Staff turnover ‘uncomfortably high’ at Harrogate council

The turnover of Harrogate Borough Council staff has been described as “uncomfortably high” as the authority enters its final months.

A combination of uncertainty over jobs and rising living costs resulting in staff leaving for higher salaries has led to a turnover rate of 16% at the council, which will be abolished in April.

The rate is calculated from the number of leavers as a percentage of total staff – and is up from 10% in 2020/21.

It comes as the council is preparing to hand over all of its responsibilities to a new unitary authority covering the whole of North Yorkshire in what will mark the biggest change to local government in the county in almost 50 years.

Cllr Graham Swift, deputy leader of Harrogate Borough Council, told a meeting on Wednesday that it was “no surprise” staff were looking for new opportunities – despite them being given reassurances about their roles.

He said:

“Sixteen percent is starting to get uncomfortably high.

“Although all eight councils involved in the local government reforms have made it very clear about the plans and TUPE needs for staff in the future, uncertainty is one of the few things humans manage poorly.

“It is not a surprise therefore that you see some people are not necessarily comfortable in an uncertain world.”

The council has over 1,000 staff – and a total of 146 have left over the past 12 months.

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The departments which have seen the highest percentage of leavers include organisational development and improvement, Harrogate Convention Centre, and place-shaping and economic growth.

ICT, legal and finance perform the best at staff retention.

As well as the high turnover, the council has struggled to recruit staff because of competition from the private sector.

This has been the case since the start of the covid outbreak in 2020 when the council introduced a recruitment freeze to keep costs down during the pandemic.

Pay concerns

Union officials have also complained that council jobs are unattractive because of pay.

David Houlgate, secretary at the Harrogate branch of Unison, previously said: 

“Local government pay must be increased to match the cost of living squeeze our members are now experiencing on the back of year-on-year below inflation pay increases.

“Without a decent above inflation pay rise to help workers meet soaring costs, vital council services will struggle to hang on to skilled staff which could put some services at risk.

“Indeed this is already happening.”

Almost all council workers except some senior staff have been told they will transfer across to the new North Yorkshire Council under Transfer of Undertakings Protection of Employment (TUPE) regulations.

Those which won’t include the current eight chief executives whose roles will be subsumed into one. That top job is to be taken on by Richard Flinton who was appointed into the role this week.

Mr Flinton, who is the current chief executive of North Yorkshire County Council, will receive a salary of between £180,000 to £197,000 and have responsibility for an annual budget of £1.4 billion and a workforce of 10,500 staff.

Traffic and Travel Alert: Harrogate district traffic update

Traffic is moving normally in the Harrogate district this morning, but drivers should still take care due to the usual rush hour delays.

Meanwhile, passengers using the trains this morning are urged to check their journeys before they travel due to strike action.

Here is your Stray Ferret traffic update.

Roads

In Harrogate, temporary lights are in place at Harewood Road in Harrogate as CityFibre carries out maintenance work.

Meanwhile, lights remain on Ripon’s Clotherholme Road as Northern Gas Networks carries out replacement work to gas pipes in the area.

The lights will remain in place until September 5.

Trains and buses

While train services through Harrogate and Knaresborough are due to run as normal today, passengers are warned that they still could face disruption.

Northern has urged commuters to check before they travel as services may still be affected by this week’s strike action.

As previously reported, no trains will be running between Harrogate and Knaresborough on Saturday due to unions staging a national walkout.

Other stations will see a reduced timetable.

Meanwhile, the Harrogate Bus Company is reporting cancellations on the 1, 1A, 1B, 1D  and 36 this morning.

The 3 service will take a diversion at Harewood Road due to temporary roadworks. Instead, passengers should use alternative stops at Grantley Drive and Jennyfield Co-op.

You can find out more on the disruption to services here.

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Harrogate firefighters called to midnight hay fire

Firefighters from Harrogate dealt with a hay stack fire shortly after midnight today.

