Bettys and Taylors win Queen’s Award for Enterprise

Bettys and Taylors have won the Queen’s Award for Enterprise for Sustainable Development.

The business, based in Harrogate, is best known for its Yorkshire Tea and Bettys tearooms has a global tea and coffee supply chain which works in partnership with more than one million farmers and workers in 22 countries.

The award recognised the company’s work to integrate sustainability and collaboration with suppliers, partners, and the wider industry, to address social and environmental challenges within the industry.

Amongst these were projects in developing countries to install clean water systems; support tree planting partnerships; improve living and working conditions of workers, and to provide training to women in business management, entrepreneurial, literacy and financial skills.

Three children, Kenya, planting trees

Planting trees in Kenya Credit: Bettys and Taylors

Keith Writer, Supply Director at Taylors, said:

“Over the last five years, we’ve relentlessly focused on securing quality tea and coffee in partnership with our suppliers on the social and environmental issues they face, alongside addressing the systemic challenges across the tea and coffee supply chain through industry initiatives.

“We acknowledge there is always more to do, however we are honoured to be recognised for our ongoing efforts.”

The Queen’s Awards are presented in four categories and are decided each year by the Queen on the advice of the Prime Minister and her panel of judges. The winners are announced on the Queen’s birthday, and are valid for five years.

B&T also received a Queen’s Award in 2001, 2007, and 2017 for its commitment to sustainability.


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Harrogate bakery expands with £250k project

Bakery site Bakeri Baltzersen has begun a £250k expansion project.

The site, in Kettlesing, supplies the company’s sister brands in Harrogate town centre, as well as other, wholesale partners.

The project will involve knocking through to a unit at Springfield Business Park, which will then create triple the floorspace of the bakery.

It will be part-financed by a £20,000 grant from the Product and Process Innovation Fund, a European funding programme. Harrogate Borough Council has also provided a grant of £27,390.

Along with it, more jobs will be created, with a particular demand for trainee bakers, packers and drivers.

Paul Rawlinson, co-director of Baltzersen’s and Bakeri Baltzersen, said:

“We are proud to be a part of the Harrogate community. We want to grow our range of products to offer a wider selection, work with more wholesale partners across Yorkshire as we fly the flag for our town, and create new jobs, training and career opportunities for local people.”

The work is expected to be completed in June.


Harrogate woman semi-finalist of Florist of the Year

Helen Pannitt, owner of Helen James Flowers

Helen Pannitt, owner of Helen James Flowers

A Harrogate florist is celebrating making it to the semi-final of the Florist of the Year competition run by Interflora.

Helen Pannitt, who owns and runs Helen James Flowers in Harrogate, has been a florist for 37 years. She has previously won a gold medal at the RHS Chelsea Flower Show.

For the competition, she created a hand-tied bouquet, under the theme ‘Inspired by Nature.’

The winner will go on to represent Great Britain and Ireland at the Interflora World Cup in September 2023.

Helen Pannitt, owner of Helen James Flowers, said:

“I simply love competitive floristry and with the curtailment of competitions over the last couple of years due to COVID, it’s great to have something to get the competitive juices flowing again.”

The finals will see participants creating floral designs on the theme of ‘growing together,’ with a final unknown topic that will be revealed on the day.

The winner of the competition will be announced on Sunday 24 April.


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Harrogate HR professional appointed at Switalskis

Switalskis, a group of three specialist law firms, has appointed Julie Guest as its head of people.

Julie Guest gained experience as a HR professional at CNG  She has also worked in positions with Morrisons, Pinsent Masons and William Hill.

The recruitment is a part of the group’s growth strategy, which has already seen an expansion with the investment of firms Atherton Godfrey and Pryers Solicitors.

Ms Guest said:

“It’s great to join a firm with such a strong focus on its people, culture and values.

“My role will involve further integration of people and systems following the acquisition of Atherton Godfrey and Pryers. I aim to enhance Switalskis’ already strong talent development and create an environment and culture in which everyone is able to flourish.”

