Social care at ‘tipping point’ as staff shortages deepen with 1,000 vacancies

Social care in North Yorkshire is facing an imminent staffing crisis health officials have warned after they revealed a worrying drop in the number of people coming forward for vacant jobs.

Richard Webb, director of health and adult services at North Yorkshire County Council, said the sector is facing “unrelenting” pressures and that it had reached “tipping point” over recent weeks with a 70 per cent drop in applications for 1,000 jobs currently vacant.

He said the NHS has also not escaped the staffing problems which existed before the pandemic but have only been exacerbated by the virus outbreak.

Mr Webb told a meeting of the North Yorkshire Local Resilience Forum today:

“We have seen a real tipping point over the last four to six weeks, particularly as the wider economy has reopened.

“What we are seeing is fierce competition between care services, hospitality, retail and other sectors for people to fill jobs.

“We have about 1,000 vacancies in social care across North Yorkshire – that’s not just us, that’s the 500 organisations that provide care in the county – and we have seen a 70 per cent drop in applications for those jobs in the last few weeks.

“In North Yorkshire, we are as well placed as anywhere to deal with some of these pressures, but they are pretty unrelenting and they are probably the most significant I have seen in a quarter of a century working in social care and the NHS.”

Nationally, social care looks after around 400,000 people in care and nursing homes – three times the number in NHS hospital beds.


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There are also around 640,000 people receiving care in their own homes.

Independent Care Group (ICG), a non-profit organisation which provides services in North Yorkshire and York, has raised concerns that as these numbers continue to rise, there may soon not be enough staff to care for the elderly and most vulnerable in society.

Mike Padgham, ICG chairman, said in a statement: 

“We are approaching a crisis point where there simply won’t be enough people to go out and provide care to people at home and to those living in care and nursing homes.

“Care providers are facing a daily battle to cover home calls and care home shifts and it can’t go on.”

Mr Padgham is also calling on the government for short-term help and to also accelerate its long-delayed plans to overhaul the social care sector which ministers have pledged to publish by the end of the year.

A specific tax to help find the extra billions needed in funding and directing more cash straight to care homes are all ideas which have previously been brought to table, but these have never come to fruition.

Speaking at today’s meeting, Mr Webb said the reforms would not be a quick fix to the problems the sector is facing and that the county council would continue stepping up its support for care providers.

He said: 

“I’m pleased that the government is looking at how it can reform social care, but that will take probably three to five years – it is not going to be an instant solution.

“That is why we have continued to put additional funding into social care while we have been giving so much other support to individual care providers.”

The county council is also urging people to consider careers in social care as part of its Make Care Matter campaign.

Nidderdale Greenway extension plans set to take step forward

Ambitious plans to extend the Nidderdale Greenway are set to take a significant step forward with the formation of a steering group to oversee the project.

The four-mile cycling and walking route from Harrogate to Ripley is one of the most popular of its kind in the region and is used by an estimated 200,000 people every year.

It opened in 2013, but even before then there has always been long-held hopes of extending the path by up to 23 miles through the Nidderdale Area of Outstanding Natural Beauty to Scar House Reservoir.

Now, council officials, campaigners and residents are set to come together to form a steering group which will oversee the next stages of the project, including route planning and further talks with landowners.

Campaigner Malcolm Margolis, who is spearheading the project, said:

“It is great news and a really significant step that the steering group is about to be formed – this will really take the project forward in a positive direction.

“We want to get the steering group formed as soon as possible and get working together in autumn.

“We hope to bring together representatives of local parish councils, as well as Harrogate and North Yorkshire councils, and other interested parties who share our vision of a sustainable route through Nidderdale which will be accessible by bike or foot for people of all ages.”

The Nidderdale Greenway is part of the Sustrans cycling and walking network which covers 16,500 miles across the UK.

Sustrans, a national charity which lobbies for and helps build infrastructure, produced a feasibility study for the Nidderdale Greenway extension plans before the pandemic struck.


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The preliminary works involved talks with more than 50 landowners along the proposed route which aims to follow disused railway lines or existing rights of way where possible.

Senior officials at North Yorkshire County Council will meet on Friday to agree to their involvement in the next stages of the project. 

They have signalled their strong support for the extension, although questions have been raised over an estimated costs figure of £6.6 million which a report described as “light”.

Cllr Don Mackenzie, executive member for access at the county council, also said: 

“Experience teaches me that it is very easy to be optimistic about costs when it comes to things like this, but when you get down to actually looking at the detailed designs, costs can often escalate very quickly.”

