North Yorkshire Police among slowest in country responding to 999 calls

A government league table has revealed that North Yorkshire Police is the fourth slowest of 44 forces in the UK at responding to 999 calls.

The table, published by the Home Office today, shows North Yorkshire Police answered just 44% of 999 calls within the 10-second target in the last six months.

Police forces are required to answer 90% of emergency calls within 10 seconds.

The data, which covers from November 1, 2021, until April 30, 2022, shows that on average the force in North Yorkshire take 29.7 seconds to answer 999 calls.

A total of 43% of 999 calls are answered between 10 and 60 seconds.

Only Avon and Somerset police reached the 90% target, while Humberside Police was the worst with just 2% of calls answered on time.

Durham and South Yorkshire were the only other worse performing constabularies than North Yorkshire.

In response to the data, Lindsey Butterfield, North Yorkshire Police’s lead for contact management, said:

“Whilst there are a number of factors which impact on the speed at which 999 calls are answered, we recognise that we are not staffed to meet our current elevated levels of demand and we are investing in a number of measures to make improvements and get calls answered quicker.

“This includes putting in place enhanced recruitment plans for more staff within our force control room. We expect to have recruited 10% above our establishment by September 2022. The additional 10% allows for the levels of staff turnover that we experience.

“We have also established a pool of reserve staff to deal with administrative tasks on behalf of the call takers in the force control room. The additional costs for these interim arrangements have been funded by North Yorkshire’s Police, Fire and Crime Commissioner.

“The dedicated team of staff who handle our calls within our force control room work incredibly hard, in a very challenging environment. We will be recruiting for our next intake very shortly so if you or someone you know is interested in joining the team, please keep an eye on the jobs section of our website or register your interest via our vacancies page.”


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The Home Office figures are the first time that performance for answering 999 calls from each police force has been published.

Priti Patel, Home Secretary, said:

“Calling 999 can literally be a matter of life and death. The public deserve to know that their local police force will be at the end of the phone, ready to leap into action at seconds’ notice to protect them from harm.

“Fundamentally, publishing this data is about driving up standards in our incredible emergency services even further, so that the public can have every confidence in the police’s ability to save lives and keep our streets safe.

“We can now see where forces are excelling and where vital improvements need to be made and I thank the police for their commitment to ensuring we maintain the best emergency services in the world.”

Ripon refugee charity joins calls opposing 1,500 asylum seekers at Linton

A Ripon refugee charity has joined calls to pause plans to house 1,500 asylum seekers at a former RAF base in Linton-on-Ouse.

Nicola David, chair of Ripon City of Sanctuary, attended a public meeting in the village last night which saw Home Office officials jeered on arrival.

The government is pushing forward with its plan to house 1,500 asylum seekers for up to six months in a ‘reception centre’ on the site, which is four miles from Great Ouseburn and Little Ousburn in the Harrogate district and not far from Knaresborough and Boroughbridge.

At the meeting, Ms David described Priti Patel, the home secretary, as a “hypocrite” because she comes from a Ugandan refugee family but shows little compassion for other refugees.

She said the Home Secretary had “pulled up the ladder” behind other refugees.

Ms David told the Stray Ferret:

“How can you put people fleeing war on a military base?”

“It’s a troubling thing to do to asylum seekers.”


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Ms David, who discussed the issue on BBC Breakfast today, added that it was only the Home Office which wanted the scheme to go-ahead. She pointed out that there would be too many asylum seekers to residents at the site.

She said:

“Everybody is in agreement. Everybody is saying it is completely unsuitable.

“The only people who are saying it is [a good idea] is the Home Office.”

Home Office were not living their best life last night – from the moment they arrived, they took a pounding. I put it to them that Priti & Rishi are hypocrites who, as children of immigrants, have had every opportunity in this country but have pulled up the ladder behind them. https://t.co/t8hygkNlRY pic.twitter.com/jdjmgXL5iT

— Ripon City of Sanctuary (@RiponCoS) May 20, 2022

Residents at last night’s meeting were told that 60 asylum seekers will arrive at the site by the end of the month and will be mostly men.

Home Office officials also said Ms Patel planned to visit the village to speak with residents about the centre.

The controversial proposal for Linton-on-Ouse comes as part of a wider plan to send asylum seekers to Rwanda to have their claims processed.

Before potentially being flown out to the African country, asylum seekers will be held in ‘reception centres’ across the UK for up to six months, with the first announced being at Linton-on-Ouse.

