Peter Banks is giving out books. They’re copies of one of his favourite novels, Shane by Jack Schaefer, and he’s milling around Rudding Park Hotel, dropping them off with various former colleagues as leaving gifts. 

That’s because, after spending the best part of three decades creating Britain’s best hotel, he’s just called it a day. He hasn’t been on the payroll at Rudding Park for a couple of weeks now, but his bearing is of a man still in his own domain. It’s clearly hard to let go. 

In an exclusive interview with the Stray Ferret, he told us: 

“I’m a rescuer, I’m a sorter-outer. When there’s a problem, I know what to do and what to say to people to get them to come out with the desired result. It’s incredibly stressful but incredibly flattering being at the centre of all that.

“I’ve been mainlining that for 28 years. When all of a sudden that goes, it’s like your dealer’s left town, he hasn’t given you a forwarding address, he’s not answering your phone calls, and you’re going ‘cold turkey’. It’s pretty brutal.” 

If it sounds like a strong drug, perhaps that’s because Peter’s first ‘hit’ was so powerful. A self-confessed “gobby idiot” as a boy, his careers master – who despaired of his “scattergun humour” – told him: 

“Banksy, you ought to try something with your mouth, not your brain. Try hotels.”

Rudding Park

‘An exercise in survival’

So following a “good education”, thanks to a bursary at Christ’s Hospital, the Tudor-era independent school in West Sussex, he left to become a management trainee at the Savoy in London. 

He said: 

“I still remember to this day going into the kitchen of the Savoy as a spotty 17-year-old, and there was this maelstrom of noise.  

“The head chef was there with his massive, tall hat, and it was all in French: ‘Ça marche! Envoyer!’, ‘Oui, chef – coming now!’. And all this food would arrive out of various areas and would be put together on the hotplate. It was like an ocean-going liner’s engine room, there was that much going on.  

“And then these incredibly glamorous, good-looking Italian waiters with dark, swept-back hair and flashing brown eyes, wearing tailcoats and stiff collars, glided into this maelstrom of noise, picked up these beautiful trays of food and then went back out of the swing doors.  

“We followed them out, and there was a string quartet playing in the Thames Foyer, and I just thought it was so glamorous. I thought, this is the job for me. I was hooked.” 

The highs were offset by some alarming lows, though. Assigned to the meat department on his first day, within 10 minutes a “massive” butcher tried to strangle him in a pitch-black service lift simply because he didn’t like management trainees. On another occasion, he was kicked headfirst into a hot oven by a disgruntled chef. It was, he says, “an exercise in survival”. 

But it also gave him a thorough grounding in every aspect of the business, and during his five years there Peter worked as a waiter, barman, chef, fruit-and-veg porter, switchboard operator, housekeeper, receptionist, cashier, maintenance man and even ‘carpet spotter’, getting burns and stains out of carpets. 

He then took his skills to Scotland, working, “drinking and playing a lot of golf” at the Old Course Hotel in St Andrews, before moving back to London and the Hilton on Park Lane, which was, he says, “an absolute zoo”.  

He says: 

“The manager would say, ‘You’ll never get anybody’s respect until you sack someone!’. I disagreed. 

“I hated working there. I used to come out of Hyde Park Corner tube station each morning and see the Hilton in front of me, and I’d be really disappointed that it hadn’t burnt down in the middle of the night!” 

But it was there that he was told to “look after our guests as if they were your guests in your home”. He says: 

“If you do that, 999 times out of 1,000 you’re going to get it right. If this person was a guest at my house, what would I say to him? You wouldn’t say ‘The kitchen’s closed’ – you’d rustle him something up.” 

It was an approach that he’d never forget and that would serve him well at his next posting, which he secured after seeing a small ad posted by a brand-new hotel in The Caterer. If the Savoy, the Old Course and the Hilton were ‘gateway drugs’, he would find his main fix in Harrogate. 

Rudding Park Spa

Rudding Park

The manager at the Hilton had told Peter that moving up to Yorkshire would be the “death of his career”, so when he and owner Simon Mackaness launched the brand-new Rudding Park Hotel on April 15, 1997, he set out to prove him wrong.  

Initially only in charge of housekeeping, bedrooms and reception, he soon started accumulating extra responsibilities, and within a few years he was in charge of the whole thing. Gathering the staff, he told them: 

“First of all, we’re going to be the best hotel in Harrogate. Second, we’re going to be the best hotel in the north of England. Then we’re going to be the best hotel in England, and then we’re going to be the best hotel in Britain. That’s where we’re going from here.” 

Commercially minded, he did leave for a stint to open his own boutique restaurant with rooms in Southwold, Suffolk, while still working for Simon Mackaness two days a fortnight. Sutherland House was the first in the UK to list food miles on the menu, and was already winning awards within a year of opening, but Peter got bored and came back to Yorkshire. 

He said: 

“I was polishing glasses at 12 o’clock at night, and I realised that it didn’t matter whose glasses you were polishing, you’re still polishing glasses at midnight.” 

Returning to Rudding Park, he oversaw the most dramatic programme of expansion and upgrade seen by a Yorkshire hotel in decades. 