He added: 

“I was excited when the Nidderdale Greenway was first created and if we can extend it right along to Pateley Bridge, then so much the better. It would represent a major extension of our cycling network which is to be welcomed.”

Mr Margolis said he hoped the route would be “substantially built” within the next five years and be funded by government grants and fundraising.

However, he added it was “far too early” to be focusing on the costs of the project.

He said:

“We haven’t even finalised the route yet. Costs are obviously an extremely important factor, but not at this stage.

“The extension will be a big task and one that is more difficult than it should be – what it needs above all is political support.”

Council could compulsory purchase 90 acres of land for £60m Kex Gill road

North Yorkshire County Council is in discussions with landowners to purchase 90 acres of land earmarked for a major £60 million reroute of the A59 at Kex Gill.

A diversion is planned west of Blubberhouses on the A59 at Kex Gill, which has been blighted by a history of landslides and a recent “instability issue” which cost the council £1.4 million.

The council needs to acquire the land before it can begin construction on the scheme.

Council officials said negotiations were ongoing with landowners to reach an agreement on the price of the land, rather than acquire it by a compulsory purchase order.

The Stray Ferret asked the county council how much money has been set aside for the project.

Barrie Mason, assistant director for highway and transportation at the county council, said:

“The Compulsory Purchase Orders and the Side Roads Order recently published for the A59 Kex Gill are a routine part of the process of delivering the scheme.

“Where the CPO relates to land purchase, this is being carried out alongside negotiations with landowners aimed at reaching an agreed, rather than compulsory, purchase.

“We have estimated the likely cost of land purchase, but as negotiations are ongoing it would be inappropriate to disclose these figures now, as that could prejudice those negotiations. We will, of course, make this information public once negotiations are concluded.”

The council has outlined the 90 acres of land it intends to purchase in internal documents.


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Included in the scheme is land off the A59 at Blubberhouse Moor between North Moor Road and Hall Lane, land at Hall Farm and land to the east at Hall Beck. 

Agricultural land along the A59 up to Church Hill is also outlined in the scheme. Woodland east of Hall Lane and west of the River Washburn would also be acquired.

The existing road also passes through an area designated as Nidderdale Area of Outstanding Natural Beauty. Most of the land earmarked for purchase is woodland or agricultural land.

The authority said any compulsory purchase would be used as a last resort. But the project could be delayed by a further 15 months if an objection is lodged against a compulsory purchase order.

Such an objection would lead to a public inquiry.

Cllr Don Mackenzie, executive county councillor for access, told a full council meeting last month:

“The compulsory purchase and side roads orders have been published with a formal consultation period until the end of August.

“The project programme without a public inquiry indicates that construction could start this autumn. On the other hand, if a public inquiry is required, the start of works could be delayed by up to 15 months.”

‘Strong support’ for more Harrogate bus lanes

Harrogate councillors have signalled their strong support for ideas including more bus lanes and a smart ticketing system to boost use of public transport.

Members of Harrogate Borough Council’s overview and scrutiny commission will put the ideas to North Yorkshire County Council to support a multi-million pound bid for government cash, which could help pave the way for a greener transport.

The ideas, which also include more electric buses and more frequent services in rural areas, are part of a wider move to reduce car travel.

But after years of cuts to services and declining passenger numbers, there are questions over how willing motorists will be to make the switch to public transport.

Speaking at a meeting on Monday, Cllr Michael Harrison, the Conservative representative for Killinghall and Hampsthwaite, said: 

“All these ideas to make buses more attractive are clearly welcome but we must not kid ourselves that if people do not use them and they are just running empty tins of fresh air, then eventually they will fail.

“We need to be realistic about running empty buses because the funding will always run out if no-one is using them.”

£7m a year on bus passes

North Yorkshire County Council is the area’s public transport authority and subsidises around £1.5 million a year to keep services running.

It also spends about £7 million a year on bus passes for the elderly and disabled, as well as their carers.


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The county council is currently drawing up bidding proposals for the government’s new bus strategy, under which £3 billion is to be made available to make buses across the country cheaper and easier to use.

The bid is being prepared through a Bus Service Improvement Plan and so-called enhanced partnerships where the county council will agree to infrastructure improvements in return for better services from bus companies.

Cllr Phil Ireland, cabinet member for carbon reduction and sustainability at Harrogate Borough Council, said the proposals would play a key part in funding a greener future and highlighted the importance of collaboration between Harrogate’s two bus companies – Transdev and Connexions.

He said: 

“These two key pieces of work will unlock the potential of future funding via the national bus strategy, so it is vital that the county prepare these and that we feed in Harrogate Borough Council’s views.

