks a wide variety of Asian, African, Middle Eastern and European foods and ingredients – the first of its kind in the town.

The store also has a butchers counter selling fresh meat and stocks halal foods too.

The opening created a real buzz on the Stray Ferret’s social media, with more than 1,000 people reacting to a post about the new venture.

All Nations Supermarket also sells Tik Tok-viral Buldak products, as well as a range of Asian spices, Middle Eastern desserts and even fresh fruit and vegetables.


Went – Curzon closed Ripon cinema

Ripon’s only cinema, Curzon, closed its doors in July this year.

The company said the venue faced “specific challenges” and site was “not suited to the long-term direction we have taken”.

Sterne Properties Ltd, which owns the North Street premises, announced in June it hoped to retain one of the cinema screens to become a volunteer-led community project.

It hopes to have the building back open to the public next year, however, no further developments have been announced yet.

Curzon.


Came – Amy Winehouse’s sound engineer opens record shop and bar in Harrogate

Dave Swallows, who has worked with the likes of Amy Winehouse, Erasure, James and A-ha, opened a vinyl coffee house and bar in May.

AAA (pronounced triple-A) on Cold Bath Road sells clothing and vinyl records, as well as serves coffee, food and alcohol.

Mr Swallows, who is originally from Southend-on-Sea but has lived in Harrogate for 16 years, told the Stray Ferret:

“Last July, I was touring with A-ha, playing Rio de Janeiro and the Hollywood Bowl, and then just two days later I was back here, being handed the keys to this place.”

Maybe one day A-ha will decide to Take On the town for one night only…


Went – Joules closed Harrogate store in second blow to James Street

Paperchase was not the only major retailer to closed its doors in Harrogate this year – as Joules saw the same fate.

The closure, which happened in May, came after the company fell into administration in 2022.

However, Next rescued it by paying £34 million for the business, plus £7 million for the head office.

The closing notice did not state a reason for the decision, but added the nearest Joules store is now Ilkley.

Mint Velvet later took on the former Joules site.


Came – Knaresborough banking hub opened to town

Knaresborough’s first banking hub, Cash Access UK, opened its doors in November.

It is a not-for-profit company set up by 10 major high-street banking providers to protect the public’s access to cash.

The hub, on Bowling Green Yard, offers customers of all major banks and building societies the chance to carry out regular cash transactions, from Monday to Friday.

It also provides a community banker service whereby customers can talk to their own bank about more complicated issues.

Community bankers from Natwest, Halifax, Santander, HSBC and Barclays work on rotation at the hub.

Knaresborough Town crier at the opening of the new banking hub.

Knaresborough Town crier at the opening of the new banking hub.


Went – Ripon said goodbye to M&Co after 44 years of trading

Retailer M&Co went into administration for the second time last December and subsequently closed its doors in Ripon in April.

The website, brand and intellectual property were bought by Yours Clothing — but the shops were not.

This meant all 170 stores, including Ripon which had been open since 1979, had to close.

Around 1,900 employees were affected nationally.


Came – new bar and restaurant 1858 opened in Knaresborough

1858, Knaresborough’s newest bar and restaurant, opened in the former NatWest site in August.

The venue offers lunch and evening meals, Sunday roasts and drinks.

Kim Lancaster, who runs the venue, said the experience is more like “elegant fine-dining” than a “Wetherspoons quick in-and-out” type experience.

Its name derives from the year in which the building was constructed.


Went – Leon closed in Harrogate after nine month tenure

Fast food chain Leon closed its doors in Harrogate in April.

The drive-through’s closure came just nine months after it opened on Wetherby Road.

Starbucks looks set to open in the former Leon site.

It began advertising for staff in earlier this month after North Yorkshire Council approved plans to change the signage outside.


Came – Mandarin Stone opened Harrogate store

National retailer Mandarin Stone opened its doors in Harrogate in November.

The company, which sells a wide range natural stone, porcelain and decorative tiles, took over the former Lynx Menswear unit on West Park.

The Harrogate showroom is the 15th of its kind and the most northerly Mandarin Stone site.