An £8 million project in 2010 doubled the number of rooms to 90, which meant that staff numbers doubled too. In 2017, a £10 million scheme saw the launch of the spa, requiring a further 50 employees. 

Under his management, Rudding Park’s turnover grew from £2m to £28m, and staff numbers ballooned from 20 to 400.

Along the way, the hotel has collected scores of awards, including the “industry Oscar” that Peter says he’s proudest of – the Independent Hotel Catey of the Year in 2019, which marked Rudding Park out as the best hotel in the UK. 

He says: 

“That vindicated all the work and stuck two fingers up at everyone who laughed at me for coming up here.” 

Highs and lows

He’s also welcomed some extremely high-profile guests. He’s taken President George Bush Sr (“a real gentleman”) for a golf-buggy tour of the grounds, had Archbishop Desmond Tutu (“a funny guy”) taking a turn on reception, and even caddied for President Bill Clinton. He says: 

“Clinton was incredible. I thought that I was immune to charisma, but he had that incredible skill of making you feel like the most wanted, important person in the world. He left the room and it felt strangely empty, and then you realised it was because he’d gone out. Amazing.” 

The satisfaction he takes from the Catey win is made all the sweeter by the fact that his time at Rudding Park has not been a uniformly easy ride: there have been hard times too. 

In 2008, a couple who were regular customers were tragically killed when their helicopter crashed in the grounds, and in another incident, a colleague died on duty when struck down by a heart attack. 

Then there was covid, which played havoc with the hospitality industry worldwide and forced many hotels and restaurants to close permanently. After a fortnight of tense uncertainty under lockdown, staff were furloughed and Peter set about keeping them active and engaged, as he recounted for the Stray Ferret in 2020. But although he acknowledges the wider catastrophe, his feelings are not all negative. He says: 

“In an ironic, strange way I almost enjoyed covid after those two weeks, because it was problem management: who can be quickest, who can be most creative?” 

That fleet-footed flexibility is a quality that hotel managers have always needed to have, but some things are not the same as they used to be. So just what has changed over the 38 years Peter has been in hospitality? He says: 

“It’s much better. There’s none of the ‘homicidal chef’ activity going on. There’s none of the monstrous abuses of power that I experienced at the Hilton.  

“Also, when I started, the guests would accept a lot more, but now – with all the TV shows like Ramsay’s Kitchen Nightmares – they’re all ‘experts’.  

“Social media has made our job a lot more difficult – anybody can say whatever they like about you and your property to the whole wide world, and you have no recourse. 

“They slag off staff as well. I’m big enough and ugly enough to take it, but when they have a go at the staff, it demotivates the team. Some of them might leave. If we’re not careful, we’re only going to be left in this industry with people who don’t care – and then it really will be bad.” 

He adds: 

“Every time there’s a complaint, that’s a scar on your back. In this industry, you don’t so much get physical injuries, but you end up carrying scars on your soul – if you care.” 

How is his soul? 

“Fairly scarred.” 

But that’s not why he’s left Rudding Park. That has far more to do with wanting to spend more time with his family, whom he feels he has neglected for decades. He says: 

“My eldest son is 28 and I’ve spent one Christmas with him. That’s how much dedication you need to this job. It crucifies you. I’ll never ever have that chance again. 

“To work as hard as I have for 38 years, you need to want it and need it in equal measure, because you have to sacrifice so much. I still want it, because I still love the industry, but I don’t need it. My kids are grown up and ‘off the payroll’, so that’s it. Happy days. Somebody else can work Christmas Day.” 

Still only 55, he’s not planning on retiring completely. A second career as a hospitality consultant beckons, and he’s already got “nine or 10” projects to consider. 

But for the time being, he’s taking a three-month break, and today is handing out those books. But why has he chosen Shane? He says: 

“It’s all in the final paragraph. Answering the question of who Shane was, it says ‘He was the man who rode into our little valley out of the heart of the great glowing West, and when his work was done, rode back whence he had come, and he was Shane’.

“I sometimes feel that I’m the Shane of the hospitality world. I rode into this little valley, not meaning to stay here as long as I did, but my job is done now. 

“It’s a young man’s game.” 

Read more:

• Rudding Park to open fine-dining restaurant
• Rudding Park’s managing director Peter Banks to retire
• Harrogate’s Rudding Park expansion approved

Harrogate Borough Council is spending £25,000 a month on temporary hotels and bed and breakfasts for homeless people, a freedom of information request has revealed.

The council, which has a statutory duty to prevent homelessness, is paying individual hotels up to £126 a night because its hostels are full.

The figures highlight how acute and costly the issue of homelessness is in the Harrogate district.

The Stray Ferret submitted a freedom of information request after a well-placed source revealed some of the town’s best-known hotels were being paid to put up homeless people.

The council confirmed at the time it used hotels “as a last resort” but declined to reveal costs.

Following the FoI request it has now released details of the monthly amounts paid to each of the hotel and B&B accounts used to provide temporary accommodation for homeless people in the six months from April to September last year.

