Disabled people to help run new Harrogate cafe

A new cafe will open in Harrogate next month to help people with disabilities learn skills and get into the job market.

Artizan International will open the South-American themed cafe in the former Game unit on Cambridge Road, just around the corner from its shop on Oxford Street.

The charity has taken on a large space set over three floors. The ground floor will be the main cafe and craft area, the first floor will have more cafe seating and the second floor will be for offices and storage.

With such a big space, the cafe will be run by four to six staff and volunteers who are there to support up to four adults with disabilities.

When it opens the cafe will serve its speciality of Peruvian hot chocolate. All of its coffee, tea and sugar will come from Fairtrade sources. It will also stock a range of soups, paninis and cakes.


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Susie Hart, who founded Artizan International, told the Stray Ferret why she wanted to invest in the cafe:

“We are going to be training young adults. The idea is they get training here and get to a level of proficiency where we could then help them find work in other cafes in town.

“At the minute everybody in the hospitality industry is desperate for workers. Meanwhile there are loads of young people with disabilities who would love to have a job in a local business.

“It really could be a win-win for those who want the work and those who need the workers, it is a really exciting time for the charity.”

Ms Hart was originally planning to replicate the success of cafes she ran in Tanzania which were staffed by deaf people.

She worked with North Yorkshire County Council and found that local deaf people were managing to find work.

However, she found out that there were “countless” young people with other disabilities on the council’s records looking for practical training, work experience and employment.

Artizan International is looking for more volunteers to join the team and help run the cafe, which will be open Monday to Saturdays from 9am to 5pm.

Are you interested? Send an email to Sarah Davis by clicking or tapping here. Alternatively call 01423 561556 more more information.

Harrogate town centre Sainsbury’s to open in next two months

Sainsbury’s is planning to open its new Harrogate’s town centre store in the next couple of months.

The supermarket chain had hoped for a late summer opening but only managed to get permission from Harrogate Borough Council in late July.

When the new Sainsbury’s Local shop opens it will create 25 new jobs and also bring the former Topshop unit at 33-37 Cambridge Street back into use after four years.

While there’s not been too much movement at the store in recent weeks, the internal fit out is due to start before the end of November.

The developer plans to split the building into three seperate units. Sainsbury’s would occupy the largest on the left side.


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Skipton Building Society is also planning to move in but it is unclear at this stage which business will take on the third unit.

Patrick Dunne, Sainsbury’s Property Director, said:

“We’ll soon be moving to the next stage in the fitout of our new convenience store for Harrogate and I’m looking forward to seeing it take shape as it really starts to look like a Sainsbury’s Local.

“It won’t be long now until residents, workers and shoppers in the town centre will be able to enjoy great value, high quality products as well as the improved convenience and choice that a new Sainsbury’s store will bring.”

Mr Dunne added that his team is also in the process of finding a charity to donate excess food to.

Sainsbury’s already has four stores in Harrogate: a large store on Wetherby Road and smaller Local stores on Leeds Road, King’s Road and Cold Bath Road.

Harrogate Christmas shop window contest is back

Shops across Harrogate’s town centre are once again set to dazzle shoppers as they take part in this year’s Christmas Shop Window competition.

Harrogate Business Improvement District has partnered with the Rotary Club of Harrogate to organise and judge the annual festive contest.

It aims to promote town centre shops and push the ‘shop local’ message in the run-up to Christmas.

Businesses have until 8am on November 30 to dress up the windows. Shorlisting will take place on December 1 and the winner will be found on December 2.

The judges will be looking for three elements: illumination, innovation and the sprit of Christmas.


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The contest will be restricted to 50 businesses within the BID’s quarters of Kings, Montpellier, Victoria and West Park.

As in previous years there are three separate categories for large, medium and small retailers.

The overall winner will take home a special certificate and a bouquet of flowers.

