Harrogate – Full Time Sales Consultant
Showroom Sales Consultant
Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with our Head Office based in the beautiful Welsh border town of Monmouth.
We have 15 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our team in our brand-new Harrogate Showroom.
The purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.
Duties of the Sales Consultant include:
- Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery.
- Work as part of a fast paced and close team offering product and technical advice
- Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.
Experience needed for the Sales Consultant:
We look for people that thrive in a sales and customer focused environment, have an eye for design and colour and pride themselves on providing the highest level of customer service to secure the deal. You will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.
Full comprehensive training provided.
If this is you apply now!
In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.
Our benefits package includes:
- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
- An additional holiday for your birthday each year after qualifying service of one year
- Public / Bank Holidays and Christmas Eve off
- Access to our Employee Assistance Programme
- Cycle to Work Scheme
- Optional Pension Scheme
- Death in Service
- Private Health Care after three years’ service
- Employee Discount
- Travel costs when travelling beyond your remit
Showroom opening hours are 9.30am – 5.30pm Monday to Saturday and 11.00am – 4.00pm Sundays. We are closed on Bank Holidays. Showroom staff will work 5 days, scheduled across 7 days varying from week to week.
Job Types: Full-time, Permanent
Salary: £24,000 -£25,000 per annum
