23 ex-employees of failed Harrogate firm Amvoc join new office

A Brighton firm has hired 23 former staff members of failed Harrogate telemarketing firm Amvoc after setting up a new office.

The company, which was based at Cardale Park, entered administration on Friday after abruptly closing its offices last month citing “covid debts” as the cause.

Up to 450 people lost their jobs as a result of the move.

However, One Family, a financial firm based in Brighton, said today 23 former Amvoc staff had started work at its new call centre in Leeds on Monday.

One Family was a customer of Amvoc before it entered administration.

Matthew Ellis, sales and marketing director, said:

“We were saddened to hear of the closure of Amvoc, which is a company that we have worked with for three years.

“We were worried about the talented team who had been working so hard for us during that time. We wanted to help them and swiftly put plans in place – sending colleagues to Leeds to find new office space, meet the team, unpack kit and make the seemingly impossible possible. We set up a fully operational call centre in just eight days.

“It was a very quick turnaround, but I’m absolutely delighted to welcome our new Leeds team members to One Family.”

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The move comes as Leeds-based Lewis Business Recovery and Insolvency has taken over as administrators of Amvoc.

Director of the firm, Gareth Lewis, and Matthew Russell have been appointed joint administrators.

Law firm Atticus said in the days after Amvoc’s collapse it has been contacted by 145 former employees.

The law firm says it is investigating the circumstances of the company’s collapse and concerns around how the redundancy process was managed, as well as whether ex-staff are eligible to claim for compensation. 

Collapsed Harrogate firm Amvoc set to enter administration

An insolvency firm has been appointed to handle the process of placing failed Harrogate firm Amvoc into administration.

Staff at the telemarketing firm were left shocked on Tuesday night when they received a late night email from chief executive Damian Brockway saying “all our offices are closed with effect from tonight”. It went on to blame “covid debts”.

Law firm Aticus Law has now been contacted by 145 former employees as it investigates the circumstances of the company’s collapse and concerns around how the redundancy process was managed, as well as whether ex-staff are eligible to claim for compensation.

Gareth Lewis, director of Leeds firm Lewis Business Recovery and Insolvency, said today it was handling the administration process.

He said:

“I can confirm that following the directors’ decision to make all employees redundant on Tuesday evening, this firm was engaged on Wednesday to assist with the process of placing the company into administration.

“It is anticipated that the company will be placed into administration in the coming days, and we are now collating all financial and employee information to enable us to perform our duties.

“We have contacted former employees through our agents IPERA, who will assist employees with the process of making their claims through the government’s Redundancy Payments Service”.

Founded in Dacre

Mr Brockway set up Amvoc, the trading name of A Marketing Vocation Ltd, from a small office in Dacre in 2010. It sold telemarketing services, initially in the legal sector, and grew rapidly, moving first to Pateley Bridge and then to large offices at New York Mills near Summerbridge. 

It opened a new head office on Cardale Park in Harrogate in 2015, a facility in Leeds in 2018 and an office in Manchester in 2022.  It also had plans to expand to London.

Amvoc’s clients included BP, Barclays, Virgin Media, Leeds Beckett University, and both the Conservative and Liberal Democrat parties. 

Its website said it employed 450 staff but the Stray Ferret believes the figure at the time the company collapsed was under 300.

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We again attempted to contact Mr Brockway today. An immediate emailed response said:

“I regret to inform you that Amvoc has been forced to cease trading with immediate effect due to financial difficulties.

“We understand that this news may come as a shock to many of you, and we want to assure you that we are doing everything possible to manage the situation.

“We are in the process of contacting all our staff, clients and partners to inform them of the situation and provide any necessary information. We apologise for any inconvenience or disruption this may cause, and we are committed to minimising the impact on our stakeholders as much as possible.”

 

 

Law firm to represent about 100 staff at failed Harrogate firm

Almost 100 staff at failed Harrogate telemarketing company Amvoc are to take legal action over the way redundancies were managed.

The Stray Ferret revealed yesterday up to 450 people received an email at about 10pm on Tuesday night from chief executive Damian Brockway informing them the firm had ceased with immediate effect.

Mr Brockway said the company had entered administration and blamed “covid debts”.

Based at Cardale Park in Harrogate, Amvoc also has offices in Leeds and Manchester.

Within hours of the news breaking, employment law firm Aticus Law said it had been contacted by 91 people affected.

The firm said it was now in the early stages of investigating the circumstances of the company’s collapse and concerns around how the redundancy process was managed.

