Harrogate Spring Water blames pandemic as profits fall sharply

Harrogate Spring Water has reported a sharp fall in profits, blaming a decline in bottled drinking water in hotels, restaurants and on aircraft due to covid.

The company, which was bought by French multinational Danone in June last year, has published its latest annual financial report, which covers the nine months to December 31 2020.

Sales revenue decreased from £26.2m in the 12-month period ending March 31 2020 to £10.4m in the nine-month period ending December 31 2020.

Profit declined over the same period from £8.3m to £1.9m. After tax, the company made a £1.8m loss.

The number of staff fell from 83 to 80.

The report also lists current risks to profitability that includes the impact of Brexit which it says has resulted in “greater economic uncertainty”.


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Harrogate Spring Water marketing manager Nicky Cain told the Stray Ferret she expected to see improved results for 2021.

“We were one of the most hardest hit by the pandemic and people no longer being on the move.
“We are now seeing encouraging bounce-back with trade over the summer now back to pre-pandemic levels.
“During this massively challenging period, we’ve continued to support those sectors hardest hit. We have worked with the hospitality industry through supporting the Drinks Trust, and have supported the arts sector through our activation with The Royal Albert Hall and running our limited edition label competition.
“It’s also important to recognise that throughout this tough period we have continued to ringfence our guaranteed donation through our ethical water brand Thirsty Planet, to the charity Pump Aid, who have continued to deliver clean water projects in sub-Saharan Africa.”

Parent company Danone also experienced a fall in revenue and profits, which it blamed on the pandemic, in 2020.

The company, which also owns Actimel, Alpro and Evian, saw revenue fall from £25.3bn in 2019 to £23.6bn.

The Pinewoods expansion

Meanwhile, Harrogate Spring Water is preparing to submit a new planning application to expand its bottling plant in the Pinewoods.

The company was granted outline planning permission to expand to the west of its existing site in 2016, which meant the principle of development had been established but the details had not been agreed.

The reserved matters application provoked a major backlash due to the loss of trees at Rotary Wood. In January this year, councillors on the planning committee voted overwhelmingly to reject it— against the wishes of council officers who had recommended approval.

The company said in July it was working on a completely new application and the 2016 application would be disregarded.

It has pledged to consult with the community before pursuing a formal planning application to the council.

Defibrillator saves man’s life in Starbeck

A Harrogate nurse has spoken about how a defibrillator saved a man’s life at a 50th birthday party in Starbeck on Saturday.

Andy Dennis, who works in the intensive care unit at Harrogate District Hospital, was among guests at Harrogate Railway Sports and Social Club.

Mr Dennis was talking to hospital colleagues when he noticed the DJ, Dave Bielby, slumped motionless in his chair.

He went over and could not detect a pulse so he called for help and began administering chest compressions to restart his heart. He said:

Fortunately the club had a defibrillator on site and Mr Dennis, aided by players and other nurses, gave four electric shocks in between further chest compressions. He said:

“After the fourth shock, he started to move and vomited. Then the paramedics arrived and I handed over control to them.”

Mr Dennis said the defibrillator almost certainly saved Mr Bielby’s life because the time it would have taken to get one of two others in Starbeck — at the Prince of Wales pub and the Lloyds Pharmacy — would have cost valuable time.

“It made all the difference. The more these things are available to everyone and people have training in them the better. They really are easy to use.

“It would be great if we could use this tragic but well-ending story to get word out and encourage more people to get trained in using defibrillators.”


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Harrogate Railway Athletic FC is now encouraging everyone to sign a petition calling for defibrillators to be installed at all sports grounds.

Peter Scott, a volunteer for Harrogate Community First Responders, which works with Yorkshire Ambulance Service to provide emergency treatment, said every minute lost treating someone when their heart stops reduces their chances of survival by 10%.

He said defibrillators cost between £1,000 and £2,000 and more should be installed around the Harrogate district.

He added:

“It’s important people know how easy it is to use defibrillators.

“If you can take the fear out of using them it will save more lives.”

Mr Bielby posted his gratitude to those who helped on the Harrogate Railway Facebook page. He said:

“I died and was brought back to life. Can’t thank the guys enough. Currently in hospital. The road to recovery starts now.”

