This is the latest in a regular series of Business Q&A features published weekly.   

This week, we spoke to Zara Jackson, founder and CEO of Harrogate-based Network Scientific.

Tell us in fewer than 30 words what your firm does. 

We help scientific business grow. We offer recruitment services, sales and marketing, all aimed at helping clients to grow their sales.

What does it require to be successful in business? 

A good work ethic and a thick skin. Being prepared to just get stuck in, no matter what you’re doing.

What drives you to do what you do every day? 

Relentless ambition! I recently found out that I have ADHD (attention deficit hyperactivity disorder), and one of its features is that you just keep on going. I don’t stop from morning to evening.

I want more – nothing’s ever enough. We’ve achieved at least 20% growth in turnover and profitability each year since Covid, but this year I want to reach 30%.

What has been the toughest issue your company has had to deal with over the last 12 months? 

Recruiting our staff. Hiring good commercial scientists is quite a challenge. That’s why I’ve set up a model of hybrid working where everybody can work from home, so long as they work in the office at least once a week. We employ people based as far afield as Huddersfield and Teesside, and we can’t expect them to come in every day.

Which other local firms do you most admire and why? 

Impression Recruitment – we’ve worked with them from day one and they’ve helped us with our recruitment.

Also Extreme Creations – it’s really inspired me to see how they’ve grown their business.

Cloud Nine‘s growth is very impressive, and I saw they also got voted one of the best places to work in the Sunday Times.

And I can’t forget Artizan – I love that business! I used to do a lot of volunteer work with differently abled people when I was younger (and had more time available!). We need more of those companies that bring inclusivity into the town centre.

Who are the most inspiring local leaders? 

I have no idea. I’m coming up blank!

What could be done locally to boost business? 

I think the council needs to invest more in the high street. It’s struggling, it’s tired, and more investment is required to attract people into the town centre. Harrogate BID is doing a lot, but we need more if I’m to be able to get people to relocate here.

Also, with Viper Rooms closed, there’s no nightlife any more. When I first came to Harrogate in 2006, the nightlife in Harrogate was one of the things that really attracted young people here. But that’s gone now, and people go to Leeds instead – and that makes selling the town to young scientists that much more difficult.

We also need more inclusivity to boost local business. I have two employees who are currently observing Ramadan. We offer a private space for them to use as a prayer room here but we’ll be moving offices soon, and when we do, we won’t have that space. Harrogate Islamic Association are currently fundraising to develop a building in town into Harrogate’s first mosque. We’ll be donating to their efforts during Ramadan this year.

Best and worst things about running a business from Harrogate? 

There’s a good business community in Harrogate that’s really supportive and close-knit. I’m quite cut off from it now that I have young children, but when I was first starting out it was a big help. Harrogate also very picturesque. If I’m having a stressful day, I’ve been known to have a walk round the Valley Gardens – and it helps.

The worst thing is trying to recruit younger employees. It used to be OK, and I’m sure it could be again.

What are your business plans for the future? 

Growth. I’ve never wanted to have any external stakeholders. Network Scientific was launched from my back bedroom and I’ve built it up from there, so I just want to carry on growing it organically. I’ll be happy if we stick to growing at 20% a year, but I want more.

We’re quite well known now in the UK, so we’ll be targeting more European and US work.

What do you like to do on your time off? 

Spending time with my family and getting muddy with my children. Nidd Gorge is brilliant, and in the summer we take our bikes to the greenways and cycle to Ripley.

I’m a footie mum as well. I thought having two girls that I might be spared standing on the sidelines in the rain, but my eight-year-old plays football six times a week!

Best place to eat and drink locally? 

I like the Smith’s Arms at Beckwithshaw. It’s relaxed and the food is good, so we always seem to end up going back there.

I like the Giggling Squid and Lucia too, but that’s closing and reopening soon, so I hope the new restaurant is as good as the old one was.

• If you know someone in business in the Harrogate district and you’d like to suggest them for this feature, drop us a line at contact@thestrayferret.co.uk. 