John Durkan, managing director of Switalskis group, said:

“Julie brings a wide range of valuable experience to this role along with a proven HR leadership track record.

“She has been responsible for a number of successful change and development programmes within professional services businesses, and I’m delighted she has joined us as our first head of people.”

Julie has 28 years’ HR experience and will take on developing Switalskis’ talent, leadership and inclusion strategies.


Harrogate business leaders encouraged to sleep rough for charity

Business leaders in Harrogate will be joining a ‘sleepout’ challenge to help raise money for charity.

CEO Sleepout UK has organised the event, which will see business execs, directors and CEOs from across North Yorkshire sleeping out to raise money for local charities.

The event will take place on May 19th at Harrogate RUFC.

It is expected that around 40 businesses will participate in this years event.

Ison Harrison Solicitors, Cairns Hotel Group and Harrogate Borough Council are just among a few who will take part.

In previous years, the sleepout raised over £23,000.

Harrogate CEO sleepout

Harrogate CEO sleepout at the RUFC launch

This year, the funds raised from the sleepout will be sent to YMCA Ripon, Harrogate RUFC community projects, Trussell Trust Harrogate, Walking With The Wounded and CEO Sleepout with 10% of all funds raised going to the DEC Ukraine appeal.

Bianca Robinson, chief executive of CEO Sleepout, said:

“Harrogate isn’t particularly associated with rough sleepers, but this doesn’t mean that homelessness doesn’t exist. We see people sleeping in cars with their children, on friends’ sofas, or worse; risking exploitation in exchange for a roof over their heads.

“The event is a chance for local people to learn about hidden homelessness in the area and what’s been done to help those at risk.”

CEO Sleepout UK was started in 2013 by Andy Preston, now the mayor of Middlesbrough, and has raised over £2.7m to combat homelessness and poverty.


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Chocolate project seeks new business links to build on students’ growth

Chocolate may be associated with Easter for many people, but for one Harrogate social enterprise it’s a year-round obsession. 

Harrogate Chocolate Factory has been making its own chocolate “from bean to bar” for the last three years. 

With new equipment being brought in, it will significantly increase its manufacturing capacity over the coming weeks. More bars will soon be available from its website and from local stockists including Crimple and Artizan.

CEO Hadyn Moorby-Davies said the way the project has developed has been rewarding: 

“You have got to have some optimism to start projects like this, but it’s really satisfying seeing it now.” 

After a delay thanks to covid, last summer Harrogate Chocolate Factory Cafe opened next to the Odeon cinema on East Parade. The last year has proven to be a successful one and now Harrogate Skills 4 Living Centre (HS4LC), the organisation behind the project, is looking to build on its growth by engaging with the business community.

The chocolate factory and café are staffed by people with learning difficulties. They were set up to provide a stepping stone to employment, providing real-world experience in a familiar and supported environment. 

From there, students go on to placements with local companies, ranging from small businesses to large corporations. Among the list of places to have taken students so far are Labcorp, Rudding Park, the Army Foundation College and Ilk Homes at Flaxby. 

Students and staff at Harrogate Chocolate Factory Cafe

Angie Russell, who runs several local businesses including Skye Blue Cleaners and Harrogate changeovers, has also taken on two students from HS4L. She said: 

“We advertised for somebody to work in the laundry. Paul [from HS4L] said he had someone who might be interested.  

“My initial reaction was ‘no, we can’t’. My perception was there would be to many problems with stairs and so on. He said, ‘can we come and have a chat?’.” 

With some of her fears allayed, Angie took on a student for a couple of hours a week doing administrative tasks such as sending out letters. Now, she is working in the laundry, and Angie has taken on another student to join her housekeeping team. 

The result has been a complete turnaround in Angie’s attitude to the programme, so much so that she’s now working with HS4LC to increase its engagement with the business community and provide more opportunities for students – and for businesses themselves. 

“Having someone who comes in who doesn’t care if you have a Gucci handbag or who said what about who – it changes the atmosphere. 

“The employers we work with have a genuine interest in the students. People get to realise there are far more benefits to employing that diverse workforce: it can just brighten up a room.” 