Mr Dennis is fundraising to raise £200,000 for the medical charity Medecins Sans Frontieres. You can support his efforts here.

New restaurant and bar planned on Harrogate’s King’s Road

Plans have been submitted to open a restaurant and bar, three apartments and retail space on Harrogate’s King’s Road.

GMI Developments, which is based in Leeds, has lodged the proposals for Ocean House and the former Ramus retail unit on Kings Road.

The developer said the disused properties offered 7,300 square foot of space to be redeveloped into a mixed-use lifestyle and residential development.

The proposal will see a restaurant and bar, called Frog, open. It would be managed by Roger Moxham, one of the founding owners of the Cold Bath Brewing company.

The new restaurant, which will be based in Ocean House and create up to 20 new jobs, comprises a 70-seat internal restaurant and bar with external pavement and courtyard seating.

Mr Moxham said:

“We will serve a diverse array of global meals rooted in Asia and the Americas which we intend to rotate throughout the year. 

“The menu will be underpinned by a weekend brunch offer all supported by a full range of hand crafted cocktails and beers and an interesting selection of soft drinks, teas and coffees.”

The Ocean House and former Ramus unit have stood empty since January last year.


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The proposals include creating two apartments above the restaurant. Meanwhile, the former Ramus unit will remain in retail use with an apartment above.

An industrial unit on Bolton Street would be demolished to create parking space and outside amenity space for the new apartments.

Chris Gilman, managing director at GMI Developments, said:

“Following the recent acquisition of the Kings Road property, we are excited to take this mixed-use development forward to regenerate the vacant site, subject to planning approval.

“With a proven, successful hospitality expert in Roger on board to create the new restaurant and bar, we are confident that his team will bring a unique and exciting destination restaurant offer to the town complemented by the rest of this high quality scheme.”

Harrogate Borough Council will make a decision on the proposal at a later date.

Yorkshire Agricultural Society chief executive to retire in March

The chief executive of Yorkshire Agricultural Society is set to retire after 20 years in charge.

Nigel Pulling will step down from his role in March 2022.

Mr Pulling joined the society in 2001, when the Great Yorkshire Show was cancelled due to the foot and mouth disease outbreak.

It was the first time show had been cancelled other than for the two world wars. The show was then also cancelled after one day in 2012 due to torrential rain and didn’t take place at all last year due to covid.

Mr Pulling has overseen commercial projects such as the building of Fodder, the Regional Agricultural Centre (the society’s headquarters) and the multi-million pound rebuild of hall one in the Yorkshire Event Centre.

This year, he oversaw the Great Yorkshire Show return amid the covid pandemic. Prince Charles was among the guests at this year’s four-day event.

Mr Pulling said there were similarities between the event and the show held in 2002.

He said:

“We overcame the tough challenges on both occasions to deliver successful Great Yorkshire Shows and I couldn’t have ended my tenure on a better show.

“We were devastated to cancel last year and despite the challenges and restrictions placed on this year’s event, it was an incredible achievement for the team. The atmosphere of celebration and enjoyment from both the farming community and visitors was second to none.”


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Mr Pulling added:

“I leave my role on a high, the Great Yorkshire Show is in a strong position ready for next year. 

“Events are returning to the showground after this difficult 18 months, the charitable activities team is stronger than ever before in its support for farming families and promotion of agriculture to the next generation – and I know it will go from strength to strength.”

Rob Copley, chairman of trustees said: 

“Nigel has been a real asset, he is hugely respected in the industry and his leadership has taken the society up to the next level.

“On behalf of all the trustee and council members past and present I want to thank him for all his hard work, determination and expertise.”

New pink battery recycling bins for the Harrogate district

North Yorkshire County Council has installed new bright pink bins across the district for people to safely recycle batteries.

The council said punctured batteries are thought to have caused several fires at waste transfer stations and need to be disposed of correctly.

The fluorescent pink bins can be found at 3 household waste recycling centres across the Harrogate district.

The county council said the most important batteries to recycle are lithium-ion batteries found in mobile phones, laptops, and toys – as they are the main cause of battery fires when thrown away inappropriately.