The crew were summoned to Little Ribston, near Knaresborough, at six minutes past midnight and requested assistance from a second fire engine.

According to North Yorkshire Fire and Rescue Service‘s incident log, firefighters used one hose reel jet to dampen down the fire and set up a water relay.

About half an hour earlier, Knaresborough firefighters were called to reports of a fire on Harrogate Road, near Mother Shipton’s cave.

The incident log said:

“Crew located an unattended bonfire. They used knapsack sprayers to dampen down the surrounding area.”

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Traffic and Travel Alert: Harrogate district trains hit by strike action

Harrogate district commuters face the first of a two-day train strike this morning.

Meanwhile, roadworks continue to cause delays on roads across the district.

Here is your Stray Ferret traffic update.

Roads

Drivers may face delays on Ripon Road during rush hour as temporary lights are in place at the junction with Kent Road.

CityFibre is carrying out repair and maintenance work in the area until Friday, August 19.

In Harrogate, Albert Street remains closed as North Yorkshire County Council carries out resurfacing of the carriageway. Work is carried out on an evening.

The closure is in place until Friday, August 19.

Temporary lights remain on Ripon’s Clotherholme Road as Northern Gas Networks carries out replacement work to gas pipes in the area.

The lights will remain in place until September 5.

Trains and buses

As previously reported, no trains will be running between Harrogate and Knaresborough on Thursday due to national strike action.

The two-day industrial action will also see no services through Harrogate and Knaresborough on Saturday.

Other stations will see a reduced timetable.

Northern has urged passengers not to travel on Thursday and Saturday due to train staff staging a walk out.

It has also urged commuters to check before they travel on non-strike days as services may still be disrupted.

Meanwhile, the Harrogate Bus Company is reporting cancellations on the 1A, 1B, 7 and 36 this morning.

You can find out more on the disruption to services here.

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£70,000 energy bill increase forces Harrogate district farm shop to close

Ainsty Farm Shop is to close next month after its owners were told their annual energy bill was set to jump from £20,000 to £90,000 a year.

Farmers Lily and Stuart Beaton have run the popular store for 22 years and have been in their current premises off the A59 near Kirk Hammerton since 2005. The shop sells meat from their farm as well as other produce grown locally.

The couple’s annual energy bill is due to renew next month and they received a new quote last week that was so shocking they didn’t think it was real.

Ms Beaton said:

“I said they’ve sent the wrong quote, this can’t be right. Are you sure they sent the right quote?”

Massive price hike

They contacted an energy broker, who managed to get the quote down to £76,000, but it was still far more than they are able to afford.

It led to the heartbreaking decision to close the farm shop, which has turned their lives “upside down”.

Ms Beaton added:

“We just don’t have that extra £50,000, it’s not the type of money that sits spare.

“If we were to try and put an increase on prices and charge customers more, that wouldn’t be fair, it would exclude a lot of customers. We’d just price ourselves out of the market.”

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The cost of living crisis is now being felt by just about everyone, with wholesale energy prices soaring due to the war in Ukraine as well as high demand post-covid.

But for owners of small businesses like Ainsty Farm Shop, it can sting seeing oil companies like Shell and BP post record profits whilst they are forced to close their doors.

Ms Beaton said:

“It’s just phenomenal the record profits they are announcing for these businesses, yet everybody else underneath them is going out of business because they can’t sustain the rises. That’s where the problem lies, that’s what needs sorting out.”

‘Tip of the iceberg’

She believes the closure of their business is the “tip of the iceberg” and fears for how the food and retail landscape could eventually look.

The couple hope their plight acts as a warning to show that small businesses need more help if they are going to weather the current crisis and come out the other side. Ms Beaton said:

“It will be a very sad day when there are only supermarkets and no independents. It’s what will happen unless something is done now, but it’s been too late for our shop”.

Since announcing their closure over the weekend they have been heartened by the messages of support and goodwill from customers.

After September, they will continue to sell meat and produce from their farm via their online shop.