Harrogate BID chair Sara Ferguson said:

“Last year, despite the restrictions that covid placed on retailers, Harrogate town centre looked fantastic thanks to our Christmas lights and the efforts of not just shops, but hotels, bars, cafes, restaurants and businesses across the whole town. I suspect that this year, town will look even more festive.”

Competition organiser and Rotary Club of Harrogate member, Graham Saunders, added:

“We are pleased that the competition is back to normal. We look forward to judging the shops and sharing in the awards ceremony.”

Which shops last year?

Mama Doreen’s Emporium was the winner in the large shops category, Helen James Flowers won the medium shops category, and Boho Chic, on West Parade, was the winner in the small shops category.

Helen James Flowers took the overall top spot.

HBC chief executive interview: The vision for Harrogate is very clear

On Friday the Stray Ferret interviewed Harrogate Borough Council chief executive Wallace Sampson OBE on a range of subjects including the covid pandemic, housing, the cost of HBC’s new offices and the future of Harrogate town centre.

It is the first time a senior figure at HBC has agreed to an interview with the Stray Ferret- all previous requests have been declined.  Over the next four days we will publish sections of the interview.

Today focuses on Harrogate town centre and whether the council’s proposed £50m investment into the Harrogate Convention Centre could be throwing good money after bad.

The vision for Harrogate town centre

Mr Sampson, what is your vision for the future of Harrogate town centre?

We need to look at what’s being happening generally with town centres around the country and I don’t think Harrogate is any different or immune to them. If you look at trends over the last few years, everybody would agree the impact of internet shopping is having a fundamental impact on retail and people’s shopping trends. It’s meaning fewer people are coming into our town centres.

If you look at the last 12 months, covid has shown that people want their town centres to be clean, successful, safe and accessible. They also want to see more use of public space and to do that in a very safe and responsible way.

Without a shadow of a doubt, there’s a need to look at how we can reshape our town centres to make them welcoming and where people can meet, visit and spend time. We need to use our open and public spaces in a much more accessible way than we have done before.

Some people have been critical of HBC’s vision and they see a different Harrogate from the one they once knew. They also might be critical of your leadership and role in putting this vision forward. Have you been clear enough and is it getting through to people?

I think the council has been very clear with its vision for the town centre. We’ve had a town centre masterplan that’s been in place for many years now. We’ve been through our economic recovery framework and are looking at ways we can support the town centre and infrastructure requirements.

But there will be significant jobs in retail that will be lost over the next few years. Without being complacent, there are still signs that the Harrogate district’s economy is reasonably resilient.

I did a comparison across the district looking at retail vacancy rates today compared with as far back as 2013. Across the district, our average retail vacancy rates are currently 7.3%. In 2013 it was 8.3%.

If you suggest retail in Harrogate is better than in 2013, why is there a perception that the town centre is declining?

There are fundamental structural changes that are taking place in retail behaviour and Harrogate isn’t immune to that. There’s also the point about high rents affecting the ability of businesses to retain a presence on the high street. That’s affecting small businesses and big strong brands.

The fact that big brands such as Debenhams and Topshop are closing isn’t a sign of a lack of confidence in Harrogate, it’s a sign that big businesses are going through a period of change and how to respond to issues such as internet shopping and their own costs, particular premises-related costs around rent and rates.

Tackling vacant space is something that should be market-led, but we can try and support it. That’s why we’re doing things like the Transforming Cities project that’s going out to consultation and the redevelopment of the Harrogate Convention Centre.

Those things are really, really important to supporting the vibrancy and resilience of our town centres. I say town centres plurally because quite often the conversation is about Harrogate but it’s important we talk about the district as a whole.


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The future of Harrogate Convention Centre

What makes you convinced that spending £50m on the Harrogate Convention Centre will revitalise Harrogate? The Stray Ferret reported the HCC has been losing money consistently over the last 10 years. Is this investment throwing good money after bad?