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County Councillor Derek Bastiman, executive member for waste management, said:

“There are serious risks with batteries being disposed of in the general waste stream in wheeled bins and at the HWRCs.

“Although Yorwaste staff do a brilliant job in checking for batteries being disposed in the general waste there are inevitably some that slip through the net. This is why we have introduced these new bins located near the waste and recycling containers.

“Getting into the habit of collecting batteries can be very simple. Try setting up a small container such as an old ice cream tub or plastic bag, and when it’s full take the batteries to one of the sites. Collection points can also be found at supermarkets, schools, DIY centres and local shops.”

For all battery recycling bin locations, click here.

Harrogate’s ‘significant gambling issues’ made worse by covid

A doctor who leads the NHS Northern Gambling Service has said that people in Harrogate suffer with significant gambling issues.

Matt Gaskell is based at the clinic in Leeds which opened in 2019. Since then he has seen people come to him with depression, anxiety and suicidal thoughts.

Some on benefits had lost out around £5,000 but others, who are on large salaries, have run up debts of hundreds of thousands of pounds.

Dr Gaskell contacted the Stray Ferret to encourage people from the Harrogate area with gambling issues to come forward after seeing the problem made worse by coronavirus:

“More people need to know that we have this gambling addiction service on their doorsteps. We have specialist psychologists and therapists.

“As part of our service we can also speak to the family of those who have a gambling addiction.

“People come to us with mental health issues, lots of debts and broken-down relationships. But when work with them often clients have a good outcome.

“It is a hidden addiction which the government needs to treat like other addictions.”

Upcoming government gambling review

His comments came after his meeting with Gambling Commissioner Chris Philip. During the meeting they discussed an upcoming government review into gambling.

The government called for evidence in December 2020, which finished on March 31 2021. A white paper with restrictions on online gambling is expected late this year.

Dr Gaskell added:

“Online casinos and football betting are particular problems. Football has become a billboard for gambling, most can’t watch a game without considering a bet.

“We need a public health campaign in the same way that we have had with smoking and drinking. Often those who are addicted to gambling are at a higher risk of suicide compared to other addictions.

“Banks and gambling firms know exactly how much money people are spending and could stop them building up such debts.”

MPs ‘should not accept bribes’ from gambling firms

The Stray Ferret reported in August that local MP Nigel Adams accepted £6,000 worth of free hospitality tickets to England’s Euro 2020 games from gambling firms.

Mr Adams, who represents Selby and Ainsty, which includes some rural parts of the Harrogate district such as Spofforth and Follifoot, received tickets to three games at Wembley Stadium.

Seven Conservative MPs and two members of Labour opposition leader Keir Starmer’s front bench accepted hospitality tickets to games involving England.

More than most, it was difficult for Dr Gaskell to read that news. He said it was wrong for MPs to take money from gambling firms:

“I believe it is deeply concerning that MPs have taken money from gambling firms when that money has been made through those who have been harmed by it.

“Research shows that 60% of profits come from the 5% who have suffered most harm, I think questions need to be asked about this, it is effectively a bribe.”

The Stray Ferret has put Dr Gaskell’s comments to Nigel Adams MP. He has not replied by the time of publication.


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Do you or someone you know suffer with gambling addiction? Get help by calling the NHS Northern Gambling Service on 0300 300 1490 or send an email here.

‘No further action’ after Harrogate peer breached Lords code

No further action will be taken against a Harrogate peer who breached the House of Lords code of conduct, the standards commissioner has said.

Lord Kirkhope of Harrogate was found to have committed a “minor breach” of the code after he did not make clear the nature of business of one of the companies of which he is a director.

A report published on Thursday by the Lords commissioner for standards, Martin Jelley QPM, said Lord Kirkhope was one of 24 peers to commit a breach.

However, he said the matter was resolved by each peer providing a description of the registered companies.

Mr Jelley said:

“Apart from the Duke of Wellington, the other 24 members committed a minor and inadvertent breach of the code of conduct by failing to provide a description of companies they had registered. 

“Each of them has resolved the breach to my satisfaction and I consider that no further sanction is necessary.”

The complaint against Lord Kirkhope followed allegations made by UnlockDemocracy, a London-based pressure group.