Ms Patel said:

“The global migration crisis and how we tackle illegal migration requires new world-leading solutions. There are an estimated 80 million people displaced in the world and the global approach to asylum and migration is broken.

“Existing approaches have failed and there is no single solution to tackle these problems. Change is needed because people are dying attempting to come to the UK illegally.”

Home Office accused of ‘disgraceful actions’ over Linton asylum plan

A Conservative-led council has voiced fury after the Home Office announced it had moved forward plans to open a centre for asylum seekers on the edge of the Harrogate district.

A meeting of Hambleton District Council heard claims the Home Office had treated the residents of Linton-on-Ouse and the surrounding area with “complete contempt” by revealing that 60 people would be arriving at the centre in the isolated village from May 31, weeks earlier than it previously stated.

The centre will be just 10 miles from Boroughbridge and 13 miles from Knaresborough, and on the doorstep of Harrogate district villages such as Nun Monkton, Great Ouseburn and Green Hammerton.

Ministers have insisted the centre, at a former RAF training base, will “provide safe and self-sufficient accommodation”.

They say the centre, where Prince William trained as a pilot, will help end the Home Office’s reliance on expensive hotels, which are costing the taxpayer £4.7million a day.

The authority’s leader, Cllr Mark Robson, said during a meeting with the police and crime commissioner, Thirsk and Malton MP Kevin Hollinrake that the Home Office’s announcement had come as “a bit of a bombshell”.

He said:

“What we were told four to six weeks just before Easter has suddenly become two weeks time.

“I’m in no doubt about how much worry and concern there is in the local community and the surrounding areas about this proposal from government.”

He said the authority was working to get answers about the situation as quickly as it could. Cllr Robson the authority had appointed a legal team and was anticipating receiving advice imminently.


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The council leader said elected members and officers had been “in constant and robust dialogue” with the Home Office, and that the council was expecting a response to the council’s concerns later this week.

Cllr Robson said:

“We have, in the strongest possible terms, asked that the Home Office pause this proposal immediately to allow for consultation to be carried out and are awaiting the response to this ask.

“Officers and members continue to take part in multi-agency meetings and support and work closely with the local community and surrounding areas. Although frustrating and concerning, it is very important that what we do now doesn’t prejudice any outcome from the legal process.”

‘Goalposts have changes again’

Linton-on-Ouse Cllr Malcolm Taylor said while the community was looking for answers, there was now a “very tight window of opportunity” to take action. He said:

“The goalposts have been changed yet again by the Home Office and I think it is absolutely regrettable and disgraceful the way this Home Office has treated the residents not just of Linton-on-Ouse but the wider community and this council and everybody who is an interested party in this. We need to get answers and we need to get them very quickly.”

Local member Cllr Nigel Knapton added:

“They are playing games with us and it is absolutely disgraceful.”

Ouseburn councillor: ‘pause thoughtless Linton asylum centre’

The new Green Party county councillor for Ouseburn, Arnold Warneken, has called for a pause in ‘thoughtless and careless’ plans to house 1,500 asylum seekers in Linton-on-Ouse.

The government is pushing forward with its plan to house 1,500 asylum seekers for up to six months in a ‘reception centre’ at Linton-on-Ouse.

The site closed in 2020 after being used by the RAF for almost a century.

Although located in Hambleton, the site is only about a mile from the Harrogate district, on the other side of the River Ouse.

It’s close to villages Great Ouseburn, Little Ouseburn and Nun Monkton, which are all part of Cllr Warneken’s new division.

The asylum seekers will not be prisoners and will be free to leave the centre. Cllr Warneken said he is concerned services in the villages will not be able to cope.

Cllr Warneken, who won his seat last week by over 700 votes, said:

“The plan needs to have the brakes put on it. Rural locations are losing shops, pubs and post offices.

“The government has not looked at what the asylum seekers need, whether that’s religious or cultural things or food. They are not prisoners, they are victims.

“The centre will be twice the size of Linton-on-Ouse, three times the size of Great Ouseburn and eight times the size of Little Ouseburn. It’s not been thought through and is careless.”


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Cllr Warneken said ‘99.9%’ of residents in the villages are “compassionate and understanding about the issue”. 

But he fears the centre, which has been dubbed “Guantanamo-on-Ouse” by a Lib Dem councillor, could become a target for far-right protestors.

He added:

“I’ve been out talking to people who were concerned this week. They are saying it’s not right for the asylum seekers or the community.”