It’s important to understand how important the convention centre is to the economy of the town. We’ve obviously been affected by covid over the last 12 months but in a normal year the conventions centre attracts about 150,000 visitors a year and its economic impact is significant. We’re talking £30-£40m it brings to the economy a year.

If we understand and accept that the HCC is of fundamental importance to the economy of the town and district, do we do nothing or do we just do the minimum in terms of patching up what is very ageing infrastructure?

If we do the minimum, what does that mean for the ability to attract events to the convention centre? Is there a risk that this leads to a very slow decline? That is the question that ultimately councillors will have to consider.

We need to work up what a redeveloped HCC will look like. We’re just starting that work to get the designs up so we have very clear designs and feasibility. We’ll take a full economic impact report to understand the benefits if we were to redevelop the HCC.

We’ll bring it all back to councillors who can eventually make a decision. In short, do we do nothing or see a decline in infrastructure, or do we invest and show confidence in an ability to win business so that has a knock-on impact to all the businesses in the district.

But the world has changed and conferences might look completely different following covid. Is there a risk the council could spend a significant sum redeveloping the HCC which could turn out to be a huge mistake? 

Councillors make the final decision and that will probably be in about 12 months’ time. They’ll need to take into account assumptions about future opportunities for the business. We will need to reshape our targets to reflect those opportunities.

We also need to look at conferences as well as public events and corporate events.

We’re looking at ensuring how we can retain our exhibitions and ensuring things like entertainment and trade events are much more on a weekend rather than on a weekday. The conferences on weekdays really drive the strong economic impact.

Covid is driving changes of behaviour and whether people in the future will attend trade shows exhibitions. We’ll use all that over the next 12 months to feed into the business plan. That will ultimately drive the decision.

Tomorrow Mr Sampson responds to questions about the number of new homes being built in the district and the Local Development Plan. 

 

Harrogate district businesses await details of support in Budget

Businesses across the Harrogate district are eagerly awaiting details of the support on offer to them in the Chancellor’s Budget, to be announced later today.

An extension to the furlough scheme, continued business rates relief and moves to support sole traders are high on the list of hopes for local business leaders.

Mike Patterson, head of employment at law firm Berwins, said support for continuing employment was vital, as well as more support being offered to self-employed people. He said:

“The furlough scheme has been a major financial lifeline for many businesses, especially those forced to close during this lockdown, and for it to continue for another few months would be a massive boost in helping to save jobs and hopefully minimise redundancies.

“We’re also expecting the Chancellor to announce a new wave of grants for the self-employed. Although this scheme could either be scrapped or scaled back from May when lockdown restrictions are expected to start being lifted and self-run businesses could reopen.

“There are then the sole traders and company directors we act for who have had no income support from the government at all. We’re aware that the Chancellor is under pressure to introduce a support scheme for those in this category and I hope to see support for those who have fallen through the gaps of previous support – up to three million people.”

Neil Addley, left, and Mike Patterson

Neil Addley, left, and Mike Patterson

Neil Addley, who runs automotive data specialist firm JudgeService, is expecting an increase in corporation tax, as well as sector-specific support. For JudgeService’s clients, keeping fuel duty and vehicle tax static would help, along with measures to support the infrastructure for electric vehicles, both for business and personal use.

Mr Addley, who launched new public survey platform YourPoll in autumn 2020, said rates reductions and a short-term cut in VAT would help the high street. However, he said he felt positive about the prospects for his businesses and the local economy over the coming months:

“Demand for vehicles and for reviews is likely to rise as we emerge from lockdown. Hospitality will reopen. People have been cooped up for the best part of a year and will be happy to splash the cash.”

His views were echoed by Marc Squires and Kevin Masheder of SignHub, who work with many hospitality clients. Marc said:

“It would be good to see the possibility of support extended as things are still up and down and it might be a while until businesses can return to normal later in the year.