Read more:

• Business Q&A: Dan Simpson, Harrogate Organics
• Business Q&A: Laura Dudley, Painting Pots
• Business Q&A: Victoria Clark, French Soaps

This story is sponsored by Children’s Corner Childcare.

Companies from across the region were recognised at the Yorkshire & Humber Family Business Awards last month, but none had a better night than Children’s Corner Childcare. 

The group, which runs 10 childcare settings, including one in Harrogate, all rated Good or Outstanding by Ofsted, was the only double winner of the evening. 

It not only scooped the Business Services award, but operations manager Nicola Stanworth also won the only individual award of the evening, for Employee of the Year. 

Nicola beat a field of 16 finalists from every sector across the region. She said: 

“I was over the moon – I never expected to be singled out like that for doing what I do. To know that other people recognised all the effort I put in was an amazing feeling. 

“I’m completely dedicated to Children’s Corner. I started working here as a 15-year-old while doing my GCSEs, and had a part-time role here while I was doing my teaching degree at Leeds Metropolitan University. Once I’d graduated, Early Years education called me, and I came here full-time. 

“I have a diverse role, looking after all the operations and logistics, and I never switch off – it’s just how I’m built!” 

Children’s Corner was set up in 1995 by former police officer Lesley Dawson and her husband Allan when they couldn’t find a nursery they liked for their first son. Nearly 30 years later, two of their three sons also now work in the company, making it a truly family-run enterprise. 

Nicola Stanworth was named Employee of the Year at the Family Business Awards.

Nicola said: 

“We treat all the children as individuals and focus on making them independent, to prepare them for their next steps in life. We keep our sites fresh, and replace all the resources regularly, and everything’s included in the price, such as healthy meals, milk and nappies.

“Parents can even keep up to date with their children’s progress with the Children’s Corner app. 

“A lot of people say our nurseries feel like a home from home.” 

Children’s Corner is now recruiting across all its nurseries, and is looking for only the best candidates with a small number of opportunities still available at their Harrogate nursery. 

Children’s Corner Harrogate is currently hiring for an Early Years Educator. Click or tap here to apply.

All the company’s key staff have recognised childcare qualifications however Children’s Corner were also recognised at the House of Commons this year as one of the Top 50 SME’s in the UK offering Apprenticeships with a number of apprenticeship opportunities also available for anyone looking to get into the Early Years sector.

Nicola said: 

“Working at Children’s Corner is fantastic anyway, but in addition to the usual benefits, we offer childcare discount, a four-day working week, and even the possibility of study trips abroad, through our charity arm in Malawi. If you’ve got the skills and qualifications join the best nursery group in the region, get in touch.”

Find out more: 

For more information about childcare with Children’s Corner, go to www.childrenscornerchildcare.co.uk. 

If you’re a childcare professional and are interested in joining the Harrogate team, take a look at our current vacancies. 

This story is sponsored by Strive Group.

A connected experience agency in Harrogate is looking to take on more staff to help it expand its services to new clients. 

Strive Group, which works mainly with household names in the automotive sector, is recruiting initially for inside sales positions, based at its head office off Wetherby Road.

The company has several customer-focused teams, all supporting their clients with their customer experience journeys. Whether this be supporting customers through the process of buying a vehicle online, creating lead generation and opportunities for Volvo Corporate Sales, or booking in MOTs and services, and making mystery shopper calls.

Strive is now looking to expand its offering to other automotive manufacturers and is recruiting for Inside Sales Executives.

Helen Falgate, head of employee relations at Strive, said: 

“More customers are buying online now, so we take them through the retail journey, from initial enquiry right through to final purchase. It’s all completed remotely, but they always have just one point of contact, and we ensure that it’s a very personal service.”

Strive currently employs more than 60 people, and works with well-known brands including Volvo and Honda. But Helen said no experience or knowledge of working with cars was necessary for the new roles, as they depend more on having the right attitude: 

“There’s a lot of trust involved. That’s why the people we employ are absolutely essential. They need to be people who want to do their best for the customer. 

