Hope for improvements to Pannal duck pond despite confusion over ownership

A popular village pond that has turned into a mud bath should begin to improve over the coming weeks.

Pannal duck pond has been in an increasingly poor state over many months amid confusion over its ownership and who has responsibility for its upkeep.

The neighbouring households even received an anonymous, accusatory letter about the pond, signed off “lots of love, the people of Pannal”. It said:

“You and your neighbours have an obligation, indeed, a duty, to remedy this frightful carbuncle and provide a rejuvenated habitat for the boundless wildlife that exits [sic] on and in the surrounding area.

“You need to collaborate with each other and devise an action plan before there is no wildlife left at all – come on!! Start talking to each other and do something about it. Don’t be fat and lazy – put your backs into it and you’ll soon have it looking like it used to!

“Put on your wellies and clean-up for heaven’s sake – remove the traffic cones, the endless plastic bottles, the drinks cans – it’s an utter disgrace and should be thoroughly ashamed of yourselves.”

However, one of the neighbours, Clare Waligora, posted the letter on Facebook and gave the community an update on the pond, explaining its ownership and upkeep are not as straightforward as the letter writer appeared to believe.

Her husband Brian told the Stray Ferret a solicitor had looked into the situation and even he could not establish the pond’s ownership. While the neighbouring households pay an annual fee for an indemnity policy, it was not clear what their obligations were for long-term maintenance.


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Mr Waligora said there was an old water wheel with a sluice that used to help with drainage, but it had not been in use for many years. Silt has since built up in the pond, leading to preventing natural drainage and reducing the pond’s capacity.

The nearby households opened a sluice gate to try to allow some of the accumulated debris to clear slowly. Then, last week, heavy rain washed it away in one day and left the pond almost completely drained.

Mr Waligora, who has lived next to the pond for almost 16 years, said:

“Now is the time to do something, but lot of companies wouldn’t even quote because of the access to the pond being so difficult.

“We managed to get one quote of £20,000, but they said it could go up if they were to encounter any issues.”

Pannal duck pond has been in a poor state amid confusion over its ownership

Mr Waligora said while there was willingness among the neighbouring houses to try to make improvements, that quote was more than they were able to spend.

However, he said they had since received an email from the Environment Agency concerned about the condition of the pond. Mr Waligora is now hopeful the homeowners can work with the agency to find a solution.

He said although it had been unpleasant to receive the anonymous letter through the door, the response from the community had been very supportive.

“I admit during the summer it looked awful and particularly since the heavy rain where it cleared out centuries of debris and created a bit of a stream through there.

“We’ve closed it back up and it should start filling up when we get a heavy rain. We’ve been pleased, despite the letter where the person seemed to represent the Pannal community, most people are appalled and made it clear they had nothing to do with it.

“Almost everyone has been much more helpful which is particularly reassuring for all of us. Since we’ve posted that, everyone I’ve spoken to has been positive and encouraging and willing to help.

“The ownership is a bit of a grey area, but we live around here and we want it to look good like everyone else. We’re willing to put a disproportionate amount of time and money in because we see it more than anyone else but it’s not straight forward.”

Campaign launched to achieve bathing water status on River Nidd

Organisations have agreed to work together to achieve designated bathing water status on the River Nidd at Knaresborough.

Longstanding concerns about water quality were heightened in summer when people and dogs fell ill after entering the Nidd.

If the bathing water bid is successful, the Environment Agency would be obliged to put plans in place to monitor and protect the water.

Not a single waterway in North Yorkshire currently has bathing water status but the River Wharfe in Ilkley has achieved it.

Knaresborough has been chosen because of the amount of  recreational river users it attracts, but if the campaign succeeds the rest of the Nidd would also benefit from the measures introduced.

Anglers, the Environment Agency, Yorkshire Water, Nidderdale AONB, Yorkshire Dales Rivers Trust, Leeds University, councillors and Andrew Jones, the Conservative MP for Harrogate and Knaresborough, are among those involved after a meeting this month.

They must demonstrate the river attracts a large number of bathers and has support for such a move. Landowners must also support applications for privately owned sites.

Shan Oakes

Shan Oakes, a Green Party councillor in Knaresborough chairing the group, said the government was not setting high enough water quality standards and action was necessary. Ms Oakes, who is also on Knaresborough Town Council, added:

“It’s not going to be a quick fix. We need to consult with a lot of groups.”