“We work with a lot of local retail and hospitality businesses so, if the government can help get them going again with support and schemes to help them once they are back open, this will have a positive knock-on effect to other businesses that rely on working with them too, which hopefully will boost the local and national economy.”

For the property sector, the biggest question is whether the stamp duty holiday will be continued. Tim Waring, head of residential at estate agent Lister Haigh, said:

“Some form of tapering would be logical as a possible three-month extension would merely be deferring the ‘cliff edge’. This is not the answer to achieve market stability.

“The property market thrives on confidence and at this time, people want more than anything to hear good news. Economic uncertainties, including Brexit which seems to have dropped out of the headlines, will not produce a thriving housing market.”

Mr Waring said he also wants to see measures brought in locally to ensure town centres are able to reopen, even if some businesses do not survive. He called on Harrogate Borough and North Yorkshire County councils to work together with local businesses to bring people back to the high street, such as through lower parking charges.

Marc Squires, left, and Teresa Bowe

Marc Squires, left, and Teresa Bowe

Looking across all sectors, Teresa Bowe, founder of CCF Accountancy, said the government had to balance the need to maintain the economy and employment against the huge sums spent over the last year.

“I’m not expecting income tax rates to change but maybe thresholds. The government has a tricky job of clawing back the money used to support business throughout this time but they still need to balance the books.

“I expect indirect taxes to be targeted such as capital gains tax and I wouldn’t be surprised if they reduced business disposal relief. There has been talk of aligning self employed taxes to employed and they have already got closer in recent budgets, but I suspect this gap will be narrowed further.

“I hope that they keep the employers rates and allowances in place and I also hope that they do not increase the rate of tax on dividends.”


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Meanwhile, authorities across North Yorkshire are hoping the Budget will include announcements about investment in transport infrastructure.

Invest East Coast Rail has set out a raft of benefits, which it says is worth £11 billion to the economy, from improving the East Coast Main Line. The group has called for measures to encourage people to use the route more as lockdown is eased, saying confidence in its reliability is vital after 17 major incidents in 2018 cost the economy £46 million.

North Yorkshire County Councillor Don Mackenzie, executive member for access, who represents the authority on Invest East Coast Rail, said:

“The East Coast Mainline provides an essential transport link for North Yorkshire residents and businesses and the rail line certainly merits further investment, particularly to address capacity constraints.”

Call for public to engage with Harrogate Station Gateway plans

Residents are being urged to engage with a consultation to help shape the future of Harrogate town centre.

The Station Gateway project could see funding of £7.8m spent transforming the bus and rail interchange and the public space around them.

Proposals also include reducing Station Parade to just one lane for cars, allowing more space for cycling lanes, to encourage more people to use public transport or to walk or cycle.

The plans have been put forward by North Yorkshire County and Harrogate Borough Councils, in partnership with West Yorkshire Combined Authority and Craven and Selby district councils, as part of a £31m grant awarded through the Transforming Cities Fund (TCF). As well as the Harrogate proposals, the project includes changes for Selby and Skipton’s stations.

North Yorkshire County Councillor Don Mackenzie, executive member for access, said:

“Improving the gateways to these towns will not only make them more attractive, but will also provide infrastructure for sustainable travel. We have looked at barriers to people accessing public transport, cycling and walking and devised schemes to address these.

“I hope people will have their say through the consultation and take advantage of the online events to learn more and to ask questions.”


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Public events are being held online for residents to hear more about the plans and to ask questions about them. The Harrogate events take place on Wednesday, March 3 and Wednesday, March 10, both at 6pm.

The consultation runs until Wednesday, March 24, and anyone planning to take part is encouraged to engage with one of the online sessions beforehand. To find out more, click here.

Councillor Phil Ireland, Harrogate Borough Council’s cabinet member for carbon reduction and sustainability, said:

“Through the Harrogate Congestion Study, it was clear the community wanted to see improvements to walking, cycling and public transport prioritised. The TCF project is the first step to delivering this and I’m pleased that the hard work and determination of council officers has paid off, and helped secure around £8million for the Harrogate bid.”