“We have particularly discussed the integration of tickets and had a long debate about trying to resolve the impasse between Transdev and Connexions.

“I’m no miracle worker and I can’t guarantee we will be able to overcome that problem.

“But it is important that we do get this integration moving forward and get collaboration between bus providers in the district if we are going to persuade people to discard their cars and use public transport more frequently.”

Park and ride

Under the plans for smart ticketing, passengers would be able to use their tickets on different modes of transport and with different travel companies.

Councillors have also signalled their strong support for a Harrogate park and ride scheme, which county council officials are currently looking into. There are two potential sites for this – land near Pannal Golf Club and another site near Buttersyke Bar roundabout south of the village.

It comes as the county council is currently piloting its on-demand bus service, YorBus, which allows app users to book and track services on-demand in the Ripon, Bedale and Masham areas.

Since its launch in July, 726 journeys have been completed with an average customer rating of 4.9 out of 5.

Council to reject 42 requests for extra gritting despite warnings

More than 40 requests for extra gritting on North Yorkshire’s huge roads network are set to be rejected despite warnings over “dangerous” conditions and salt bins running empty.

North Yorkshire County Council, which spends about £7m every winter to treat more than half of the county’s 5,753 miles of roads, considers requests for routes to be added or given greater priority on an annual basis.

This year it has received 42 requests from residents, councillors and businesses, but none have been recommended for approval at a meeting on Friday.

These include 14 requests in the Harrogate district, 15 in Richmondshire, seven in Craven and six in Hambleton.

Councillor Don Mackenzie, executive member for access at the county council, said the authority already treated a large proportion of roads and that routes are rarely added due to the time and costs involved.

However, he added safety and efficiency were always priorities when deciding how to use resources.

He told the Local Democracy Reporting Service:

“An efficient winter gritting service is one of our top priorities.

“We are in a part of the country with some very remote and exposed roads, but we still have got to make sure people can go about their daily lives safely in bad weather conditions.

“We have not often made changes simply because we already treat a bigger proportion of our highways network in a routine winter than any other local authority.

“And of course, we do have to prioritise in order to keep the main roads and bus routes open in periods of bad weather.”

Motorways and trunk roads are the responsibility of Highways England, while the county council looks after all other routes.


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The county council is also responsible for treating pedestrian footpaths and aims to cover all busy shopping areas and main footpaths before 9am in severe weather.

Between October 1 and April 30, road gritters are on call 24 hours a day, while farmer contractors, duty managers and overnight patrols are all on standby when necessary.

Roads are treated with rock salt on a priority basis and where icy and snowy conditions are at their worst.

But some residents believe more roads should be added or given greater priority, with one resident describing Regent Road in Skipton as “dangerous” during bad weather conditions.

They said in a request:

“Regent residents wishing to travel to work are faced with a hazardous task. I would imagine some people will be genuinely fearful for their safety.”

Another resident said salt bins in Harrogate are often running empty, while another claimed cars were abandoned on Kent Road in the town last year due to a lack of gritting.

Councillor Mackenzie added:

“We will always look very carefully at requests, especially if there are concerns about safety on busy routes or travel to school.

“But generally speaking, officers will recommend rejection of a request if there are perfectly good alternative routes for a person to get from A to B safely under the current gritting routes.”

A59 Kex Gill ‘instability issue’ cost council £1.4 million

An instability problem on the A59 at Kex Gill has cost North Yorkshire County Council £1.42 million, according to a report published by the authority.

Multiple incidents including landslides over the last 10 years has seen authority officials intervene to fix the road.

According to recently published county council documents, the cost to taxpayers for the road has been “increasing over the last ten-year period”.

But an instability issue in May 2018 caused road closures for several months, which council officials say led to a “complex repair scheme” being carried out.

Barrie Mason, assistant director highways and transportation at the authority, said:

“The £1.42 million cost and the ‘latest instability issue’ relates to the complex repair scheme that we implemented in 2018 when we closed the road on 30 May that year, after movement was detected in the carriageway.

“We had to carry out a two-phase repair involving rock anchors, which saw the road closed until 8 July 2018 and then operate under temporary signals until the end of March 2019 followed by a week-long closure in May 2019 for the final surfacing to be completed.”

Meanwhile, between October 2000 and May 2019, five landslides were recorded at the site and the retaining wall failed four times.

In January 2016, the road was closed for eight weeks and traffic diverted through Ilkley and Otley after heavy rain caused a landslide.