“People who have worked in retail and hospitality are often good at this, as they know how to be personable and build up a relationship with someone. Everybody we employ, we employ for their character. 

“But we don’t just want them to be good for us – we want us to be good for them. It’s a case of getting the right quality of people, rather than just getting the right quantity.” 

Strive employee Sarah Chandler, who works in inside sales for client Volvo Cars.

Sarah Chandler has a background in recruitment and started working at Strive in March 2022 as a contact centre executive. In June, she moved to inside sales, and now works with the Volvo team. She said: 

“I never knew much about cars, but Strive helped me build up my knowledge so that I am able to answer any questions a customer might ask. If you’re prepared to put something in, Strive will help you develop in your career as much as you want to progress.

“The rewards are good too. The targets are for the whole team, and very achievable – I’ve earned my bonus every month I’ve been here.

She added:

“This is the most positive environment I’ve ever worked in. It doesn’t feel like there’s a hierarchy – it might sound like a cliché, but it genuinely feels like a family here.” 

For more information about the roles on offer and to apply for any of the posts, go to Strive Group’s careers page by clicking or tapping here.

This story is sponsored by LCF Law.

Here at LCF Law, we are lawyers you’ll like to work with. With offices located in Leeds, Bradford, Harrogate and Ilkley, we are an established member of the Yorkshire legal community.

We support all our colleagues in their career development to maximise their potential. Whether it’s members of legal teams or support staff, we aim to meet colleagues’ aspirations for personal and career development and place great emphasis on training.

We have developed a series of pathways – guides to behaviours and conduct that direct colleagues to what is expected of them to reach the next level of their career progression with LCF Law. We recognise that supporting development gives strength to the firm while helping colleagues to meet their ambitions and aspirations.

At LCF Law we look after the wellbeing of all our colleagues whether physical or mental. We have 12 trained and accredited Mental Health First Aiders throughout the firm as part of that support network. We recognise the vital role that the team plays in the development of the practice and its importance in supporting colleagues careers.

Staff benefits and a prestigious award

To further support staff wellbeing, we provide a number of benefits including the Westfield Health cash plan, Westfield rewards, a 24-hour advice and health line, seven hours of paid wellbeing hours, Perkbox membership, a wellbeing hub and a full day off for your birthday. Happy lawyers are better lawyers. Colleagues who feel respected and appreciated better support their colleagues and our customers.

LCF Law celebrating being listed as a Sunday Times Best Places to Work.

In May 2023, LCF Law was recognised as one of the top employers in the UK after being named in the new Sunday Times Best Places to Work Awards. The prestigious award ranking index anonymously surveyed the opinions of employees from hundreds of businesses operating in every industry sector across the UK.

The Sunday Times 26-question survey was completed by 87% of LCF Law’s team. It measured employee experience using six key drivers – reward and recognition, information sharing, empowerment, instilling pride, job satisfaction and wellbeing. An excellent rating of between 84% and 89% was received in all six drivers

This is what makes us lawyers you’ll like to work with. Our colleagues are the core of LCF.

We are currently recruiting dynamic, high performing professionals at every level across our four Yorkshire offices. For further information, please visit www.lcf.co.uk/about-lcf/careers or contact HR Manager, Rebecca Gosling at rgosling@lcf.co.uk.

This story is sponsored by Lapicida.

A Harrogate company is seeking staff for several vacancies at its successful showroom.

Lapicida is a Harrogate-based company, specialising in luxury surfaces for both floors and walls. It sources and supplies an extensive range of new and reclaimed natural stone and marble, as well as new generation porcelains and ceramics.

The business evolved from the owners’ travels around Asia, from which they discovered a gap in the market for feature stones. The idea sparked a passion for the industry and led them to undertake extensive geological research in South Africa.

Jason Cherrington, director, said:

“The trip was incredibly rewarding, and we came back some very unique natural stone products which, until then, were unseen in the UK.”

Since then, the company has seen exponential growth and now procures products from across the globe – including Italy, Israel, Portugal, and Germany.

The three-acre Harrogate showroom is the largest in Europe, with a manufacturing facility and stone warehouse. Alongside the luxury surfaces, the artisans work with advanced technology to create bespoke furniture and ornaments. The company has recently launched a new in-house brand called ORNAMENTI that sources high-end garden ornaments that would not be found in a regular garden centre.

With so many avenues to the business, employees can expect to work on a variety of projects: large, small, interior, exterior, UK-based, or even international.

Lapicida covers many parts of the industry but has set itself apart as a company with the reclaimed division. It has built up an unrivalled network of suppliers to offer the highest quality antique stone and terracotta floor tiles. The company’s combination of traditional stonemasonry techniques and high-tech machinery means employees can transform antique flooring materials into stylish products for contemporary living. All reclaimed products are expertly recalibrated into a more regular thickness to ensure easy installation, before being carefully colour matched to meet clients’ specific requirements.

Lapicida takes great pride in being a Yorkshire-based company and encourages those locally that may be interested in the trade to join the company.

Mr Cherrington said:

“Being a Yorkshire business is a key part of our identity.

“Although we have a global outreach, we work on many local interior projects and have been recognised as a trusted local brand for many years.”

Lapicida supplied the tiles for Grantley Hall’s floor

The company also loves to be involved within the community and aims to join fundraising efforts or sponsor local charities where possible.

As with any job role, there can be highs and lows. The company said the challenging bespoke commissions it has tackled have “pushed us forward and encourages us to find unique design solutions”. Those that work for Lapicida can expect to work with some of the most beautiful materials in the world, alongside some very talented craftspeople.

“Operating at this level is sometimes challenging, as it is important we maintain a very high standard, but it also extremely rewarding.”

Lapicida has worked on multiple prestigious commercial projects, including the beautiful bespoke mosaic floor in the entrance to Bettys, on Parliament Street. The company also supplied a wide range of opulent marbles and limestones, as well as porcelain and ceramic tiles, to the sumptuous Grantley Hall.

Bespoke mosaic floor in the entrance to Bettys

“Working with private clients and professionals means no two days are the same.

“We have such a great team at Lapicida and are currently looking to add key personnel as the company continues to expand.”

Lapicida is currently hiring for both Warehouse and Fabrication Operatives, as well as Sales Executive roles in the fabulous Harrogate showroom. If these roles are of interest to you, contact carolyn.bjelan@lapicida.com to apply.

Find out more:

To find out more about Lapicida’s current vacancies, as well as its extensive range of tiles and stone, visit https://www.lapicida.com/ or call 01423 400100 or apply for the Sales Executive role by tapping or clicking here.

Ripon firm Farmison & Co has begun hiring staff as it prepares to start trading again.

Employees at the premium meat retailer were made redundant when Farmison entered administration on April 6.

But a consortium led by former Asda chief executive Andy Clarke and Chilli Marketing founder Gareth Whittle acquired the company from the administrators on Monday.

Mr Clarke, who has been appointed executive chairman, told the Stray Ferret yesterday everything was moving “very quickly” and he hoped trading would recommence in weeks rather than months.

He said the new company had so far hired five staff, who all previously worked for Farmison.

They include Michelle Kennedy, who as chief operating officer will be in charge of day-to-day operations, commercial director Andy Cavanna and finance manager Liam Duggan.

Mr Clarke said Farmison employed almost 100 people at its peak and the ambition was to get back to that number but right now he could not give a precise figure on how many roles will be created. He said:

“A recruitment drive is underway and we have started contacting some old colleagues.

“I think it was a good business that ran itself out of petrol. Basically the cost base was too high.

“Fundamentally the model was good.”

Look out for a fuller interview with Mr Clarke this weekend.

Read more:

• Ripon firm Farmison to trade again after buyout completed
• Consortium submits bid to bring back Ripon firm Farmison