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Tom Brake, director of the group, wrote to Mr Jelley to allege that 39 peers had breached paragraph 53 of the House of Lords code of conduct, which says a peer should “give a broad indication of the company’s business, where this is not self-evident from its name”.

It said Lord Kirkhope did not make clear the nature of business of Reading-based Brass Trustees Limited, of which he has been a director since June last year.

The other peers investigated include Lord Sugar, the former Tottenham Hotspur chairman and founder of electronics company Amstrad.

Mr Jelley added in his report:

“It is the responsibility of members to ensure that entries within the register of interests are correct and up to date. It is in everyone’s interest that matters are reported accurately and fully.”

As Timothy Kirkhope, he was MP for Leeds North East and MEP for Yorkshire before being created a life peer in 2016. He has a keen interest in local radio.

The Stray Ferret has approached Lord Kirkhope for comment.

Why one woman’s roadside jam is Harrogate’s best kept secret

By the roadside on Brackenthwaite Lane near Burn Bridge, you might spot an umbrella and table outside a house with perhaps the best jam and marmalade in Harrogate for sale.

It’s all been homemade by former dairy farmer Elaine Church, who has lived there for 47 years.

If you leave £2 in her postbox, you can pick up a jar of orange, lemon, apricot, plum or pineapple jams or marmalades all made without preservatives. 

Ms Church said:

“I’ve always made it but I started selling it 12 years ago to see if I could, and I just kept going. 

“It’s seen me through lockdown. I think I’d have gone mad if I hadn’t had it.”

When Ms Church is in the garden she enjoys chatting to customers and said she meets people from all walks of life.

She said:

“Usually they tell me it’s alright, They go mad for the piccalilli, I can’t sell enough piccalilli! They say it’s lovely.”

‘Not out too fancy’

Ms Church also bakes cakes, which she describes as “not out too fancy”, on request. She had two delicious Bakewell tarts fresh out of the oven waiting for the Stray Ferret when we visited.

“Last week a lady said I made the best Bakewell tarts she’d had in her life. That was nice”


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Ms Church grows as much of her own produce as she can to make the preserves. However, a recent experiment growing raspberries failed to bear fruit after some cunning voles climbed the stalks to eat them. She is philosophical.

“You have to share these things with wildlife.”

At the end of the day, when she brings her table inside, she’s pleased to see an empty box and is even happier when people return their used jam jars.

“I hadn’t sold anything for three days this last weekend, for some reason nothing went. I thought I wonder why? But then on Monday the whole lot went.

“I want people to bring to bring jars back. I like to recycle.”

The secret to her recipes is nothing elaborate, just good old-fashioned Yorkshire cooking.

“Chuck some fruit in a pan, add sugar and Bob’s your uncle.”

‘The Grantley effect’: Property boom near luxury hotel

This post is sponsored by Lapicida

Since opening its doors in 2019, Grantley Hall has quickly earned a reputation as a top destination for the rich and famous.

It is a stately countryside stay, a glitzy resort, a wellness retreat and a foodie haven. And it is without doubt the place to be you want to show off on Instagram.

The 18th-century mansion, which has been dubbed by guests as “The Ritz of Ripon”, opened as a hotel after a £70m refurbishment.

It boasts 47 rooms, four restaurants, including one with a Michelin star, and 30 acres of sweeping wooded parkland and grounds.

The Palladian playground also has an elite performance fitness centre, with equipment so plush –  I would genuinely be scared to perspire – and a luxurious spa with two swimming pools. There’s even a nightclub.

Then there are the lavish events that are held regularly at the hotel, for example this month you can attend a champagne party and discover the “floral secrets of the stars” with a celebrity florist. There are also various super car meets across the year, so you can show-off your Lamborghini and swill champagne.

The fact that you can live your best life without leaving the grounds of the hotel, has sparked a property boom in the Grantley area, according to the owner of a Harrogate estate agents.

‘The Grantley effect’

Jeremy Hopkinson OBE, owner of Hopkinsons, said as well as property prices going up, people are also requesting to live within a 20-mile radius of Grantley Hall, making it one of the most desirable areas to live in the district.

He has labelled this ‘The Grantley effect’.

He said:

“We have seen a strong demand for the villages within a short drive to Grantley Hall.

