Harrogate Business Improvement District has announced it will provide grants to support businesses in making improvements to shop fronts and accessibility.
Each year, the BID provides the match funding to levy paying businesses for support with improvement work.
The organisation will provide match funding up to £750 towards these improvement works. All members within the Harrogate BID area are eligible to apply for the grant which is available on a first come first served basis.
The aim is to offer investment into repairs and redecorations of business entrances and streets as well as the refurbishment or replacement of graphics and signage to improve the appearance of the town.
The funding will also go towards making Harrogate businesses more accessible. The grants will provide improvements including the installation of ramps, handrails, and automatic doors.
The BID said the funding “helps to create a great first impression for any visitors to the town and allows residents and business owners in Harrogate to take pride in their town”.
Matthew Chapman, Harrogate BID manager, said:
“Harrogate is always championed as the jewel in Yorkshire’s crown, and we know that first impressions really do count. This is why we are proud to once again launch the Shop Front Match Funding Grant to support our members and this worthy representation.”
Businesses wishing to submit a request for a grant should email info@harrogatebid.co.uk with a short description of the proposed work, any equipment needed, the expected completion date and any quotations or proposals.
Further details on the terms and conditions of the grants can be found on the Harrogate BID website.
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Town centre living: a welcome trend for Harrogate?
Barely a month passes without a new planning application to create flats in Harrogate town centre.
This week we reported on plans to turn the offices on the first, second and third floors of 5 Cambridge Road into three flats.
Planning permission has been previously granted to create flats in buildings that used to host the Kings Club strip club and the main post office, among others. And, in a few weeks, the former River Island unit on Cambridge Street, will open as Trinity House, a 14-flat development incorporating retail units. It’s hard to think of a more central location.
Town centres are changing from places to shop to places to live — and Harrogate appears to be at the forefront of the trend. Is this good or bad, and what challenges does it present?

The former Kings Club
The Stray Ferret sat down this week with Tariq Shah, chief executive of Vigo Group, the property developer behind Trinity House, and Matthew Chapman, chief executive of Harrogate Business Improvement District, to discuss the trend and whether it posed a threat to retail.
Mr Shah, whose company is based in Doncaster, said Harrogate was particularly attractive to developers because it was seen as a desirable place to live and has good transport connections, which lessened the need for cars in town centres.
He said Harrogate had reasonable short-term accommodation for tourists and conference centre delegates but a shortage of town centre flats for living, adding:
“Harrogate is a town centre in transition. We are seeing more people from outside Harrogate wanting to come here.
“Trinity House has attracted more interest than any other scheme we have done. We would like to do more here.”

Cambridge Street
Trinity House flats will be marketed from £300,000 and although a nice town centre pad might suit some people, what impact will it have on retailers and on people who live here who regard the town centre predominantly as somewhere to shop?
The BID is funded by town centre businesses but Mr Chapman is not opposed to the change.
He said:
“A collaborative approach with landlords and developers is key. If people are willing to put something back into the community then we welcome it. Where I struggle is if buildings are owned by offshore investors, like Debenhams.
“Every town has probably had too much retail space for a long time. It’s an emerging trend but there needs to be a long-term vision for the town centre.”
Besides the 14 upper floor flats, Trinity House includes the existing Body Care shop and has additional room for a storage facility or small dance or yoga studio, as well as a kiosk space for a start-up business wanting a town centre presence.
Mr Shah said his company had agreed to improve lighting at the rear of the building, put up security cameras and create an internal bin storage area to improve safety and appearance and reduce the risk of vermin and fire. He said these were examples of the firm’s commitment to town centre improvement as well as profit.
He added having more people milling around at night added to the vibrancy and created “natural surveillance” at night in empty town centre streets where some people feel unsafe.
Mr Chapman said many of the units being converted to flats were first and second floor offices that had been unused for years, adding:
“If you have spaces that people live in and take pride in, it has to be better than having them crumble away.”
Despite his overall positivity, Mr Chapman said there was probably a ceiling on the trend and there were dangers. For example, he said converting ground floor retail units on the fully occupied James Street to flats “would be seen as a threat”.
Mr Chapman said the system of determining business rates needed reviewing to adapt to the trend, which he said would see an increasing shift towards “experiential activities” in town centres. He added:
“Whether it’s a cool independent retailer or axe throwing, people will want to experience something in town centres.
“Harrogate needs to be forward thinking and unique.”