Migration crisis

The government has said it hopes the changes will help it crack down on people-smuggling gangs.

According to the BBC, 28,526 people are known to have crossed the channel in small boats in 2021, up from 8,404 in 2020.

Home Secretary, Priti Patel, said:

“The global migration crisis and how we tackle illegal migration requires new world-leading solutions. There are an estimated 80 million people displaced in the world and the global approach to asylum and migration is broken.

“Existing approaches have failed and there is no single solution to tackle these problems. Change is needed because people are dying attempting to come to the UK illegally.”

Village on fringes of Harrogate district to house asylum seekers

The former RAF base at Linton-on-Ouse will be used to house asylum seekers, the government has announced today.

It’s part of a controversial Home Office plan to send asylum seekers to Rwanda to have their asylum claims processed.

Before potentially being flown out to the African country, asylum seekers will be held in ‘reception centres’ across the UK for up to six months, with the first announced being at Linton-on-Ouse.

The site closed in 2020 after being used by the RAF for almost a century. It was most recently used as a jet training facility and Prince William trained there.

Although located in Hambleton, it is only about a mile from the Harrogate district, on the other side of the River Ouse. It’s close to villages Thorpe Underwood, Little Ouseburn and Nun Monkton.

Kevin Hollinrake, MP for Thirsk and Malton, said in a statement he had been assured by the immigration minister that the time limit for any asylum seekers to remain at the site will be 180 days


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The government said it hopes the changes will help it “crack down” on people-smuggling gangs.

According to the BBC, 28,526 people are known to have crossed the channel in small boats in 2021, up from 8,404 in 2020.

Home Secretary, Priti Patel, said:

“The global migration crisis and how we tackle illegal migration requires new world-leading solutions. There are an estimated 80 million people displaced in the world and the global approach to asylum and migration is broken.

“Existing approaches have failed and there is no single solution to tackle these problems. Change is needed because people are dying attempting to come to the UK illegally.

The proposal has been criticised by human rights groups and opposition political parties.

Shadow Home Secretary Yvette Cooper called the proposals a “shameful announcement meant to distract from Boris Johnson’s recent law-breaking”.

She added:

“It is an unworkable, unethical and extortionate policy that would cost the UK taxpayer billions of pounds during a cost of living crisis and would make it harder not easier to get fast and fair asylum decisions.”

Nidderdale community raises thousands to support refugee family

Nidderdale Community Welcome has made significant progress as it prepares to bring a refugee family to the Dales.

Sarah Whittington, who heads fundraising for the group, told The Stray Ferret:

“Despite the lockdown, which has prevented us from holding face to face fundraising events, we have already received more than £3,000 in donations.”

The community group has an initial target of £9,000 to raise to support a refugee family’s relocation in Nidderdale and Sarah, pointed out:

“We are encouraged, not only by the kindness of donors, but also their generosity of spirit.

“Many have seen in the media the desperate plight of refugees in war-torn countries such as Syria and want to help.

“As well as money, we have received messages from people saying they are proud to be living in a compassionate community.”

To be involved in the Home Office-backed programme, Nidderdale Community Welcome has to prepare everything that will be needed to support the refugee family.

This includes finding a house that they can rent and providing tuition in speaking English.

In addition, the family will be given help to apply for benefits, find employment and access medical help, schools and transport.

The objective is to help them to become self-sufficient members of the Nidderdale community.

To obtain refugee status in this country any family would have to prove that they were forced to flee their country because of persecution, war or violence.

Attaining refugee status means they are entitled to the same help and welfare as anyone else living here.

Nidderdale Community Welcome is working in partnership with the charity Catholic Care Leeds, which will take ultimate responsibility for the agreement with the Home Office.

Photograph of Nidderdale

From a war-torn country to the pastoral peace of the countryside – Nidderdale is extending a welcoming hand to a refugee family


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In the meantime, Sarah, Peter Wright and other members of the steering group are making plans for virtual fundraising activities, including a mega online quiz and silent auction. As the covid restrictions eventually lift, face to face fundraising events will be planned.

Sarah, said:

“During lockdown the launch of our website has provided a means for donations to be made and news to be shared.

“It has given us a channel for seeking translators and people with other skills or services that they are willing to donate.”

She added:

“We hope that the network we are building through the website, will help us to find a community-minded landlord.

“We have begun our search for a suitable three-bedroom property in Pateley Bridge.”

Further details are available at nc-welcome.org