Director Carl Ryan said the company’s “knowledge, passion and enthusiasm” for the industry set it apart in the market.

The Mandarin Stone team.


Went – Harrogate Tea Rooms closed after 13 years

The Harrogate Tea Rooms, in Westminster Arcade, closed with immediate effect in October.

Owners Carrie and Tony Wilkinson announced the news on social media and said the day-to-day running costs were not translating into profit.

They added they would, however, continue making scones for delivery.

Their post said:

“We are as sad and shocked as some of you will be.

“Our tenancy with the new landlord was up for renewal, but with increased rent, energy and food costs, lower than ever footfall, our out-of-the-way location and possibly the ever increasing amount of new coffee shops near us, it has forced our decision to unfortunately not be able to move forward with the business.

The Harrogate Tea Rooms was featured in The Harrogate Crime Series by Malcolm Hollingdrake.

Mr and Ms Wilkinson said DCI Cyril Bennett, one of the main characters, will live “in our hearts and memories”, and “will forever be drinking tea from a China cup”.


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Mint Velvet opens new Harrogate store

Women’s high street fashion chain Mint Velvet has opened its new Harrogate store today.

The company, which was previously located across the road from its new unit, has taken over the former Joules store on James Street.

The previous store closed its doors after 11 years on Saturday. The new 2,500sqft shop opened this morning.

Store manager, Suzie Poole, told the Stray Ferret:

“We were looking for a bigger unit for around two years.

“It had to have character and enough space for the customers to really appreciate the products, since we get such high footfall.”

The new store offers a range of women’s clothing and accessories and is the third-largest Mint Velvet store in the UK.

Ms Poole added:

“We’ve had a fantastic reception since opening this morning.

“It’s been lovely to see the excitement because there was a lot of anticipation around the new store.”

The company, which launched in 2009, had already taken over two former Joules store in Solihull and Chelmsford. It follows Joules falling into administration in November 2022, until Next bought the business for £34 million, plus another £7 million for the head office.

Mint Velvet in Harrogate will be open seven days a week.


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Mint Velvet plans to open in former Harrogate Joules store

A high street women’s fashion chain looks set to open in the former Joules store on Harrogate’s James Street.

Mint Velvet has applied to North Yorkshire Council to refurbish and display signage at the unit.

The outlet has been empty since Joules closed its store on May 20.

It followed the company falling into administration in November 2022 until Next rescued it by paying £34 million for the business, plus £7 million for the head office site.

Now, Mint Velvet has tabled plans to refurbish and rebrand the former Joules store.

In documents submitted to the council, the company said:

“The building is an existing retail unit, which will be refurnished and re-branded to trade as Mint Velvet.

“The proposal comprises a number of alterations to the facade and the internal retail space, the works are intended to achieve a store environment reflective of Mint Velvet’s brand design language.”

The current Mint Velvet store on Harrogate's James Street.

The current Mint Velvet store on Harrogate’s James Street.

North Yorkshire Council will make a decision on the proposal at a later date.

The move comes as the fashion chain has already opened new outlets in former Joules stores in Solihull and Chelmsford.

The Stray Ferret approached Mint Velvet to clarify the future of its current store at 36A James Street, but did not receive a response.


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Joules to close Harrogate shop

Fashion retailer Joules is to close its Harrogate shop.

The company has put a notice in the window of its store on James Street announcing its closure on Saturday, May 20.

The large Harrogate shop, which is believed to employ about 10 staff, is currently selling many items at half price.

The notice does not give a reason for the decision but says:

“We’d like to thank you lovely lot for supporting us over the years.”

It adds the nearest Joules store will be in Ilkley.

The notice in the window

Joules’ closure is the second blow for James Street in just over a month. Cards, gifts and stationery company Paperchase closed its shop at the end of March.

Joules was founded in 1989 when Tom Joule began selling clothing on a stall at a country show in Leicestershire. It now sells menswear, womenswear, kidswear and accessories across UK and Ireland.

In 2016, Joules was floated on the stock market for £140m. But in November last year it fell into administration until Next rescued it by paying £34 million for the business, plus £7 million for the head office site.