Health services are being made available in Barnsley town centre.
So what will Harrogate town centre look like in 10 or 20 years?
Mr Shah said besides a more diverse mixture of retail and living, there would be more short-term leases, more leisure opportunities due to the higher population, more food halls and even community healthcare facilities. He cited Barnsley Council’s decision to work with partners to create a health and wellbeing hub in the Alhambra Shopping Centre as an example of how health managers will increasingly take services into towns.
He said:
“When it comes to long-term planning and thinking about these issues on a local level it’s important that a variety of partners are involved in these discussions and that is also a real strength of Harrogate, as a number of organisations are already open to having these conversations about how we can reimagine town centre usage.
“It’s not about drastically changing what is here but everyone working together with what we already have to bring clear economic and social benefits and secure our town centre for the next 30 years and beyond.”
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First day of Christmas fayre was Harrogate’s busiest for six months
The opening of this year’s Harrogate Christmas Fayre was the town’s busiest day for six months, Harrogate Business Improvement District said today.
New footfall data shows that on Friday, December 1 — the launch of the fayre — 126,522 people passed through the town centre.
The data, which is based on locations settings on mobile phones, also suggested the town centre has had a busier 2023 than 2022.
It showed 23,246,734 passed through Harrogate up to December 9 this year, compared to a total of 21,631,852 throughout 2022.
Harrogate BID is working with place monitoring platform HUQ to analyse data on the town’s footfall and dwell time over specified periods.
The BID will use the data, which covers 98% of the population, to develop strategies to encourage more people to visit the town centre. Town centre businesses voted in favour of continuing to pay a levy on their business rates this summer to fund the BID for another five years,

Santa was among the visitors to the fayre.
The data is believed to be more accurate than that used previously to measure footfall at Harrogate events because a person is only counted once if they re-enter the specified area.
Matthew Chapman, manager of the BID, said:
“We are very excited to get our teeth stuck into HUQ, which is used in many towns and cities around the UK.
“The system allows us as the BID, along with partners, to look at high street trends and results to evidence even more return on investment from the projects we deliver.
“Understanding where people come to Harrogate from, as well as how long they spend here,will allow us to promote our town more strategically at targeted periods throughout the year.”
Ed Horner, Harrogate BID’s new PR and communications officer, will analyse the HUQ figures to inform future projects, campaigns and events.
Density data statistics allow the BID to track the movement of people in the BID area and create a map showing the most frequently visited sites.
Green indicates less busy areas, while red highlights hotspots.
Cambridge Street, where the traders and stalls were located, was among the fayre hotspots.
The data also allows the BID to track where visitors are coming from and how long they stay in the town centre.
Unexpectedly, according to the BID, visitors have spent the most time in the town centre on Sundays in 2023 so far, with an average of 2 hours and 50 minutes.
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Yorkshire Soap Company wins Harrogate Christmas shop window contest
The Yorkshire Soap Company has won this year’s Harrogate Christmas Shop Window Competition.
The shop on James Street’s woodland-themed window took the medium shop category prize and then claimed the overall title at an awards ceremony at the Crown Hotel last night.
Sophie Likes on Beulah Street won the small shop category and Bettys on Parliament Street claimed the large shop title.
Jane Fletcher, manager of the Yorkshire Soap Company, said it was “an absolute thrill” to win the contest for a first time, especially as it was up against retail giants like Bettys.
She added:
“When people bring children to see the window and you see they are pointing and laughing at it then it is something magical.”
The annual awards, again organised by the Rotary Club of Harrogate and sponsored by Harrogate Business Improvement District, attracted about 30 entrants.
Clare Granger, the High Sheriff of North Yorkshire, presented the awards along with Mervyn Darby, president of the Rotary Club of Harrogate and Dan Siddle, chair of Harrogate BID.
Graham Saunders, who organised the judging on behalf of The Rotary Club, said:
“The judges could see the incredible effort those who entered the competition put into their displays, and I’m sure the public also appreciate the work done by business owners to help Harrogate looks its very best for the festive season.
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Matthew Chapman, the manager of Harrogate BID, said:
“Since it featured on the Channel 5 documentary ‘Harrogate: A Yorkshire Christmas’ the shop window competition has continued to thrive, and it’s the businesses who take part that we have to thank for its ongoing success.
“The town centre shops, cafes and hotels have been beautifully presented this year, with the competition giving an incentive for business to go all-out.
Harrogate Christmas Shop Window Competition Results
Overall Winner:
The Yorkshire Soap Company, James Street
Large Shop Winner:
Bettys Café Tea Rooms, Parliament Street
Highly Commended: Weetons Food Hall, West Park
Medium Shop
Winner:The Yorkshire Soap Company, James Street
Highly Commended: Helen James Flowers, Station Parade and Baroque Hair, Kings Road
Small Shop
Winner: Sophie Likes, Beulah Street
Highly Commended: Imagined Things Bookshop, Montpellier Parade andBacchus Wine Bar, Station Parade