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The report, which was published to support the council’s compulsory purchase orders for land at Kex Gill as part of a £60 million diversion project, said:

“There is a long history of landslips on the land above the A59 at Kex Gill. These landslips deposit material onto the road leading to closures of the A59. 

“The financial cost of intervention for the authority and the disruption to users of the route has been increasing over the last ten-year period and the risks of earthwork failures have slowly been shifting from a slope stabilisation risk to a global stability risk of the carriageway itself.”

It comes as the county council is pressing ahead with a £60 million project to create a diversion west of Blubberhouses at Kex Gill.

The project would take a year to complete and could start in autumn this year.

Authority officials are currently in the process of procuring a contractor to start work on the project.

However, this could be delayed by 15 months if a public inquiry is called.

Such as hearing could be held if an objection is lodged to the council’s compulsory purchase orders

Cllr Don Mackenzie, executive county councillor for access, told a full council meeting last month:

“The compulsory purchase and side roads orders have been published with a formal consultation period until the end of August.

“The project programme without a public inquiry indicates that construction could start this autumn. On the other hand, if a public inquiry is required, the start of works could be delayed by up to 15 months.”

Transport leader expects Harrogate’s Beech Grove road closure to be made permanent

A public consultation on the controversial Beech Grove Low Traffic Neighbourhood scheme in Harrogate closes on Saturday.

The sudden decision to close the road to through traffic in February provoked anger, with some cars cutting across the Stray to avoid the newly-installed bollards.

North Yorkshire County Council initially said the move would be reviewed after six months but later extended the trial to 18 months until August 2022. But the consultation ends this weekend.

Don Mackenzie, the executive member for access at North Yorkshire County Council, told the Stray Ferret the intervention had successfully freed up road space for cyclists and pedestrians and there was a good chance of it becoming permanent.

Beech Grove will link up with the upcoming Otley Road cycle route, work on which is due to begin on September 6.

Cllr Mackenzie said:

“Its been successful. There’s been views in both directions but most residents have accepted it as a positive.

“I see it continuing after 18 months. It’s a part of town where we are making changes to sustainable travel. I can see the Low Traffic Neighbourhood remaining in place formally.”


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Kevin Douglas, of Harrogate District Cycle Action, said early teething problems, such as motorists driving on the Stray, had been overcome and the scheme was now working well.

He told the Stray Ferret:

“We think it’s been a good thing. It’s working well.

“The problem is they haven’t done the Otley Road cycle route yet.

“We need to keep the Low Traffic Neighbourhood. It’s a key link into town.

“There’s been a noticeable number of cyclists and pedestrians using it. That’s a good reason to keep it and it will only improve.”

‘Just pushes traffic elsewhere’

The Conservative government has set aside funding for active travel schemes that aim to reduce car usage. Over the past couple of years, many other Low Traffic Neighbourhood have cropped up across the country.

Harrogate resident Anna McIntee, co-founder of the group Harrogate Residents Association, launched a petition calling on North Yorkshire County Council to scrap the scheme. It has over 400 signatures.

She told the Stray Ferret she believed all the scheme had achieved was to push traffic elsewhere in the town.

She said:

“The general feedback from speaking to residents is that access is a lot harder for them, especially the elderly who rely on their vehicles but also delivery vehicles and emergency services.

“The traffic has been pushed onto Victoria Road which is narrower and double parked, which is dangerous, as well as the surrounding roads, two of which have schools. This is causing more standing traffic and congestion leading to an increase CO2 emissions.

“There is no denying Harrogate is congested and we all need to work together to reduce our carbon emissions by easing congestion but blocking off random roads isn’t necessarily the solution.”

If you have a view about the Beech Grove and would like to contribute to the consultation, email North Yorkshire County Council here: area6.boroughbridge@northyorks.gov.uk

Knaresborough Christmas Market set to go ahead after land dispute settled

The organisers of Knaresborough Christmas Market are now confident that the event will go ahead this year after a land ownership dispute was resolved.

Harrogate Borough Council had given the organisers’ event management plan the stamp of approval in previous years. But it had not done so this year.

Event management plans set out details of events and are key documents for emergency services and insurers.

Hazel Haas, one of the organisers, told the Stray Ferret previously that without third party approval, the insurance premiums would go up and that would in turn put the event at risk.

So when North Yorkshire County Council officers said this morning that they would step up and ratify the plan it came as a major relief to Mr Haas. She said:

“I have a meeting tonight with the Knaresborough Christmas Market committee where we will discuss this. It has been a bit of a rollercoaster.

“We have now resolved the issued over the ownership of the land.