It was also looking into whether ex-employees were eligible to claim for a protective award claim against the company.

Aticus said if its clients were able to successfully pursue a claim, those involved would receive up to eight weeks’ worth of pay in compensation, with a cap of £571 per week.

The Manchester-based firm is currently representing over 130 ex-employees to bring a protective award claim against Made.com which entered into administration last year, around a dozen former employees of FlyBe, and more than 50 staff who lost their jobs when BritishVolt collapsed earlier this year.

Edward Judge, a founding partner at Aticus Law said:

“We have now been contacted by 91 individuals who say that they have been affected by job losses following the recent collapse of Amvoc.

“We are in the early stages of investigating those claims, and advising our clients on their options.”

“As is always the case with protective award claims, the individuals who have reached out to us for advice regarding their rights are understandably very anxious and concerned about what the future has in store for them.”

A protective award is compensation awarded by an employment tribunal if an employer fails in its duties.

Mr Judge added:

“The protective award is a vital safety net for so many families in fast-paced redundancy situations that often leave them with no source of income and absolutely no notice.

“However, many people don’t realise that you can only get a protective award payment if you are included as part of the claim and are listed as part of the Schedule of Claimants attached to the tribunal judgment.”

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Mr Brockway’s email to staff, seen by the Stray Ferret, said: 

“We have appointed administrators with immediate effect who will now be responsible for paying wages this week and all outstanding bonuses.

“I am gutted. Words fail me.

“Unfortunately our covid debts were too high and repayments not high enough. We have been issued with immediate request to pay all outstanding within seven days which is impossible.

“I cannot tell you how upset this makes me.”

 

Council ‘examining best options’ for £1.8m Cardale Park land

County council bosses are “examining the best options” for land at Cardale Park in Harrogate after purchasing it for £1.8 million.

The three-acre site on Beckwith Head Road in Harrogate was previously owned by Tees, Esk and Wear Valleys NHS Foundation Trust, which runs mental health services in the district.

North Yorkshire County Council completed the purchase of the land last year.

At the time, the authority said it had bought the site in order to progress a “scheme to assist with social care market development in the Harrogate area”.

Cllr Michael Harrison, executive county councillor for health and adult services, said the council was now assessing how to use the land.

He said:

“We acquired the Cardale Park site with the intention of increasing the care services available in Harrogate. 

“We are still in the process of examining the best options for meeting the community’s needs and will bring forward a scheme in due course.”

The land was previously given approval for a 36-bed mental health facility on the site, following the closure of Harrogate District Hospital’s Briary Unit, which helped adults with mental illness.

However, those plans were dropped in 2019 and inpatients on the unit were sent to Foss Park Hospital in York instead.

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Business Breakfast: New café opens on Harrogate’s Cardale Park

The Stray Ferret Business Awards, sponsored by Prosperis, will be held on March 9 at the Pavilions of Harrogate. Early bird tickets are available until next Friday. The event will celebrate success and business excellence across the Harrogate district. It’s a night not to be missed! There’ll be a fabulous prize draw for all attending and Richard Flinton, the incoming Chief Executive of North Yorkshire Council, is guest speaker.

New café opens on Cardale Park 

Serviced offices, 1 Cardale Park, has opened its own coffee shop.

Paul’s Café @ Cardale is open to both tenants of the offices and the public, Monday to Friday, 8am to 4pm.

The café, which is owned and operated by Paul Ulett, has a selection of handmade sandwiches (courtesy of Thug Sandwich), salads, cakes and pastries. A variety of breakfast options will also be on offer, with a range of choice for different dietary requirements.

Paul Ulett said:

“We’re delighted to be opening at such a fantastic location. It’s a great asset to both residents and local businesses in the Harlow Hill area of Harrogate, as not only are they able to sample great quality food and drinks at reasonable prices, but it is also the perfect spot for them to come and grab a delicious lunch on the go, or enjoy a break from their working day”.

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Harrogate Homeless Project awarded major funding

Harrogate Homeless Project has been awarded a 2-year grant totalling £50,000 from the Lloyds Bank Foundation.

A payment of £25,000 each year will be used to expand and improve the services currently provided at its day centre, Springboard.

The Springboard Day Centre provides food, washing facilities and medical services. It also offers help with housing applications and access to other services.

The organisation says, “the funding will help to increase the capacity of Springboard to host more organisations, extend the opening hours and expand the food service”. The funding will also be used to further develop their therapeutic services and staff training.

The Lloyds Bank Foundation for England and Wales is an independent charitable trust that partners with small and local charities who help people overcome complex social issues.