The authorities involved have promised that public feedback will be used to help shape the next stage of the plans.

They have already come under fire from business groups, including Harrogate BID, Harrogate District Chamber of Commerce and Independent Harrogate, who said they money could be better spent improving other areas such as Cambridge Street. However, the TCF can only be used for projects relating to transport.

Retailers on Albert Row, which runs along Station Parade, have also raised concerns about how the proposals will affect the area nearest their businesses, saying they could not fairly comment without more information.

What’s your view of the Station Gateway proposal? Email letters@thestrayferret.co.uk with your thoughts and we may include it on our letters page, Stray Views, published each Sunday.

Harrogate Christmas Market set to go ahead this year

Plans are being made to ensure Harrogate Christmas Market can return to the town centre in 2021.

The market, which first took place in 2012, had to be cancelled last year as changing covid restrictions made it impossible for organisers to plan a safe event without risk of last-minute cancellation.

However, following the government’s ‘road map’ out of lockdown which could see all restrictions lifted in June, the committee of organisers is preparing to meet for the first time to put firm plans in place for this year.

Organiser Brian Dunsby said:

“The aim is to review the market plans and agree changes needed – depending on the precautions required during November – if any!

“In the meantime we hope to start inviting applications from our established market traders based on the same layout and prices that were agreed for 2020 before it got cancelled.”


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The market has been held at the bottom of Montpellier Hill in Harrogate since it was founded. After growing rapidly, for the last few years it has reached what organisers say is capacity, with around 200 traders and a focus on Yorkshire produce and products.

In previous year, the market has drawn crowds of up to 60,000 people across its four days. As well as their own traders, organisers say one of the key aims of the market is to drive footfall into the town centre to support local businesses in the run-up to Christmas.

This year’s event will be held from Thursday, November 18 to Sunday, November 21.

It is the latest event in the Harrogate calendar to confirm plans to proceed this year. This week, Harrogate International Festivals announced its crime writing festival would open in July, while Birstwith Show is also planning to go ahead.

Zen garden completed at new Harrogate spa

A new £2 million spa and well-being centre in Harrogate has been completed after a six-month delay because of the coronavirus crisis.

The zen garden and sun terrace at The Harrogate Spa have now been finished, at a cost of £20,000.

They are the final pieces of the development, which officially opened in July without the planned outside area. Situated adjacent to the Doubletree by Hilton Majestic Hotel on Ripon Road, the spa offers an indoor pool and treatment rooms as well as a gym, studio and cafe.

Andy Barnsdale, The Doubletree by Hilton Harrogate Majestic Hotel & Spa General Manager with one of the new water features in The Harrogate Spa’s Zen Garden

Andy Barnsdale, The Doubletree by Hilton Harrogate Majestic Hotel & Spa General Manager with one of the new water features.

Lynn Roach, The Harrogate Spa director, said:

“We were just a week away from our official opening when the government announced the closure of our industry, which put the brakes on us finishing our two outside areas.

“I’m delighted to say we have now completed our work and they are a superb addition to The Harrogate Spa.

“The zen garden will become a place of tranquillity for those enjoying our facilities and experiencing one of our fantastic holistic treatments.

“We are the only spa facility in Harrogate town centre, and have now written our own chapter in the town’s ongoing spa heritage story.”

New directors sought for Harrogate BID board

New directors are being sought to lead Harrogate Business Improvement District in the coming year.

The BID is preparing to hold its annual elections and is inviting BID members to put themselves forward.

Requirements include attending a BID board meeting each month as well as giving at least two hours each week to BID activities.

The board is currently planning Christmas lights displays for the town centre, new planters and hanging baskets for outside shops, and schemes to support businesses facing a tough retail climate in the run-up to Christmas.