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The training the students are receiving at the Harrogate Chocolate Factory and Café could be perfect for Harrogate hospitality businesses, which have reported significant problems recruiting since the covid pandemic began. 

While many business owners are nervous about the practicalities of taking on an employee with learning difficulties, often, they are more risk-averse than is necessary.  

Students are given a job coach who comes to work with them to begin with. That direct support remains in place for as long as is needed, whether it is a few months or throughout their employment.  

However, in many cases, once they get to know the role, the students are confident to be left alone with their coach checking on them and their employer from time to time. 

The chocolate factory itself has proven that students can adapt to, or even enjoy, some of the most mundane tasks. 

Hadyn added: 

“It’s really that routine with steps that is great for people with autism. We’ve got quite a few students who really love that routine.  

“Often, the boring jobs that nobody wants to do, they like it because they can focus on it. That was quite satisfying to realise that initial idea worked.” 

Now, as part of their plans for expansion, staff at HS4LC have launched Engage 22. The project is designed to put the interests and aspirations of students at the heart of the services on offer, from the training they receive to the social activities they can attend. 

The charity’s home on North Park Road has been offering classes for many years, but the calendar of events is still expanding. Gym memberships, swimming sessions and cinema trips are all adding to the variety of art, craft, music, dance and drama lessons. 

Angie said: 

“They really aspire to working. They can see their friends and peers doing similar stuff and living independently.” 

Hadyn added: 

“Our purpose is to overcome inequality and help people do what they want to with their lives.” 

Harrogate bookshop Imagined Things set to move

An independent Harrogate bookshop is set to move this year in an effort to improve business.

Imagined Things, in Westminster Arcade, will move to new premises on Montpellier Parade.

Georgia Eckert, owner of the business, said she felt it was time for a change.

Ms Eckert said the new premises will be more visible, have more storage space and also be more accessible for disabled customers.

She said:

“I’m hoping that it will mean that a lot more people will find us.

“It is quite a popular area.”

The current store on Westminster Arcade.

The current store in Westminster Arcade.

The Montpellier outlet has a better layout, Ms Eckert added, and will be easier for customers to find.

She said:

“We are quite tucked away at the moment.

“We often have to explain to people how to find us.”

Ms Eckert hopes the move will also allow her to give staff more hours in an effort to grow the business.


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The bookshop has been in Westminster Arcade for five years and has acquired a loyal customer base.

Ms Eckert and her three members of staff are set to pick up the keys this month and are aiming to open the new store in June.

A crowdfunding campaign has also been set up to help fund the move, which has so far reached £3,000 of its £30,000 target.

Mrs Eckert said she was grateful for all the people that have helped and has offered rewards, such as merchandise bundles, in return.

Artizan café in Harrogate expands to second floor

Artizan café, which opened on Cambridge Road late last year, is set to expand to an upper floor.

The floor was initially used for offices and storage space. Due to increased demand, it will now be opened up to the public as an extended café area.

Artizan International was founded by Suzie Hart MBE in 2013.

Ms. Hart will be behind the design of the second floor, which will include the same tiles, mosaics and artisan textures on the ground floor.

The café was introduced to help people with disabilities learn hospitality skills and get into the job market.

Anna Maria Wilson, part-time manager at Artizan café, said:

“It was always in the plan. We are definitely doing it sooner than was anticipated because there was that increased demand.

“We have been so busy, that we needed the extra space. It is beautiful up there, and we aim for it to be more of a tranquil and relaxed area for people to enjoy.”

Although the official date is not yet known, the second floor should be open in a couple of weeks for customers to enjoy.


Specsavers Harrogate to join CUES scheme

Specsavers, vision test

Specsavers Harrogate is joining the Covid-19 Urgent Eye Service (CUES) scheme

Specsavers Harrogate has announced that it will be joining the NHS Covid-19 Urgent Eye Service programme.

Those with urgent eye health issues can visit the store for treatment under the CUES scheme.

The service was launched to reduce pressure on the NHS during the coronavirus pandemic.