Campaign to promote cycling arrives in Harrogate this month

A campaign for anyone wishing to rediscover or start cycling is arriving in Harrogate this month.

Ten free workshops for adults will take place in Harrogate in August and September as part of the Big Bike Revival 2022; aiming to break down barriers to cycling, improve bike confidence and help people cycle more safely on the roads.

Free bikes and helmets can also be pre-booked in advance and locations include Cardale Park, Hornbeam Park, OneWellness Clubs, on Mowbray Square, St Marks Church and the Great Yorkshire Showground.

Places are filling fast, according to organisers Cycling UK, so anyone inspired to get more active by the Lionesses, Tour De France or Commonwealth Games is advised to book early.

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Workshops will be delivered by accredited British Cycling coach, Kate Auld, from The Personal Cyclist, which is based in Harrogate.

She said:

“These sessions are about encouraging and supporting everyone to try cycling again. I wanted to get behind this important campaign to help everyone rediscover the joys of cycling in daily life; from getting fitter to saving money on fuel.”

According to latest research by Cycling UK, leisure cycling increased from 35% to 55% during 2020 and 42% of people in England own or have access to a bike. In 2020 this rose to 47%.

To book contact Kate on 07779 152750 or email: thepersonalcyclist@gmail.com.

The full programme:

BIKE CONFIDENCE SESSIONS:

SOCIAL CYCLE DATES:

Beech Grove decision leaves Harrogate in slow lane for cycling

Beech Grove was supposed to be the centre of a new cycle network in Harrogate from Cardale Park to the train station.

It would link cycle routes on Otley Road and Victoria Avenue, encouraging people in the west of Harrogate to travel in and out of town on bikes.

So this week’s decision to re-open the road to through traffic came as an unwelcome surprise to cyclists and left many wondering when the much-vaunted active travel measures for the town would actually be active.

It is now five years since North Yorkshire County Council secured funding for the Otley Road route. So far a third of it has been built, hardly to a fanfare of applause.

Two years ago the county council also successfully bid for funding to create cycle routes on Oatlands Drive and Victoria Avenue in Harrogate and on Harrogate Road in Knaresborough.

The Oatlands scheme has been shelved and there appears to be little prospect of work starting soon on the other projects.

Beech Grove

Beech Grove

Some people hailed the council’s decision not to extend the 18-month Beech Grove experiment as a victory for common sense.

Former headteacher Dennis Richards said it was a well intentioned but half-baked proposal that turned nearby Victoria Road into a racetrack as motorists sought alternative routes.

Victoria Road

There were plans to extend traffic calming measures into Victoria Road.

But active travel supporters were left gloomy about the prospect of progress on schemes to make Harrogate more cycle friendly and reduce the carbon footprint.

Kevin Douglas, chair of Harrogate District Cycle Action, said:

“We are very disappointed. We knew nothing about the fact that they were going to take this decision.

“If you bid for these funds, you have to deliver them.”

Mr Douglas described Beech Grove as a “key link” in the plans to develop cycling in Harrogate. Without it, he said the Otley Road scheme lost much of its value.

Otley Road

The council introduced the experimental order in February last year and Mr Douglas said this gave it 18 months to resolve any issues.

The council had talked about making Victoria Road one way and creating a wider low traffic neighbourhood but any plans appear to be back at square one. Several cyclists took to Twitter to vent their frustration.

Terrible decision by N Yorkshire. Worse that the 1st major decision by new Executive Member for Access Keane Duncan is to give a thumbs down to active travel, and the green light to rat-running traffic. It shows a lack of backbone & failure to commit to active travel.

— Hedgehog Cycling (@HedgehogCycling) August 4, 2022

 

So does the end of the Beech Grove experiment spell the end of plans to develop cycling in the area? It would appear not.

A council spokeswoman said:

“This information and feedback will allow us the opportunity to bring forward a detailed and coordinated plan, connecting active travel initiatives such as Otley Road and Station Gateway together as planned.

“We will involve residents and interested parties as we draw up plans for a wider package of permanent measures, which we plan to consult in September.”

But the prospect of another round of consultation doesn’t thrill cyclists who are desperate to see progress.

Mr Douglas said:

“What we need is less consultation and more action.”

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Harrogate support group launched for pupils moving up from primary to secondary school

A Harrogate therapy centre is launching a support group for pupils moving up from primary to secondary school in the wake of the pandemic.