Harrogate BID acting chair Sara Ferguson said:

“I’m incredibly passionate about Harrogate town centre, and last year, I put my name forward to join the BID board. I stood for election because I wanted to be a loud voice for the town’s independent businesses.

“I will be standing again as there is still plenty to do. The job is not finished yet. The last 10 months have not been without their challenges, However, in that time, we have achieved a number of objectives with plenty more in the pipeline.

“The qualities we are looking for in a board member include having the time to devote to the BID activities, totally committed to the aims of the BID, willing to make bold decisions and, above all, wanting to see Harrogate town centre thrive.”

Ms Ferguson became acting chair earlier this year when then-chair Bob Kennedy stepped down, along with three other board members. They cited undue council influence and a lack of progress on important projects in their joint resignation letter.

Harrogate Borough Council leader Richard Cooper also left the board in June and was replaced by the authority’s director of economy and culture, Trevor Watson.

Though nominations are limited to BID members, organisations can join the BID by filling in the application form on the BID website by Thursday, October 15. Applications will be presented to the BID board on October 19.

BID members will then be invited to express an interest in becoming a director of the BID. There can be up to 15 directors, with nine currently in post.

If more than 15 people put themselves forward, a ballot of members will be held.


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Harrogate BID aims to bring town centre businesses together

Uniting Harrogate’s town centre businesses with a common voice is one of the biggest challenges facing Harrogate BID as it approaches its second anniversary.

With numerous groups and organisations representing different elements of the town, the BID hopes it can find common ground and bring different factions together to make progress for the benefit of all.

However, even within its own membership, there is no consensus on what the town centre needs. BID ambassador Jo Caswell said it is surprising how wide the range of opinions is on matters like pedestrianisation.

“It’s very mixed. A lot of it is to do with the demographics of the outlet and their customer base and what suits them as a business.

“We’re here to get feedback and put all that information together and put some kind of strategy together as a consequence of it. We’ve been very proactive – I’ve got a good feeling about what Harrogate BID will deliver if we know it’s the right thing that the retailers and general public want.”

Having been in post for five weeks, with the official title of Harrogate Host, Jo has spent a lot of time going from business to business, finding out what they need to make their lives easier in such difficult times.

A Harrogate resident for more than 20 years, she feels a sense of loyalty to the town and is enjoying being able to “put something back” by supporting the town centre. But she has been surprised by the lack of a sense of community across the town centre.

“There’s not as much of a community hub as I thought there would be. Why that is, I’m not sure.

“In a way, that excites me, because I think the initiatives that we’re putting forward are addressing that directly: networking with the councils, meetings with the homeless project. Our responsibility is to bring all those people together, give a bit of cohesion to it and represent those views.”

Harrogate BID project manager Dawn Gennery

Harrogate BID’s new project manager, Dawn Gennery

Jo will be joined by a second Harrogate Host next week, as well as project administrator Dawn Gennery, who is supporting acting BID manager Simon Kent in his work.

Alongside liaising between organisations and business owners, the BID is aiming to provide a practical boost for local businesses over the coming months. A £100,000 investment is being made in Christmas lights – compared to around £30,000 raised in previous years through donations – to drive visitors into the town centre.

With retail and hospitality facing the most challenging times in most businesses’ histories, the BID is also working on more schemes to increase footfall and improve the environment of the town centre over the coming months. Measures including additional street cleaning and new planters to brighten up shop frontages through the winter months.


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Since it was launched in early 2019, Harrogate BID has faced its own challenges. Board members have come and gone – including the resignation of its first manager after less than four months last year, and the departure of four board members including the chairman in April, citing undue influence from local authorities and an inability to make progress on important projects.

Jo recognises the challenges still facing the organisation, but said the reception so far for her proactive approach has been reassuring.

“Generally, I’m finding it very positive. Because Harrogate BID has been quite invisible so far, there’s a bit of scepticism sometimes, but when you talk things through and talk about initiatives, I’ve had very little negative comeback.”