Patients with urgent eye issues and in need of treatment will now be able to visit Specsavers Harrogate to have vision checks, which will be covered free-of-charge by the NHS.

Robert May, optometrist director at Specsavers Harrogate, said:

“The Cues scheme has been set up as we have the expertise and equipment in-store to deal with a range of eye-related emergencies.

“We’re seeing around one hundred customers every week through the scheme, which is definitely taking the pressure off the NHS’ services and waiting times.”

You can find out more about the CUES scheme here.


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Lender invests £3m in new Harrogate flats

Marketplace lender Assetz Capital has invested £3m into the development of new flats in Harrogate town centre.

Harrogate-based Tate Estates planned to build 12 two-bedroom apartments at 108 Station Parade by last year.

A graphic of the development

The development will be situated on 108 Station Parade in Harrogate central

However, the scheme encountered problems due to covid. Lockdowns and construction material shortage disrupted the building schedule.

Ciaran McGivern, relationship director for Assetz based in the north-east, acts as a retained advisor for Tate Estates.

He said:

“I’m delighted to be helping a high-quality client in Tate Estates with their development in Harrogate.

“We hope to continue the excellent working relationship we have established, and this is the first of many successful deals we can fund.”

Rhys Davies, group finance director of Tate Estates, said:

“It was fantastic to get this investment from Assetz on what will be the first in a series of platform development deals.”

It is now hoped the block of flats will be completed in the second quarter of this year.


Harrogate district entrepreneurs boosted by start-up competition

Karen Allen, Kidzplay Play Box

StriveLive, an initiative which helps start-ups, has run a competition to help grassroots entrepreneurs in the Harrogate district launch their business

The StriveLive Harrogate project was funded by Harrogate Borough Council and commissioned by the York and North Yorkshire Growth Hub.

Fourteen local entrepreneurs received help from StriveLive through a series of workshops, advice sessions and challenges over seven weeks.

The candidates then competed to impress business experts for the chance to win £2,500.

Business experts from the National Grid, Buying Hobbycraft, Harrogate Borough Council and YNY Growth Hub were included on the panel.

They awarded prizes to participants in five categories.

Karen Allen from Kidzplay Play Box picked up two awards. She won ‘most customer orientated’ and ‘best business concept’.

Hanna Dilley, founder of Benji’s Bites toddler food, won ‘best marketing,’ with Oliver Brown’s business, Wrapd Studios, winning ‘best branding’.

Ms Allen said:

“Strive popped up on my social media at a point when I was searching for support with the business.

“The company gave me the confidence to move forward, the understanding to face the challenges, and the connections within the local area to continue the support after the course finished.”

Clare Parish, from Four Legs Pet Care, and Graham Dodds, from GMD Home Improvements, both received Strive start-up awards.


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Government rejects expansion of Follifoot business park

The government has rejected an appeal for a business park in Follifoot to expand onto green belt land.

Harrogate Borough Council initially rejected a bid to build two new buildings at Follifoot Ridge Business Park, which would have created space for five commercial units.

The development would have taken place on a small strip of land alongside existing units (pictured above), which were previously allowed because they were classed as farm conversions.

The site owners said the new units would help to meet demand from businesses for more space. Following the council’s refusal, Uffa Kirkby appealed to the government’s Planning Inspectorate.

But Robert Walker, the planning inspector who oversaw the appeal, said the harm to the green belt was not outweighed by the economic benefits of the scheme.

In his decision notice, Mr Walker said:

“Based on the evidence before me and for the reasons outlined above, I cannot be satisfied that the overall benefits clearly outweigh the substantial weight given to the harm to the green belt by reason of inappropriateness.

“I have come to this conclusion having regard to the importance that the government places on making efficient use of land and building a strong, competitive economy.”


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In June last year, the council’s planning committee said the proposal was “inappropriate” and harmful to the green belt.

However, ahead of the appeal, the developer argued that the scheme was not inappropriate and disagreed with the authority’s conclusion.

How the business park would look with the commercial units built on the green belt land.

How the business park would look with the commercial units built on the green belt land.

