Excellence deserves to be recognised and celebrated. The 2024 Stray Ferret Business Awards is the event to put your business, people or great initiative in the spotlight!

Make the most of your efforts by reading our top 10 tips for writing your submission for success.

Entries close on January 19, 2024.

Footfall in Ripon city centre bucked the national trend last month, seeing a sharp increase on the previous year, according to the latest figures.

Record numbers were recorded in November 2023, with footfall up 81% on November 2022 and 98% up on November 2021, analysis from data firm Huq shows.

It follows an encouraging October, when footfall in the city was up by 57% on October 2022, 6% up on September 2023 and 62% up on October 2021.

Nationally, footfall tends to drop off after the summer, and this September it was down -2.8%.

Ripon’s vacancy rate of just 9% (empty city-centre ground-floor retail units) is also well below the national average for high streets, which stood at 13.8% at the end of 2022, according to the British Retail Consortium.

The figures were warmly welcomed by Ripon BID (business improvement district), which said in a statement:

“Ripon is going from strength to strength with a full programme of events plus its unique visitor offering of heritage, history, attractions and independent traders all leading to national media recognition and coverage.”

It added:

“With new traders such as Silva Bells, The Portly Pig, Elevate, Peacocks, BUD Floral coming in, expansions to larger premises from Yorkshire Bikemonger, Stuff for Offices and the Easy Learning Shop, together with the new bed stock provided by the recently opened Ripon Inn – the future looks very bright for Ripon.”

Impression becomes Show + Tell

Harrogate-based creative agency Impression Studio has rebranded and is now called Show + Tell.

The growing creative and digital products agency, established by CEO and founder Charlie Hartley in 2009, currently has 17 staff across two agency brands: the newly-minted Show + Tell, and its sister agency, Next Chapter, which specialises in digital marketing. 

The rename and brand transformation was spearheaded by the agency’s Head of Design, Jordan Donnelly. He said:

“The name Impression served us well since 2009, but as the agency has grown and developed and the services we deliver have progressed. It felt like we’d outgrown the name and we needed something that better represented our offering and what we’re about as a collective. 

“Show + Tell does exactly that. We believe in the transformative power of showcasing and storytelling. Our mission is to be the creative catalyst that enables brands to shine through captivating narratives and visually stunning designs. Just as ‘Show’ represents our dedication to presenting your brand’s unique story through outstanding creative and visual design, ‘Tell’ signifies our commitment to communicating it effectively in the digital world through strategy and brand storytelling.” 

Based in Harrogate, the agency works with clients across the UK and globally, including the likes of Bettys and Taylors Group, Omega Funds, Atlas Ventures, O&3 and Northern Energy. 

Charlie said:

“I’m incredibly proud of our growth and success, particularly in the last 2-3 years, and we’ve done a lot of growing up as a business as a result. 

“We’ve invested a lot of time and resources in the agency in recent years, from our outstanding studio space with its custom fit-out to hiring more brilliant people across the business, including in crucial senior leadership roles.” 

Read more:

• Business Breakfast: Harrogate BID appoints communications officer
• Business Breakfast: Harrogate carbon accounting firm makes two new hires
• Business Breakfast: Reed Boardall awarded Silver by MOD

A Harrogate shop is to close down after two-and-a-half years in business, citing tough trading conditions. 

Foxy Vintage & Interiors, which is on the corner of Commercial Street and Cheltenham Mount, opened in 2020 selling vintage furniture and retro collectables. It quickly made a mark for itself, winning the Harrogate At Christmas shop window competition in 2021. 

But covid and the soaring cost of living have combined to starve the town centre of much of the trade it used to enjoy. 

The shop is offering up to 50% off everything until stock is sold.

Owner Alex Clarke told The Stray Ferret: 

“It’s mainly down to the economy. We just haven’t been seeing the footfall – even since before Christmas. It’s really sad to go. We’ve got a lot of lovely customers who love coming in. It’s a real shame for them, because there aren’t that many small independent shops doing what we do. 

“We haven’t gone bust – we could have gone on trading. But you just don’t know what next year’s going to bring.” 

The shop will remain open while the stock is sold, with discounts of 50% on all vintage items and up to 50% on the rest. Ms Clarke said she hoped to be able to sell everything by the end of the month. 

She added: 

“One thing that’s really important to stress is that people need to support their local indies as much as they can. They don’t have to spend much – every little bit helps.” 

Read more:

• Fruit and veg shop to move to Harlow Hill after 50 years in Harrogate
• Shop will close tomorrow after 25 years in Harrogate
• Foxy Antiques wins Harrogate Christmas Shop Window Competition

Hundreds gathered on Ripon Market Square yesterday evening as the city council signalled the beginning of the festive season with its Christmas lights switch-on.

With heavy rain relenting by early afternoon, the crowd, largely made up of family groups, grew throughout the day, visiting the square to see Santa and his reindeer and enjoy the free fairground rides and musical entertainment.

Families met with Santa and his reindeer Alfie, Dancer and Izzy

Among the early visitors to see Santa were two-year-old Taylor, her 12-year-old brother Toby and their mother Catherine (pictured above).