“Obviously it is all subject to approval, but we can now kickstart the event and start to get some stalls booked in for later this year.

“This is also good news for all of the events Knaresborough has booked in for the festive calendar as well.”


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The Knaresborough market is due to be held on the first weekend of December in its usual location of Market Place.

Karl Battersby, corporate director for business and environmental services at North Yorkshire County Council, said:

“Working jointly with colleagues at Harrogate Borough Council, both organisations have been able to offer guidance to the organiser on how to host an event successfully, and we are pleased that planning for the Knaresborough Christmas market is able to move forward.”

More bus lanes needed to boost Harrogate public transport, says council

More bus lanes and a smart ticketing system are some of the suggestions being put forward by Harrogate Borough Council to boost use of public transport.

The council’s overview and scrutiny commission will meet on Monday to discuss the ideas, which also include more frequent services in rural areas and more electric buses as part of a bid to reduce car travel.

The ideas will form part of a multi-million pound bid for government cash, which is being prepared by North Yorkshire County Council – the area’s public transport authority.

Cllr Don Mackenzie, executive member for access at the county council, said he believes bus services in Harrogate are among “the best in the country” but he added there was still room for improvement.

He said: 

“Where we face challenges is in our rural areas where passenger numbers have not been sufficient enough to allow bus operators to run a commercially-viable service. That is why the county council has had to step in.

“Currently, we subsidise bus services to the tune of £1.5 million a year and we are committed to keeping that figure in place for years to come.

“We also provide 127,000 bus passes to the elderly and disabled, as well as their carers, and that costs us around £7 million a year.

“But with inflation the £1.5 million buys less and less each year so we are looking at other options.

“I welcome the fact that this issue has gone to the overview and scrutiny commission – I would like to hear their views.”


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Under the government’s new bus strategy, £3 billion is to be made available to make buses across the country cheaper and easier to use.

It is hoped these targets will be met through so-called enhanced partnerships, where councils agree to infrastructure improvements in return for better services from bus companies.

The county council agreed to this in June and is now drawing up proposals through a Bus Service Improvement Plan which will be published by the end of October.

Smart ticketing

In a report to Monday’s meeting, David Stannard, strategic transport planner at Harrogate Borough Council, said the authority would like to see the introduction of a smart ticketing system where passes can be used on different modes of transport.

He said: 

“Simple and easy fare systems should be encouraged across operators and integration with other transport modes needs to be considered.

“In the Harrogate district context, this could include linking bus travel with the existing car club and rail services as well as active mode provision.”

Another suggestion was more bus lanes, which Mr Stannard said would “improve journey times and reliability – making buses more attractive than the private car”.

There is also strong support for a Harrogate park and ride scheme, which county council officials are currently looking into. There are two potential sites for this: land near Pannal Golf Club and another site near Buttersyke Bar roundabout south of the village.

£20 million bid

It comes as the county council has submitted an expression of interest bid to the government to make all of Harrogate Bus Company’s fleet zero-emissions.

If successful, the £20 million bid will fund 39 new buses and other infrastructure works.

The county council is also currently piloting its on-demand bus service, YorBus, which allows app users to book and track services on-demand in the Ripon, Bedale and Masham areas.

Since its launch in July, 726 journeys have been completed with an average customer rating of 4.9 out of 5.

Cllr Mackenzie said:

“We are delighted with the success of YorBus in the short time it has been running – the statistics speak for themselves. It has been very well-received and enhances our existing public transport network.”

Skipton Road bridge replacement could lead to long-term Harrogate travel delays

North Yorkshire County Council is planning to replace a busy road and foot bridge on Skipton Road in Harrogate.

The plans for Oakbeck bridge, near the Ripon Road and Skipton Road roundabout, are still subject to planning approval.

But if the council approves its plans then work could start as soon as October and cause significant travel disruption, with overnight road closures and temporary traffic lights possible.


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The road is heavily used by traffic, especially by people visiting Aldi, B&Q and Pets at Home on the Oak Beck retail park.

It is unclear at this stage how much the works will cost or how long they will take. However, a county council post on a roadworks website has the works listed until June 30, 2022.

The county council is currently carrying out a consultation with local representatives and experts.

John Smith, the council’s bridges and design services manager, said:

“We are planning to carry out essential maintenance at Oakbeck Bridge, Skipton Road.

“Subject to a planning decision, which is expected in September, work on the project could start in October.

“Statutory consultees are invited to comment as a normal part of the planning process.

“The bridge requires essential maintenance and the footbridge is in a poor condition and will be removed and replaced with footpaths over the bridge.”