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Last week Hannah Gostlow, a Liberal Democrat who represents Knaresborough East on North Yorkshire County Council, agreed to chair a cross-party sub-group of the council’s Harrogate and Knaresborough area constituency committee that will examine the issue. She said:

“We are well placed to achieve this but we need the support of the community and the town council.”

Knaresborough lido, which is particularly popular with recreational river users, will probably be the focus of the campaign. Cllr Gostlow said:

“The river plays a big part in the local economy but people are getting ill so we need to do something.”

She added she hoped the campaign might succeed by summer 2024.

Action by anglers

The Nidd Catchment Angling Group held a meeting in August to discuss concerns about the Nidd near Darley sewage treatment works.

A further meeting on October 3 was held to address wider concerns about the river.

David Clayden, honorary secretary of Harrogate Fly Fishers’ Club, said:

“We’ve broadened and deepened our membership, and are pursuing a number of shared objectives.

“I am the lead for the improved monitoring and analysis of the Nidd’s water, while Shan Oakes, of Knaresborough Town Council, is leading on the bid to get Knaresborough established as a safe bathing water location.

“We also have established a strong link with staff and postgraduate students from the University of Leeds, through James McKay, who will help us with research studies about quality of the Nidd catchment’s water course, and the efforts by local people to maintain and improve them.

“We are all agreed of the importance of Knaresborough achieving this designation, and are working together to achieve this.”

Mr Jones raised the matter in Parliament this week when he called for a debate on how to establish more designated bathing areas on rivers, However, he did not respond to questions by the Stray Ferret on the Nidd campaign.

 

 

New Harrogate homes could trigger more pollution, warns conservationist

A conservationist has warned that Harrogate’s “creaking sewerage infrastructure” needs investment to cope with all the new homes.

Keith Wilkinson, who is chairman of Nidd Gorge Advisory Partnership and honorary secretary of Bilton Conservation Group, said more pollution was likely without improvements.

His comments come as investigations into last weekend’s pollution of Oak Beck are ongoing.

The Environment Agency, which previously said it was unable to comment during the Queen’s mourning period, gave a brief update today in which it said it had investigated “several” reports of dead fish and pollution and it was “identifying the source of what caused the fish deaths”.

Oak Beck, which rises at Haverah Park and empties into the River Nidd at Nidd Gorge, is classed as a main river by the Environment Agency even though it is narrow.

Oak Beck

Oak Beck looking discoloured this week.

Mr Wilkinson said long-recognised problems with broken and wrongly connected Victorian pipes near The Hydro remained unresolved.

This, along with new housing developments in the area, would exacerbate the issue further, he said.

Mr Wilkinson said:

“North Harrogate’s sewerage system has been operating on optimum-to-overload capacity for at least a decade — before we see the aggravating grey water outputs of the excessive housing expansion on the A59 and Penny Pot Lane.

“In other words ‘we ain’t seen nothing yet’.”

Mr Wilkinson, who was awarded an MBE for services to conservation, also said he wasn’t aware of any plans to develop the northern outfall sewage works at Bilton to cope with the anticipated increase of sewage caused by new homes. He added:

“Their site has many spare acres of unused land — it occupies 56 acres in total — but I detect no suggestion that there will be significant investment in new infrastructure to increase its capacity to receive and process more inputs.”

Oak Beck fish deaths still a mystery

Contaminated water on Oak Beck stretched from The Hydro to Bilton this week. Mr Wilkinson said the watercourse would take three years to recover.

A Yorkshire Water spokesman said yesterday it was “still on site, trying to investigate possible sources” of the contamination. He added initial tests had shown the cause was not sewage.


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Northern Gas Networks said the pollution is unconnected to work it is carrying out on the site earmarked for a new Tesco.

Mark Johnson, senior project manager at NGN, said:

“We’re currently undertaking work to safely dismantle the gas holder on Skipton Road and all of our discharge takes place into the main sewerage system, as is required.

“Following reports of a possible contamination at Oak Beck, we’ve been liaising closely with the Environment Agency and Yorkshire Water, both of whom have confirmed that there is no connection with our work. We will continue to monitor the situation closely.”

 

 

Oak Beck will take three years to recover from pollution, says Harrogate conservationist

A leading Harrogate conservationist has said Oak Beck will take three years to recover from this week’s pollution.