Created by The Harlow’s new psychotherapeutic counsellor Laura Keay, ‘Stepping Up’ is a programme aimed at providing children with an environment of “listening, sharing and empowerment”, so that they can embrace this change.

Ms Keay works with adults and has a specialism in children and young people at the centre at Cardale Park.

She has worked with people suffering from a wide range of issues including anxiety, stress, social anxiety, exam pressure, harmful eating, self-esteem issues and bullying.

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She said:

“Moving from primary school into secondary education can be a huge challenge for young people; even more so when we take into account the last few years of educational disruption due to the pandemic.

“The whole premise behind Stepping Up is to give children the tools to navigate this change and thrive in their new environment.”

Stepping Up will also support parents and guardians. It will help them understand the stages of child development and gain insight into effective language and behaviours that will support the confidence of their child through this key stage.

With a maximum group size of eight – with one parent or guardian per child – Stepping Up involves five two-hour sessions at £20 per session.

For more information call 01423 595000 or email info@theharlow.co.uk.

Harrogate’s Cardale Asset Management acquired by London firm
Cardale Asset Management

(from left) Cardale Asset Management’s Peter Heckingbottom, Andrew Tod and Mark Puleikis

Cardale Asset Management has agreed a deal to be acquired by London firm Titan Wealth Holdings.

The company, which is based at Cardale Park, provides portfolio management, stockbroking and financial planning services.

Cardale was launched in 2003 and now has £1.5bn in assets under management, which it manages for approximately 3,500 clients. The company employs about 70 people.

The firm reported a turnover of £16m for the 2021 financial year.

James Kaberry and Andrew Fearon, joint chief executives of Titan Wealth, said in a statement:

“We are delighted to welcome the team at Cardale to Titan Wealth. Cardale is a highly profitable and well-respected business with a focused and proven investment process that consistently delivers outperformance to its client portfolios.”

LHL Group promotes Daniel Bower to director

Daniel Bower, LHL Group

Daniel Bower

Yorkshire property consultants LHL Group, which has an office in Harrogate, has appointed building surveyor Daniel Bower as a director.

Mr Bower joined LHL Group in 2014 and became an associate director in 2019. His work includes project management, employer’s agent and contract administration for new build and refurbishment schemes as well as traditional commercial and residential property building surveys and dilapidations work.

He said:

“After almost eight years with LHL Group, I’m delighted to be joining managing director, Richard Hampshire and director, Shaun Bennett, on the board and supporting the wider management and development of the business in a highly competitive climate.”

Dealer award for Ripon Farm Services

Ripon Farm Services award

(Left to right) Mike Pickering, area sales manager at Ripon Farm Services with the dealer’s commercial director, Richard Simpson, Mazzotti’s export manager Vincenzo Gasperi, Ripon’s technology specialist, Jack Forman and Mark James, John Deere crop care specialist.

Ripon Farm Services has been awarded the UK Dealer of the Year Award for 2021 by Italian sprayer manufacturer Mazzotti. The award recognises overall performance and dedication to the brand.

Vincenzo Gasperi, export manager for Mazzotti, gave the award during a recent visit to the farm machinery company, which is based in Ripon and has 12 branches in Yorkshire, Lincolnshire, Nottinghamshire and Teesside.

Richard Simpson, commercial director of Ripon Farm Services, said: “We’ve put a lot of effort into launching the sprayers, not only to demonstrate the benefits of these machines, but also to support the customers with what is, after all, a new brand in the UK market.”

Do you have any business news for the Harrogate district? We want to hear about your senior appointments, awards and acquisitions, and anything else business-related. Email us at contact@thestrayferret.co.uk.

Council completes £1.8 million purchase of Cardale Park land

North Yorkshire County Council has completed the £1.8 million purchase of land earmarked for a care home near Cardale Park.

The three-acre site on Beckwith Head Road in Harrogate was previously owned by Tees, Esk and Wear Valleys NHS Foundation Trust, which runs mental health services in the district.

However, the county council has now bought the land in order to progress a “scheme to assist with social care market development in the Harrogate area”.

Following the purchase, council officials are now expected to outline plans for the facility to senior county councillors in May.

A spokesperson for the county council said:

“We have completed purchase of the land and we are planning to go back to executive in May 2022 for a final decision on the use of the land and in the meantime and we are completing viability studies on best use of the site.”

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The land was previously given approval to build a 36-bed mental health facility on the site, following the closure of Harrogate District Hospital’s Briary Unit, which helped adults with mental illness.

However, those plans were dropped in 2019 and inpatients on the unit were sent to Foss Park Hospital in York instead.