“Some of the customers came through the doors when we opened our first shop. They are very loyal, lovely customers. It’s heartbreaking to think these people you see weekly you won’t see them again.

“Its been a long time, our kids have been born since we’ve had the shop, they’ve worked here too during school holidays. It’s just all going to end which feels very strange.”

To sign up to the Ainsty Farm Shop mailing list for updates on how to still buy meat from them after they close, email sales@ainstyfarmshop.co.uk or call 01423 331897

Concerns over ‘perfect storm’ of homelessness in Harrogate

Concerns have been raised over a “perfect storm” of homelessness in Harrogate due to the cost of living crisis and a lack of accommodation.

Harrogate Borough Council recently revealed a “huge” 60% increase in requests for housing help, which has led to more homeless people staying in bed and breakfasts for longer.

The council also said it has had difficulties in moving hostel tenants into permanent housing as cases have been “more complex than normal”.

Speaking at a meeting on Monday, Trevor Watson, director of economy and culture at the council, said these issues combined with a lack of private rental properties in the district were creating a “perfect storm”.

A total of 370 people accessed housing help in the first quarter 2022 – up from 334 the same time in the previous year.

The increase comes amid big rises in the cost of living with soaring prices putting a squeeze on people’s finances.

Harrogate Fairfax Liberal Democrat councillor Chris Aldred urged the council to not “lose sight” of the worsening situation as he also raised concerns over long delays in the licensing of multiple occupancy houses.

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The council is currently taking an average of 323 days to licence these properties against a target of 60.

Mr Watson blamed the backlog on the covid pandemic which he said has had a “huge impact” on staff being able to process applications.

A report to Monday’s overview and scrutiny meeting said councils across the country are facing similar issues and that finding accommodation for homeless people “isn’t always easy due to complicating factors like mental health or debts”.

It said: 

“Following a huge increase in the number of families approaching the service, the homelessness indicators performance have worsened.

“Our homelessness performance indicators, though off target, unfortunately reflect broader national trends around homelessness.

“Housing teams across the country have been dealing with higher case loads.

“In Harrogate, cases are about 60% higher than previous years.”

Traffic and Travel Alert: Harrogate district traffic roundup

Commuters on Harrogate district trains are warned to plan ahead as industrial action takes place tomorrow

Meanwhile, some roadworks remain in place across the district.

Here is your Stray Ferret traffic update.

Roads

In Harrogate, Albert Street remains closed as North Yorkshire County Council carries out resurfacing of the carriageway. Work is carried out on an evening.

The closure is in place until Friday, August 19.

Temporary lights remain on Ripon’s Clotherholme Road as Northern Gas Networks carries out replacement work to gas pipes in the area.

The lights will remain in place until September 5.

Trains and buses

Northern services between Harrogate and Knaresborough going to York and Leeds are scheduled to run as normal this morning.

However, as previously reported, no trains will be running between Harrogate and Knaresborough on Thursday due to national strike action.

Northern has urged passengers not to travel on Thursday and Saturday due to train staff staging a walk out.

Meanwhile, the Harrogate Bus Company is reporting cancellations on the 1A, 1B, 7 and 36 this morning.

You can find out more on the disruption to services here.

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Traffic and Travel Alert: Harrogate district traffic update

Traffic is moving as normal in the Harrogate district this morning.

However, commuters should be aware of upcoming strike actions on trains this week.

Here is your Stray Ferret traffic update.

Roads

Drivers should be aware of the usual rush hour traffic on Harrogate’s Wetherby Road, Knaresborough Road and Skipton Road.

In Harrogate, Albert Street is closed for evening work as North Yorkshire County Council carries out resurfacing of the carriageway.

Work will be carried out until Friday, August 19.

Meanwhile, a set of temporary lights are expected to be implemented in Spofforth today on the A661 junction with Deighton Road.

Yorkshire Water is due to carry out works at the junction.