Hundreds of fish are believed to have died when the water turned brown over the weekend. The cause is unknown.

Keith Wilkinson has called on Yorkshire Water and the Environment Agency to join efforts to prevent further pollutions in the beck, which he said occur too frequently.

He said:

“Pollution events along the Oak Beck — which is classed as a ‘main river’ by the Environment Agency — destroy wildlife and have implications for public health.
“As chairman of the Nidd Gorge Advisory Partnership I would like to invite representatives from the EA and Yorkshire Water to join the partnership and coordinate efforts to eliminate illegal discharges along the Oak Beck and the River Nidd.
“One toxic spill such as that experienced on 10th September sets back all our conservation efforts for at least three years.”
Oak Beck

Oak Beck looking discoloured.


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Oak Beck rises at Haverah Park and empties into the River Nidd at Nidd Gorge.

Dead fish were first spotted in the watercourse at Oak Beck retail park this morning.

The discolouration appears to have affected the stretch from the Hydro to the far side of Knox Lane.

The Stray Ferret met Mr Wilkinson, who is also honorary secretary of Bilton Conservation Group, at Spruisty Bridge on Knox Lane today.

Oak Beck dead fish

A dead brown trout in Oak Beck today.

Several residents told us they were concerned about the pollution and how seriously it was being investigated.

One person said dog walkers had been keeping their pets on leads to prevent them entering the water. There have also been reports of dead ducks but none were evident during our visit.

Harmful discharges

Mr Wilkinson said a good year for spawning fish on the beck had been ruined.

He said water quality often suffered from the impact of the number of new homes built, as well as harmful discharges entering the drains.

The beck contains brown trout up to several inches long, as well as minnows, bullhead, stone loach and sticklebacks.

Mr Wilkinson said invertebrates on the bed of the beck were also killed and their numbers needed to recover before fish levels could return to normal.

He added that kingfishers and otters had kept away from the river since the incident.

An Environment Agency spokeswoman said yesterday she was unable to comment on what, if any, action it had taken because it was not responding to media inquiries about non life-threatening incidents during the Queen’s mourning period.

Yorkshire Water spokesperson said yesterday:

“Our teams, along with the Environment Agency, have conducted initial investigations after reports of a pollution at Oak Beck over the weekend.

“Our tests have indicated the substance entering the beck is not sewage. We are continuing to investigate and will also be visiting local businesses to try and trace the source.”

 

 

 

‘Hundreds’ of fish killed by pollution on Harrogate’s Oak Beck

Hundreds of fish are believed to have died in a pollution incident at Oak Beck, Harrogate.

The cause of the incident, which occurred at Oak Beck Park, close to the retail park, is not yet known.

A Yorkshire Water spokesperson said:

“Our teams, along with the Environment Agency, have conducted initial investigations after reports of a pollution at Oak Beck over the weekend.

“Our tests have indicated the substance entering the beck is not sewage. We are continuing to investigate and will also be visiting local businesses to try and trace the source.”

The beck flows into the River Nidd.

Councillor Paul Haslam, who represents Harrogate Old Bilton on Harrogate Borough Council and Bilton and Nidd Gorge on North Yorkshire County Council, informed Yorkshire Water of the incident after being notified by a resident yesterday.

Cllr Haslam posted some images, which we have published, that were sent to him by the resident.

They show fish floating on the surface and the water looking extremely brown.

Cllr Haslam said the only way to get over the seriousness and upsetting nature of what had happened was to quote the person who reported it, who said:

“There are hundreds of dead fish in the water. I am presuming it’s sewage by the colour and presence of foam. No smell though.
“I could have cried this morning at the scale of the disaster. As I took my first photo evidence, from the bridge on Oak Beck Road, a kingfisher flew under the bridge heading downstream.”
An Environment Agency spokeswoman said it was unable to comment on what, if any, action it had taken because it was not responding to media inquiries about non life-threatening incidents during the Queen’s mourning period.

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Don’t call 999 to report hosepipe ban breaches, say police

Police have urged people not to call 999 to report breaches of the hosepipe ban in the Harrogate district.

Yorkshire Water announced the ban this month following days of dry weather and high temperatures.

It comes into force today and is the first hosepipe ban in the area since 1995.

Now, North Yorkshire Police has urged the public not to report any breaches to the force.