The Stray Ferret has attempted to contact Joules for further information about the Harrogate shop.


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Next rescue deal set to keep Joules open in Harrogate

Harrogate’s Joules shop is set to remain open after the retailer was rescued from administration by founder Tom Joule and high street brand Next.

The deal, announced today, will see 19 Joules stores closed with immediate effect — but Harrogate’s James Street shop is not among them.

More than 130 staff across the country have lost their jobs, but 1,450 have been retained. Next paid £34 million for the business, giving it a 74% share to Mr Joule’s 26%.

He said:

“After three years away from the operational side, I’m truly looking forward to inspiring teams with clear direction to excite and recapture the imagination of the customer again.

“Our customers have always trusted us to lead, not follow, with products that reflect their lifestyle. It’s important that we live up to the high standards they desire in design, quality and… the service they expect.

“I’m so pleased that we have been able to strike a deal that protects the future of the company for all its loyal customers [and] its employees.”

Next is expected to continue to sell from the Joules website, as well as adding the brand to its own site from 2024.

Marks and Spencer has already warned of a difficult time for retail as businesses face rising costs and falling consumer spending.


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Uncertain future for Harrogate Joules branch as company to appoint administrators

The future of Harrogate’s Joules store looks uncertain as the clothing brand looks set to become the latest victim of tough times hitting the retail sector.

The Leicestershire-based company, which has 132 shops, said it intended to appoint administrators after failing to secure emergency investment.

A spokesman for Joules said he was unable to offer any information on individual stores.

However, he said trading at the Harrogate store, on James Street, would continue as usual.

About 1,600 jobs across the country could be at risk.

Joules said last week that recent sales had been weaker than expected.


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The company was founded by Tom Joule who began in 1989 by selling outdoor clothing at country shows in the East Midlands.

On Monday, Mr Joule said in a statement:

“Today is a deeply disappointing day for Joules, and a sad day for me personally.

“However, we recognise our business has become too complex and our model today is not aligned to succeed in the current, tough trading environment.”

He added:

“It is my strong belief that Joules remains a desirable, differentiated brand that, with the right model and structure, can thrive again.”

Prestigious building on Harrogate’s James Street put on the market

A landmark building on Harrogate’s prestigious James Street has been put on the market for offers over £3.85m.

The freehold of the property — home to the Harrogate branch of department store Hoopers — is being marketed by Green & Partners.

The particulars say the retail business has a remaining lease of two years and eight months, due to expire or be renewed in March 2025.

The description says:

“The property comprises a retail store arranged on ground, basement and three upper floors. Sales accommodation is offered over ground, basement and two upper floors with ancillary accommodation at third floor level.

“There is a main staircase and customer lift to the rear of the property which connects all five levels. The property is serviced to the rear with deliveries taken into the basement level via Market Place. The property lies within a conservation area and is not listed.”


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The building, at 28-32 James Street, extends to 1,904m sq and currently generates an annual rental income of £350,000 on a full repairing and insuring lease.

It was previously sold in 2010 for £5.95m, according to the Land Registry. If the guide price is achieved, it would represent a drop in value of more than 35% in the last 12 years.

The sales particulars state that James Street is viewed as “the prime retailing thoroughfare” and cite brands including Oliver Bonas, Joules, Hotel Chocolat and Whistles as examples of its “higher end boutique” shops.

The information also advises that options for the building include negotiating a new lease to Hoopers, or securing vacant possession in order to redevelop the site. The description says:

“Neighbouring properties have achieved planning permission to convert and extend upper parts into residential flats and we believe the subject property lends itself to a full redevelopment (STPP [subject to planning permission]). The property benefits from large and regular floor plates with good natural light.

“The property is also well situated in the town centre for residential occupiers as in close proximity to the train station, which would suit commuters to Leeds and York extremely well. Harrogate house prices are some of the most expensive in Yorkshire highlighting the popularity to live in the area.”

The Stray Ferret has approached Hoopers for a comment but has not yet received a response.

The building was previously home to Marshall & Snelgrove. The late historian Malcolm Neesam wrote about its history for the Stray Ferret’s history walks, available by clicking here.