“For example properties in Ripley, Hampsthwaite and the Burnt Yates area, as well as the immediate villages close to Grantley.

“Clients have approached me to see if there are properties that can be offered off-market.

“I have one client at the moment looking for a period family home within a 15-20 minute drive of Grantley.

“The whole Grantley set-up appeals to a wide range and age of buyer. They offer a high quality service and obviously you have got some fantastic bedrooms there as well.

“People are staying for two or three nights at Grantley and then ringing me to see if they can view properties close to it.

“I’ve currently got two local clients trying to find something in the area because they like going there. I’ve also got a couple from London coming to view properties because they have heard about Grantley.”


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Property boom 

Mr Hopkinson OBE said the whole district is currently seeing a major property boom.

He said:

“It’s a very interesting time. Most estate agents are short of properties because they have been so busy.

“In this area there has been a 10 per cent increase in property prices this year – specifically for country homes which are in huge demand.

“People want a change of scenery and more space for everybody. I think they want a view and bigger gardens and are prepared to travel to Ripon or Harrogate and get the train down to London for work.

“There are also more people wanting to move into the area.”

Mr Hopkinson OBE said he had just sold three major properties off-market in the area, including one as a result of the buyers wanting to use the spa at Grantley Hall.

He said:

“It has boosted sales of properties around that area and will continue to do so.

“It’s a very desirable area and people want to be in a short drive of it. This is good news for the local economy basically. They use local producers and employ a lot of staff locally as well.”

Three properties that have sold or are for sale in villages near Grantley

A £1.7million five-bedroom detached home in Burnt Yates that has just been sold by Hopkinsons.

Click here to view the property

A detached five-bedroom property for sale by Hunters in Kirkby Malzeard for £750,000.

Click here to view the property

Nicholls Tyreman is selling this new semi-detached three-bedroom home in Birstwith for £395,000.

Click here to view the property

Harrogate protesters tell Philip Allott to go over Sarah Everard comments

Protesters braved the rain and wind in Harrogate today to call on North Yorkshire’s Police, Fire and Crime Commissioner (PFCC) to resign over his Sarah Everard comments.

The group gathered near the war memorial at 11.30am to coincide with a public engagement meeting organised by the PFCC’s office, which Mr Allott did not attend.

It comes after Mr Allott said in an interview with BBC Radio York that women “need to be street wise” and that Ms Everard “never should have submitted” to arrest.

Those comments sparked widespread anger. Mr Allott’s name trended on Twitter with calls for his resignation yesterday.

Less than 24 hours later a group of Harrogate residents waved placards and organised a petition to call on the PFCC to step down. They gathered more than 160 signatures in under an hour.

“The Police Fire and Crime Commissioner tells us not to trust the police.”

‘Police need to get to the root of the problem’

Margaret Smith, one of the protesters, told the Stray Ferret:

“I think his comments were totally unacceptable. It was an insult to all women to say that we should be more streetwise to stop this violence.

“It shows what he really thinks. His position is completely untenable, he should resign immediately. This protest should not be necessary.”


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Freya Kesteven also said:

“In my opinion a lot of violence against women and victim blaming starts in schools, I don’t think girls are safe at school.

“The behaviour is not challenged and I think it can lead to extreme incidents like the Sarah Everard case. So I felt awful reading Mr Allott’s comments.”

They urged people passing by to sign a petition.

Hannah Ruddy added:

“I was very, very shocked. I studied criminal law, I would say that I am intelligent and clued up, I keep myself safe. But I would have got in that car.

“What needs to happen is the police need to start getting to the root of all of this, they need to take complaints more seriously.”

A man at the protest who wanted to show support for Mr Allott, but did not wish to be named, said:

“I think the comments were made with good intent. I don’t think he was trying to demonise or victimise women.

“We all have to take more personal responsibility for our own safety. Like Mr Allott I am only saying that in the wider context, not for Sarah Everard’s case.”

More than 160 people signed the petition.

The Stray Ferret approached the PFCC’s office but it did not wish to comment on the protest today but pointed us back to Mr Allott’s apology on Twitter:

“I would like to wholeheartedly apologise for my comments on BBC radio York earlier today, which I realise have been insensitive and wish to retract them in full.”