Police said in a statement that any flouting of the ban was a civil matter not a criminal one and any calls would divert handlers away from “real emergencies”.

The force said:

“In other parts of the county, we’ve already seen colleagues receiving hundreds of 999 calls about the hosepipe bans, even before restrictions come into place.

“But the hosepipe ban is a civil matter, not a criminal one, and should not be reported to the police.

“And crucially, every call made to the police about the hosepipe ban is diverting our call handlers away from dealing with real emergencies.”

Police have urged people to follow advice on the Yorkshire Water website if they suspect potential breaches of the ban.

It comes as the Harrogate district is officially in drought following long spells of dry weather this summer.


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The Environment Agency declared the drought status last week. The last drought in Yorkshire was declared in autumn 2018.

On the hosepipe ban, Neil Dewis, director of water at Yorkshire Water, said:

“Parts of Yorkshire have seen the lowest rainfall since our records began more than 130 years ago.

“The hot, dry, weather means that Yorkshire’s rivers are running low and our reservoirs are around 20% lower than we would expect for this time of year.

“We’ve been doing everything we can to avoid putting in restrictions but unfortunately, they’re now necessary as part of our drought planning.”

The hosepipe ban includes:

Watering a garden using a hosepipe
Cleaning vehicles or boats using a hosepipe
Watering plants with a hosepipe
Filling or maintaining a domestic swimming or paddling pool
Drawing water, using a hosepipe, for domestic recreational use
Cleaning walls or windows of domestic premises using a hosepipe
Cleaning paths or patios using a hosepipe
Cleaning other artificial outdoor surfaces using a hosepipe

People can still undertake these activities without using a hosepipe if they use tap water from a bucket or watering can; or use water that is not sourced from taps such as grey water, rainwater from a water butt, or a private borehole, for example.

Businesses will be allowed to use a hosepipe if it is directly related to a commercial purpose.

There are restrictions on using a hosepipe if not for those essential commercial needs – so using a hosepipe to clean a path outside a business property, for example, would not be allowed.

Blue badge holders, those on Yorkshire Water’s Priority Services register or WaterSure tariff for medical reasons, are also excluded from the ban.

More information is available here.

Harrogate district now officially in drought

The Environment Agency declared drought status in Yorkshire today due to low water levels.

This year’s prolonged spell of dry weather has led to exceptionally low river flows and reservoirs levels in the county.

Last week’s heatwave has added further pressure on the water network.

Moving to drought status means that the Environment Agency and Yorkshire Water can implement stricter controls on water use.

Yorkshire Water has already announced a hosepipe ban that will come into effect from August 26.

The last drought in Yorkshire was declared in autumn 2018.


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The region joins large parts of England which moved to drought status on August 12.

Victoria Slingsby, environment planning and engagement manager for the Environment Agency in Yorkshire, said:

“The high temperatures we are experiencing have exacerbated pressures on wildlife and our water environment in Yorkshire. These extreme weather conditions become more likely with climate change.

“We are experiencing some much-needed rain this week, but it will not be enough to correct weeks of dry weather, and it will take more prolonged rainfall to wet up soils and replenish rivers, reservoirs and groundwater levels.

“It’s important for everyone to manage the amount of water they are using in this exceptionally dry period.”

Sickness outbreak prompts concerns River Nidd is not safe for swimming

Parents have expressed concerns about the safety of swimming in the River Nidd after a spate of children falling ill.

There have been widespread reports on social media of young people suffering sickness and diarrhoea since they went in the river to cool down during last week’s heatwave.

Most of those affected had been in the water at Knaresborough.

Environment Agency figures revealed raw sewage was pumped into the Nidd for 16,713 hours last year. Parents say there should be more signs alerting people to danger.

Jennyfields mum Lisa Poole, whose three sons are still unwell 10 days on, said there is a public health risk that needs highlighting. She said:

“My boys went swimming at Conyngham Hall on the Sunday (July 17) and are still not right. They’ve had vomiting and explosive diarrhoea.

“At least 50 people have said on social media that the same thing happened to their families.

“My family won’t ever swim in the river again so what happens now makes no difference to us but we think something should be done to warn other people of the danger.”

River Nidd at Knaresborough

The River Nidd at Knaresborough

Harrogate mum Julie Mills, who was among the first to highlight the issue on social media, agreed.

