Communities must step in to save red phone boxes in Harrogate district
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Last updated Aug 18, 2020
Red telephone boxes in Ripon
Traditional red telephone kiosks, like these in Ripon, are under threat after usage has fallen dramatically, according to BT.

More than 30 phone boxes will be removed by BT unless communities come together to save them.

BT said it is considering the removal of 32 inactive booths across the Harrogate district, 22 of which are the traditional red style.

Three are under scrutiny in Harrogate, including one outside Harrogate District Hospital on Lancaster Park Road. Seven across Nidderdale are under consideration, including one on Pateley Bridge high street and one in Birstwith, along with a further 11 in Ripon.

A spokesperson for BT told the Stray Ferret:

“Most people now have a mobile phone and calls made from our public telephones have fallen by around 90 per cent in the past decade. The need for payphones in emergencies is also reducing as 98 per cent of the UK has either 3G or 4G coverage.

“As long as there’s network coverage from at least one network, it’s possible to call 999, even when there’s no credit or coverage from your own mobile provider.”

In some locations, including Greenhow Hill, BT said average monthly use of the bright red kiosks has fallen to zero. But many are worried the removal of the red kiosks will leave some vulnerable and a huge part of British heritage will be lost.


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Ripon city councillor Pauline McHardy said:

“All the councillors in Ripon agreed they could remove the modern plastic phone boxes but not the old-fashioned red ones. Ripon is a historic city and and they are a historic landmark.

“People presume everyone has a mobile phone but they don’t and there could be a situation where someone has to use the red telephone box. I would not like them removed and I’m sure that all the other councillors on Ripon city council would agree.”

BT is encouraging communities to keep the red telephone kiosks under its “adopt-a-kiosk” scheme, which costs £1 and lets community organisations, including councils and charities, transform the kiosks into defibrillator sites, mini libraries and more.

The firm said it is giving communities the chance to comment on their proposal. If councils or other groups apply to keep the kiosks, they will remain. The consultation will end on October 7.