The business park’s planning agent, ID Planning, said in a statement of case:

“The appellant disagrees with the reason for refusal based on the development being inappropriate as the site is not brownfield land.

“The appellant considers that the site is brownfield land but notwithstanding this considers the development comprises limited infilling.”

It added that the scheme had economic benefits and would not have an “impact on the openness of the green belt”.

“The development provides clear economic benefits set out in full in the planning statement and supported and acknowledged by the local planning authority which further support the appellants case for planning permission to be granted.”

APS partners with Harrogate College on electric car charging course

APS, which runs a national electric vehicle charger repair and maintenance service in Harrogate, has partnered with Harrogate College to set up a training and recruitment programme.

Harrogate College will be introducing the new course to help the borough transition to electric cars.

Principal Danny Wild of Harrogate College said:

“We are determined to support emerging green technologies and have been working closely with local firms so we can provide the appropriately skilled, work-ready students they need.

“The electric vehicle sector is a rapidly growing one that represents a fantastic opportunity for both our students and local businesses.”

Despite having more electric vehicles than any other district in North Yorkshire, the Stray Ferret recently reported how Harrogate is one of the ‘worst prepared areas in the UK’ for transitioning to electric vehicles.

It was estimated that the borough had just one charging point for every 134 electric or hybrid cars.

However, APS Business Development Manager, John Dyson, defended the situation.

He said:

“It is ironic that Harrogate has been criticised so strongly for a lack of action over installing electric vehicle chargers when there actually is so much going on behind the scenes.

“Recent announcements by Transdev, that all Harrogate buses are to be electrified, and Harrogate Borough Council, which is to install 34 charge points in local car parks, gives a taste of just what is on its way.”

The level 3 award in the Installation and Commissioning of Electric Vehicle Charging Equipment will start in September at Harrogate College.


Linley & Simpson fundraise for children’s hospice

In training (from left) Callum Collbeck, Pawel Ziemak, Freddie Purdy, Adam Hughes and Josh Boocock.

In training (from left) Callum Collbeck, Pawel Ziemak, Freddie Purdy, Adam Hughes and Josh Boocock

Linley & Simpson will start a year of fund-raising challenges in support of Martin’s House Children’s Hospice.

The estate agent, which has branches in Ripon and Wetherby, is marking its 25th anniversary by aiming to raise £25,000 for Martin House, based at Boston Spa.

The team has previously managed to raise £100,000 in support of the charity.

As part of the fundraise, they will abseil 50ft down the Cow and Calf rocks at Ilkley Moor. The following week, 40 colleagues will also face a 12k course of mud, ice and obstacles.

Emily Wilkinson, Wetherby Branch Manager at Linley & Simpson, said:

“The work of Martin House has touched the lives of our people in many ways, and we are pleased to be able to ‘give back’ through this initial set of events as well as a host of others that are in the pipeline.”

The challenge begins on June 16, with more information available on the website. 


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Covid grant funds new ‘hosts’ to welcome Harrogate visitors

The Harrogate BID has recruited two more ‘hosts’ to make the town more welcoming.

Abigail Smith and Rebecca Evans will join two other hosts already in operation.

Harrogate Bid Manager, Matthew Chapman said:

“It is great to welcome Abigail and Rebecca to the Harrogate BID team, as we continue with our goal of making Harrogate even more welcoming.

“The pair are wearing specially made outfits of Yorkshire tweed featuring the Harrogate BID logo so people will know who they are representing.”

The two extra posts have been funded by the government’s Additional Restrictions Grant (ARG)  via the Harrogate Borough Council. The scheme was brought in during the COVID-19 pandemic to aid local businesses.


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There are four Harrogate Hosts in total with two in the town centre on most weekends up to Christmas.

They BID says they will also act as an additional pair of eyes and ears, alerting authorities to any antisocial behaviour or issues that show Harrogate in a poor light.

Matthew added:

“I went around the town with them, and saw the way they delighted the queue outside Bettys, and how they interacted with children, families and couples, bringing entertainment, enjoyment and a smile to people’s faces.”