Her teenage daughter and three friends swam near Conyngham Hall last week. She said:

“My daughter is a real water baby who is used to the river but she and her friends were all ill.

“Nearly everybody we have spoken to who went into the river was ill afterwards. Something’s not right.”

‘Legitimate questions’

David Clayden, honorary secretary of Harrogate Fly Fishers’ Club, said there were legitimate questions about water quality considering the amount of raw sewage being pumped into the Nidd.

He said the problem was exacerbated at times when the water level is low, such as now, when the river needed a good flush.


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The Stray Ferret asked Yorkshire Water, which treats water on the Nidd, if it was aware of an outbreak of sickness among river swimmers during the heatwave.

A Yorkshire Water spokesperson said:

“The river is a natural environment and contains bacteria from a variety of sources that may cause illness if swallowed.

“We have checked the performance of our equipment in the area and have found no evidence of any discharges from storm overflows or combined sewer overflows in the days before Friday 15th, or since.

“Our wastewater treatment works have continued to treat wastewater and return it to the environment as normal.”

A spokesperson for North Yorkshire County Council, which is responsible for public health, said it wasn’t aware of any issues.

A spokesperson for the Environment Agency said it wasn’t aware of any recent pollution incidents on the Nidd but advised people against swimming in rivers unless they were designated bathing areas.

Environment Agency called to investigate potential Ripon pollution

The Environment Agency and Yorkshire Water are being called upon to investigate a foaming discharge into the River Ure in Ripon.

There are fears the discharge could be potentially harmful to humans, aquatic life and water fowl.

The Stray Ferret contacted the EA incident line after seeing the discharge yesterday and understands that the stretch of river near the Duchess of Kent Bridge on the A61 Ripon bypass has been affected since the weekend.

James Thornborough, an internationally-recognised authority on spillage on land and water, reported the incident to YW and said it would be normal practice for them to share the information with the EA.

The expert, who lives in nearby Sharow, told the Stray Ferret:

“I pass this part of river, which can be seen from the Dishforth Road, on a regular basis and on Sunday noticed the foaming on the water coming from a drainage outlet that feeds into the Ure.

“In my opinion this is not normal occurrence for this part of the river and that is why I reported it.

“It certainly warrants scrutiny by the EA to find out what exactly is being discharged and whether it is benign or potential harmful to people and animals.

“If it is discovered to be harmful, urgent remedial action will need to be taken.”

The foam substance spewing from an outlet into the River Ure

The drainage outlet (top right on the photograph) has been the source of the white foaming substance.


Mr Thornborough added:

“The EA, as the national competent authority for protecting the natural environment of the UK, is bound to assess any reported pollution incident and I would urge anybody who witnesses something like this, that looks out of place, to report it as soon as possible.

“Rivers collect water naturally from the atmosphere (rainfall), surface drainage (run off), ground waters, and underground aquifers.

“Unfortunately rivers must also cope with Industrial waste. Controlled industrial discharges are subject to license conditions. Uncontrolled industrial discharges occur due to operating controls failures, accidents or deliberate intention (criminal behaviour).”

What can the Environment Agency do?

Mr Thornborough said he expected the EA to analyse water samples. He added:

“Industrial pollution can reduce the concentration of bio dissolved oxygen in the water phase which can cause fish kills.

“At the very least, the biodiversity of the River Ure in the surrounds of this foaming event, has likely been impacted and microscopic marine organisms will have been killed upsetting the food chain.

“With this in mind, all stakeholders – from business operators, to  the public and compliance organisations such as the EA, have a role to play in ensuring that our precious water resources are safeguarded.”


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Call for urgent remedy to Ripon residents’ flooding issue

Ripon City Council is calling for urgent action and a detailed investigation led by the Environment Agency after Storm Franklin brought unprecedented flooding to Hillshaw Park Way last month.

The owners of 11 affected properties, who are still dealing with insurance claims, a clean up operation and months of misery and disruption ahead, are seeking answers about the causes of the flood amid concerns that the drainage infrastructure serving their area is not fit for purpose.

Residents were invited to an extraordinary meeting of the council called by Mayor and ward councillor Eamon Parkin and fellow ward councillor Sid Hawke.

Irwin Blenkiron and his neighbour Andrew Jarvis spoke on behalf of all residents to highlight their concerns and seek remedial action to ensure that a similar incident does not occur in the future.