Temporary lights remain on Ripon’s Clotherholme Road as Northern Gas Networks carries out replacement work to gas pipes in the area.

The lights will remain in place until September 5.

Trains and buses

Northern services between Harrogate and Knaresborough going to York and Leeds are scheduled to run as normal this morning.

However, as previously reported, no trains will be running between Harrogate and Knaresborough on Thursday due to national strike action.

Northern has urged passengers not to travel on Thursday and Saturday due to train staff staging a walk out.

Meanwhile, the Harrogate Bus Company is reporting cancellations on the 1, 1B, 1C, 7 and 36 this morning.

You can find out more on the disruption to services here.

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Harrogate district’s economic growth slow after £438 million hit from covid

Economic growth in the Harrogate district has been slower than regional and national averages since the district took a £438 million hit during covid.

Gross Value Added (GVA) data published by Harrogate Borough Council shows the local economy contracted by 10% – or £438 million – during 2020 and that growth has lagged behind Yorkshire and the Humber and the UK.

GVA measures the value of goods and services produced in an area, and Harrogate’s figure was set to reach £4.3 billion before the pandemic struck.

It now stands at £3.87 billion – down from £4.26 billion in 2017/18.

A council report said economic performance has been “positive” given the impacts of covid and Brexit, but added there are “continuing challenges that need to be addressed” as experts forecast a gloomy outlook with a UK recession on the horizon.

The report said:

“Overall the performance has been positive but key factors that must be taken into account are that of the UK’s exit from the European Union and the covid-19 pandemic.

“Covid-19 in particular has had a significant impact on GVA with the district seeing a 10% reduction in the economy.

“Looking forward post pandemic, forecasts show that job numbers will not return to pre-covid levels and therefore increasing productivity becomes more of a priority than ever.”

Other figures show the total number of businesses registered in Harrogate increased by 4% between 2016 and 2021 – below both the regional and national averages of 8% and 13%.

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In more positive figures, unemployment is low at 3.1% and the council has been keen to highlight its support for businesses during covid when it handed out more than £96 million to firms which were severely impacted by lockdown restrictions.

The report to a cabinet meeting on Wednesday has recommended “closing down” the council’s covid recovery plan, whilst also providing a review of its economic growth strategy which was adopted in 2017.

At the time it was adopted, the strategy identified a low wage economy and high house prices leading to a “brain drain” of people moving out of Harrogate as key problems facing the district.

These issues are still very much prevalent with average salaries of £25,000 below the UK figure of £30,000 and Harrogate house prices averaging £338,786 this year.

The report added:

“Whilst positive progress has been made since the adoption of the economic growth strategy in 2017, there are continuing challenges that need to be addressed.

“In line with national and local strategies, the council will therefore continue to prioritise and support ‘good growth’ in the district, with an aim of embedding a more sustainable and resilient economy.”

Traffic and Travel Alert: Harrogate district traffic roundup

Drivers should be aware of the usual rush hour traffic on Harrogate’s Wetherby Road, Knaresborough Road and Skipton Road.

Some roadworks are due to start in areas of the district this week which may cause delays.

Here is your Stray Ferret traffic update.

Roads

According to North Yorkshire County Council’s roadworks map, temporary lights will be in place on the A661 Harrogate Road near to Plumpton Rocks today.

The lights will be in place until Tuesday as the county council repairs potholes on the road.

Meanwhile, another set of temporary lights are expected to be implemented in Spofforth on Tuesday on the A661 junction with Deighton Road.

Yorkshire Water is due to carry out works at the junction.

Temporary lights remain on Ripon’s Clotherholme Road as Northern Gas Networks carries out replacement work to gas pipes in the area.

The lights will remain in place until September 5..

Trains and buses

Northern services between Harrogate and Knaresborough going to York and Leeds are scheduled to run as normal this morning.

Meanwhile, the Harrogate Bus Company is reporting cancellations on the 7 and 36 this morning.

You can find out more on the disruption to services here.

Read more: