Harrogate cabbies deliver letter to council protesting at changes

Two Harrogate taxi drivers delivered a letter signed by 154 cabbies to Harrogate Borough Council’s Civic Centre this morning protesting against a raft of new licence conditions they believe are unfair.

The changes, which were approved by the council in April, include potentially revoking a driver’s licence if they receive seven penalty points.

They also stipulate drivers must keep taxi plates on their vehicles even when they are not working, attend mandatory training courses and adhere to stricter rules around scuffs and scratches on vehicles.

Following the Stray Ferret’s article on the new conditions last week, the taxi drivers received some criticism on social media for opposing the seven penalty points rule.

Blueline driver David Goodall wanted to stress that drivers are “not asking for permission” to speed but that the points ban was only one aspect of the changes that he believes will irreparably hurt the trade.

He added:

“What we want is for the council to understand within our occupation you can inadvertently go over the speed limit such as when we have a difficult customer in the car or if someone has a medical emergency and there’s a need to get to hospital quickly.”

Taxi driver Musa Ebzao believes making drivers display their taxi plates at all times could put their security at risk and make their cars or their homes a target for thieves.

“I’ve been threatened by somebody who wanted to burn down my house. The plates are telling people where we live.

“Also so many times, people break in thinking there’s money in the taxi and steal what’s in the meter or sat nav. That has happened many times.”

Read more:

He added that sending experienced drivers on four days of compulsory training was “really insulting”.

“Send me on a course to teach manners and honesty? We already have that. I find it really insulting. I have been taxi driving for 30 years on and off.”

Legal action

Mr Ebzao and Mr Goodall said they will be awaiting a response from the council licensing team but hadn’t ruled out future legal action or protests.

Mr Goodall said:

“An increasing concern is the manner the council is using these conditions as a way of antagonising and persecuting licensed drivers.

“The council should abandon this policy, start from scratch, and consult all the licensed drivers. What we want is common sense, that’s all we ask.”

A council spokesperson said it would not be issuing a response to the letter and that its position has not changed from last week’s statement, which said:

“The safety of customers using taxis is paramount.

“Seven penalty points issued for motoring offences is consistent with proposals for City of York and the West Yorkshire authorities and is recommended in national guidance.

“Taxi drivers’ licences are reviewed on an individual basis when points accumulate. And while the policy specifies seven points, an opportunity is given to the driver to put their side and reasons why their licence should not be revoked.

“Once a vehicle is licensed it is always a licensed vehicle and the law does not permit drivers to take licence plates off. It cannot sometimes be a private vehicle and sometimes be a licensed vehicle at the driver’s choice. And by ensuring a valid licence plate is secured and displayed at all times it allows the public to identify the vehicle as licenced by the local authority, and prevents it being stolen and used by others.”

Harrogate district taxi drivers call for 5% fare increase

Harrogate district taxi drivers are calling for a 5% increase in taxi fares to help cover soaring fuel prices and a decline in earnings due to covid.

“Please help us” is one of several messages sent from taxi drivers to Harrogate Borough Council, which will hold a licensing meeting on Wednesday next week to consider the request.

It comes after 2021 saw record costs for both petrol and diesel in the UK, with diesel hitting prices of over £1.50 per litre for the first time in history.

Local cabbies also said rises in vehicle prices and parts and the climbing cost of living had contributed to them asking for a fare increase.

One taxi driver told the council:

“It is sometimes very difficult to strike the correct balance between what is a reasonable fare increase and keeping our loyal customers happy.

“That said, we have witnessed in the past six months an increase of more than 30% in our fuel costs alone and there is a lot of talk that fuel could reach £2 per litre by mid 2022.”

Another said:

“Since the pandemic there has been a huge increase in customers paying by card which attracts card reader fees. Due to card payments there has also been a very significant loss of tips.”

The request from taxi drivers is for a 5% rise on the running mile and waiting times of journeys, as well as an increase in starting prices £3.40 to £3.60.

Harrogate district taxis among the most expensive

According to national trade newspaper Private Hire and Taxi Monthly, the Harrogate district is currently ranked as the 31st most expensive council area in the UK, charging £7 at 2 miles.

And if approved, the proposed 5% rise would move the district to 14th in the table.

Read more:

However, taxi drivers have argued Harrogate’s position is not as high for journeys above the two-mile mark.

In November, there were warnings that as many as 50 taxi drivers in the district had quit during the previous lockdowns and that many have now found new jobs with little desire to return to the trade.

This came shortly before the council froze taxi licence fees for the second year running due to the impacts of the pandemic.

Speaking at the time, Gareth Bentley, licensing manager at Harrogate Borough Council, said:

“Whether we will get a new set of drivers coming to replace the 50 we have lost – only time will tell.”

Low response to consultation

Mr Bentley said in a report to next Wednesday’s meeting that a consultation on the proposed fare increase had been held with 500 taxi drivers, although the response rate was low with only 30 drivers taking part.

He also said while the council’s licensing committee would consider the rise request at the meeting, it would be the cabinet member for housing and safer communities, councillor Mike Chambers, who would make the final decision.

Mr Bentley added:

“The setting of fares is a statutory duty placed upon the council and it is the council’s responsibility to strike a balance between setting a fare that is acceptable to the customer and to the taxi driver.”

Harrogate district taxi driver shortage revealed due to covid

There has been a drop in the number of taxis on the Harrogate district’s roads in what drivers have blamed on the pandemic forcing them to abandon the trade.

Several cabbies quit during the lockdowns and many have now found new jobs with little desire to return as figures suggest around 60 fewer drivers are operating in the district.

Richard Fieldman, who runs A1 Cars Ripon, said his business only survived the pandemic by the “skin of its teeth” and that it has now continued to struggle.

He said:

“Times are still difficult for the trade.

“We are not back where we were before covid by any stretch of the imagination and we are not going to get there any time soon.

“As a driver for 29 years, I thought about packing it in myself during the lockdowns as this period highlighted to me how vulnerable we are.

“I personally managed to ride through this period, although I did end up in debt because of it.

“A lot of drivers have now realised there is very little reward in this trade.”

With fewer drivers on the roads, it has also had an impact on customers who could be left waiting on taxi ranks or unable to book journeys during busy periods.

Read more:

Kevin O’Boyle, owner of Central Taxis and the longest holder of a taxi licence in the district, said he believes the lengthy process that it takes to become a driver could be a reason why he is now finding it “impossible” to recruit them.

He said:

“I’m offering £600 for five shifts with tips and I don’t even get people coming through the door.

“Trade is still slow and the only reason people are making a living now is because the number of taxis on the roads have been diluted.

“We are involved with services for the NHS and if it had not been for these contracts we would have gone under during the pandemic, I have no doubt about that.”

Taxi licence fees frozen

The figures that around 60 fewer taxis are on the roads was revealed in a Harrogate Borough Council report, which has proposed no increase for taxi licence fees for the second year running.

Prior to this period, the council increased fees by 10% during 2020/21.

Mr O’Boyle said the proposed freeze for the next financial year would be “greatly appreciated” if approved by the council’s licensing committee on Wednesday, but added it only went so far to support the trade.

The report to the committee said: 

“Every year the licensing committee reviews the fees and charges for these licences. However, as a consequence of the impact of covid in 2020 there are now 60 fewer private hire vehicles.

“The proposed fees are set on a cost recovery basis and are not at a level that would discourage the trade investing in quality standard and accessible vehicles.”