The three free fairground rides proved popular throughout the afternoon and into the evening

Live musical entertainment was provided from 2pm by local singer-songwriter Freddie Cleary, and tribute acts Tamsin and Kaylie and Jersey Beyond (pictured below)

By 5pm when the Mayor of Ripon Cllr Sid Hawke performed the switch-on, the large crowd was in festive mood, joining with him in singing We Wish You a Merry Christmas.

The Christmas lights on Kirkgate

Among those hoping that Ripon’s traders have a happy and successful festive season is city council leader Cllr Andrew Williams.

He told the Stray Ferret:

“This is going to be a very challenging end of year for the vast majority of people with the cost of living crisis meaning they have less disposable income to spend.”

He added:

“We hope, however, that the lights will help to attract increased footfall and provide a festive boost to the city’s economy with local residents, as well as visitors, supporting Ripon’s independent shops, cafes, restaurants and pubs by spending their money here.”

Read more:

• City council opens funding scheme to more Ripon organisations
• Bid to save bus linking Ripon, Thirsk and Northallerton

Ripon Business Improvement District‘s lighting project, designed to drive footfall and boost business, has lit up another pedestrian route into the city centre.

Festoon lighting has been installed in the ginnel between M&Co and Costa Coffee, which leads to and from the Marshall Way car park.

This is the second of the city’s alleys and ginnels to be illuminated and follows the pre-Christmas deep cleaning of four ginnels and alleyways organised by the BID. Its work is funded by a levy paid by businesses

.BID manager Lilla Bathurst said:

“Lighting up these key routes throughout the city has been a priority for the BID and I am thrilled that we have been able to light up this key route.

“This would not have been possible without the support of the staff and management at M&Co and Costa. The BID funds the power to the lights and we are grateful to M&Co for hosting the electricity supply.”

Read more:

• Ripon BID begins to light up the city
• Ripon Cathedral reveals programme of events to celebrate 1,350th anniversary

Father Christmas and a reindeer will be in Ripon Market Square today.

They will be present from 1pm, as the city celebrates the start of the festive season with the switch on of its extensive Christmas lights.

The switch on takes place at 5pm and there will be free live music before and afterwards.

Freddie Cleary will be the first performer to take centre stage on Saturday afternoon

This starts at 2pm with a performance from Ripon-based singer-songwriter and acoustic guitarist Freddie Cleary.

From 4.10pm a tribute act will sing Christmas songs, followed by hits made famous by girl bands.

The entertainment comes to a climax at 6pm, when a Beatles tribute act takes to the stage in front of Ripon Town Hall.

Adding to the festivities, free fairground rides for children will be operating throughout the afternoon and into the evening.

The event is being staged by the Ripon City Council and paid for out of the parish precept, with the aim of attracting more visitors to Ripon, while providing family-focused entertainment for local residents and those from further afield.

Last year £65,000 was spent by the council to upgrade and extend the city’s Christmas lights, which can be seen in the retail core of Ripon and adjoining streets.

The Ripon Business Improvement District board has appointed a management team to deliver events and projects aimed at helping local businesses thrive.

Eighty per cent of Ripon traders voted in favour of creating a BID in June. BIDs, which are funded by a levy on local firms, come up with ideas to increase visitor numbers to towns and cities.

Elizabeth Faulkner, former manager of Altrincham BID, has been appointed Ripon BID manager and Lilla Bathurst, who previously worked for Hull BID, has been named assistant Ripon BID manager.

Ms Faulkner worked for tourism organisation Visit Manchester for 12 years. Her experience as a destination marketing specialist was put to good use in Altrincham, where she led the submission that saw the town win the Great British High Street Award in 2018.

Ms Bathurst worked as a stockbroker in the City of London prior to her move north to Hull and change of career. Her initiatives included the award-winning Hull Street Food Nights, which supported the city’s evening economy by increasing footfall.

The two women are excited by the prospect of working alongside businesses to promote Ripon as a destination locally, regionally and nationally.

Ms Faulkner said:

“This is a wonderful city with a rich history and so much more and it’s our job to make as many people as possible aware of what Ripon has to offer.”

Promoting what the city has to offer and increasing footfall are two of the objectives of the Ripon BID

Ms Bathurst added:

“I relocated to the area and soon discovered that it has a great community spirit, with people who work together and have a positive attitude.

“I’m looking forward to meeting with businesses of all sizes who make Ripon such a special place.”

Deep clean

Projects to be delivered over the next few weeks include a deep clean for city streets, the first stage of a way-finding strategy looking at signage and evaluation of Ripon’s destination and social media platforms, material and websites.

In addition, at a time of rising fuel and power costs, businesses will be offered free consultations on ways to save money.

Rick Jones, who owns Valentino’s restaurant and the Water Rat in Ripon, and is a member of BID board, said:

“We are all looking forward to moving things forward through initiatives that focus on many aspects of the Ripon economy, from heritage to hospitality to the city’s retail offer and major visitor attractions, such as Fountains Abbey and Newby Hall.

“There is a collective benefit – If they do well, we all do well and the city thrives.”

“In the first instance, we are getting the foundations right and in the appointment of Elizabeth and Lilla, we have made a great start.”

Read more:

• No government levelling up money for Ripon
• Ripon’s Helter skelter Halloween twist