Irwin Blenkiron (front, centre) and Andrew Jarvis (checked shirt) spoke on behalf of residents of Hillshaw Park Way at the extraordinary meeting.


Mr Blenkiron, an 80-year-old retired civil servant, told the meeting about an urgent pre-dawn phone call he received from a neighbour on February 21, warning that flood water was rapidly rising in the street in front of his home.

With the need for him and his wife Carol to evacuate their bungalow growing by the minute, cars were moved from the drive to higher ground and friends unaffected by the flood who live further down the street, welcomed them into their warm and dry home.

After the council meeting, Mr Blenkiron told the Stray Ferret:

“My wife and I have lived in the street since 1985 and we have never experienced anything like this before.”

Linda Beck, who has lived in the Hillshaw Park Way for 14 years, has written on behalf of affected residents to Yorkshire Water, expressing doubts about the pumping station and associated drainage infrastructure serving the area.

Priest Lane pumping station

Yorkshire Water’s pumping station, which serves Hillshaw Park Way and Priest Lane.


She and neighbours believe it is no longer able to cope with increased capacity of water caused by more frequent stormy weather. exacerbated by run-off water from developments, including the nearby St Michael’s Retail Park at Rotary Way and the adjacent Cathedral Meadows residential development.

Linda Beck's flooded garage

Linda Beck had to throw away items from her garage after they were saturated by flood water.


Her letter was sent to the developers, along with North Yorkshire County Council, Harrogate Borough Council, and Ripon’s MP Julian Smith.

Storm Drain

The pressure of water, caused by the February 21 flood, blew the cover off one of a series of storm drains located on land to the rear of Mr and Mrs Blenkiron’s home.


Ms Beck, whose garage, drive and back garden were flooded, said:

“I haven’t suffered the same degree of damage that other neighbours have experienced, but it’s a mess, massive inconvenience and I could have done without this.

“We certainly don’t want to have to put up with this again and it is clear to us that action is required.”

Andrew Jarvis

Andrew Jarvis, like other neighbours, is facing months of misery ahead as he waits for his home to dry out.


Those views are shared by Mr Jarvis, who who has lived in Hillshaw Park Way for 30 years. He pointed out:

“We need the causes of the February flood to be sorted out before the next storm arrives.

“The flood waters were totally unexpected and rose so quickly that there was no way of keeping them out of my house and garage.

“Now, along with Mr and Mrs Blenkirion, Linda and other neighbours on the street, I’m having to deal with the clean-up operation, with dehumidifiers around my home on virtually all the time making it hard to sleep.

“I even had to find a temporary home for my tropical fish, because it’s not suitable to have the aquarium here in these conditions.”

Yorkshire Water’s response

In response to the the letter sent by Ms Beck, Anthony Sumner, Yorkshire Water operational complaints champion, said that the flooding in Hillshaw Park Way occurred after the River Ure burst its banks and “the main surface water line out of Ripon had nowhere to go”.

Mr Sumner added:

“We were called to the sewerage pumping station as we had a report from a customer who thought the flooding was as a result of our asset failing.

“We met with a customer and showed that the sewerage pumping station was pumping as normal (by lifting both pumps and checked (sic) the rising main discharge point) .The issue as far as the pumping station was concerned was that it was taking on flood water and surface water (and) as such therefore couldn’t cope.

“There has never been any question for needing to increase capacity at this pumping station under normal conditions.

“Regarding increasing the size of the pumps, when the system was designed it was determined that the size of the pumps would meet the needs of the area, as has been shown under normal circumstances our pumps meet the requirements they were designed for.

“We would not look to increase the size or capacity at this time. Increasing the capacity of the pumps would detriment (sic) residents and communities further down the system especially during exceptional rainfall and severe storms similar to the ones we have recently experienced.”


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Call for investigation by the Environment Agency

Cllr Hawke said:

“The problem with this response is that weather events like Storm Franklin and before that Storm Dudley and Storm Eunice, are becoming the norm and are occurring more frequently.

“Once you add in the additional waste and drainage water generated by new housing and other developments in Ripon, it is clear that capacities are going to be stretched on a more regular basis.

“That is why we want the Environment Agency, as the rivers authority, to head the investigation into what happened at Hillshaw Park Way in February, so that urgent improvements can can be made.