Representatives from Sophie Likes collect award for winning the small shop category.

Representatives from Bettys with Clare Granger, Mervyn Darby and (right) Dan Siddle.

Helen James Flowers was highly commended.
No Christmas lights switch-on event in Harrogate this year
Harrogate’s Christmas lights will be switched on in three weeks’ time — but once again there won’t be an official event marking the occasion.
The event, which traditionally drew a crowd to the town centre to mark the start of the festive season, was halted due to covid.
It has not returned since and Harrogate Business Improvement District confirmed in a social media post the situation has not changed. It said:
“Harrogate BID are excited to announce that the Christmas lights will be switched on from Thursday 16th November in the town centre to kick start the festivities.
“As previous years, there will be a ‘soft’ switch on and no official event.”
The Stray Ferret asked Matthew Chapman, chief executive of the BID, why the big switch-on wasn’t happening this year.
Mr Chapman said:
“Whilst we totally understand and respect how popular the Harrogate Christmas lights switch-on used to be, taking feedback from our members on the return on investment it offered, it was decided to utilise our festive budget in more impactful ways as well as funding events throughout the year such as the Harrogate Celebration of Fashion, Harrogate Music Weekender and recent Britain in Bloom gold award-winning Floral Summer of Celebration.
“As with all projects at Harrogate BID, we are constantly reviewing and will do so again in 2024.”
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Harrogate wins gold at national Britain in Bloom awards
Harrogate Business Improvement District has won gold at the RHS Britain in Bloom awards.
The organisation, which aims to increase footfall in the town centre, was successful in the BIDs, town centres and city centres category.
It was recognised for its Harrogate Floral Summer of Celebration campaign, a fortnight-long initiative that celebrated the town’s international connections through a series of town centre floral designs.
The summer of celebration was in addition to Harrogate BID’s regular floral offering of almost 200 barrier baskets, shop doorway planters and hanging baskets.

One of the gold-winning displays.
Matthew Chapman, the manager of Harrogate, said:
“Three years ago this award was a huge aspiration of Harrogate BID and after winning gold in last year’s Yorkshire in Bloom awards and then being entered as an RHS Britain in Bloom finalist, we are absolutely thrilled to have been awarded a gold award.”
“This summer’s Harrogate Floral Summer of Celebration was the second year of the campaign and it was a huge success, increasing footfall, spend and first impressions with visitors and residents alike.”

Pictured receiving the award from left to right: Pam Grant (Harrogate in Bloom), Bethany Allen (Harrogate BID), Matthew Chapman (Harrogate BID), Kitti Johnson (Harrogate BID) and Nick Smith (Harrogate Flower Shows)
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