The names of the individual establishments have not been released to protect the identity of vulnerable people but the sums for each one range from £30 to £126 a night.

Two hotels each received more than £10,000 from the council in August and one received more than £13,000 in July. Payments are subsidised through housing benefits.

‘No one should ever sleep on the streets’

The Stray Ferret asked the council about the sums and the amount of accommodation it had for homeless people in the district.

A council spokesperson said:

“We believe no one should ever be sleeping on the streets, and should an individual or a family become homeless we have a statutory responsibility to prevent this and several options available.

“This includes working with families, landlords or mortgage providers to help people stay in their homes, provide financial support to cover arrears or identify alternative private rental accommodation.

“Additional to this, when all other options have been exhausted, is our temporary accommodation – including hostels in Harrogate, Ripon and Knaresborough – to ensure residents have somewhere safe to stay and not end up sleeping on the streets.

“If we have no availability in our hostels, or they are not suitable for the individual or family, then we may need to place them in a B&B or a hotel temporarily.

“We use a variety, depending on availability and any specific needs that may be required. For example, to support a family and/or individual with additional needs that may require an accessible room. As such, this will naturally cost more than accommodation for a single adult who requires no additional support.

Read more:

• Harrogate council putting up homeless people in town centre hotels at undisclosed cost
• Homelessness in Harrogate — what’s the best way to help?
• ‘Huge’ increase in demand for Harrogate council homeless services

The spokesperson added:

“The cost of using B&Bs or hotels will understandably vary throughout the year but on average in the last 12 months, it has cost around £25,000 per month and is subsidised through housing benefits.

“During this time, a dedicated housing options officer works with each household, alongside partner organisations, to ensure the correct support is provided. This includes health and well-being support, budget advice and independent living skills.

“This is a short-term arrangement until either a vacancy within our hostel accommodation becomes available or a more permanent housing solution is found.

“We are committed to providing decent and quality homes for everyone in the Harrogate district. To achieve this, we have a number of plans in place; such as requiring developers to provide a specific amount of affordable housing (40 per cent or 30 per cent depending on location), building our own stock through our housing company Bracewell Homes, as well as encouraging private landlords to return empty properties back into use.

“Tackling homelessness is something that all local authorities face but we are determined to meet these challenges and ensure no one ends up sleeping on the streets.”

Harrogate Borough Council is paying some of Harrogate’s larger town centre hotels to provide accommodation to homeless people.

The Stray Ferret approached the council a month ago after a well-placed source revealed the names of some of the town’s best-known hotels that are being paid to put up homeless people. We asked the council how many homeless people it was helping, why it was having to use town centre hotels and how much it was paying the hotels.

The council, which has duties to prevent and relieve homelessness, confirmed it used hotels “as a last resort” but declined to reveal costs.

A council spokesperson said:

“Should someone become homeless we have a number of options available to help them find somewhere safe to stay on a temporary basis. As well as helping them plan for the long term and secure permanent accommodation.

“We have hostels in Harrogate, Ripon and Knaresborough as well as Fern House in Starbeck, our purpose-built temporary accommodation with 19 self-contained bedrooms.

“Should someone be placed in a B&B or hotel, they are only ever done so on a temporary basis and as a last resort when no other suitable accommodation is available.

“Currently, 16 people are being temporarily accommodated in B&Bs and hotels, and 82 in hostels, until we find a more permanent solution.”

The spokesperson added the council worked with partners “to find more secure accommodation” while it provided temporary relief.

Fern House, which cost £2.3 million to build, opened 18 months ago to help provide more accommodation for homeless people.

We once again asked the council to provide details of how much taxpayers’ money it was paying the hotels. But despite subsequent requests, it has not revealed how much it spends on hotels.

The spokesman initially said he “didn’t have the costs to hand” and it “wasn’t a straightforward answer”.

Three weeks ago he said he had asked a colleague in finance to collate the information and they would “pull it together as soon as they can”.

But no further details have been provided.

The Stray Ferret has submitted a Freedom of information request.

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

Two hotels in the Harrogate district have won national awards.

Grantley Hall in Ripon won hotel of the year for 2022/23 at the AA Hotel and Hospitality Awards.

Meanwhile, Swinton Estate near Masham won the sustainable award at the ceremony, which was held at the Grosvenor House Hotel in London.

Iain Shelton, chief executive at Swinton, said:

“We are delighted to be recognised for the work we are doing and look forward with working with the AA over the next 12 months in championing sustainability and launching their new initiatives.”

Read more:

• Business Breakfast: Free course to boost start-up businesses in Harrogate district
• Business Breakfast: Harrogate law firm facilitates Norwich City FC deal

Harrogate firm awarded £762,522 for heat pump project

A Harrogate company has been awarded £762,522 of government funding to carry out a project to make heat pumps cheaper.

GenGame, which is based at Hornbeam Park, has outlined a scheme to use data from smart meters to help optimise the running of a heat pump in a household energy system.

The project comes as part of funding from the Department for Business, Energy and Industrial Strategy.

A total of 24 projects in England and Scotland have won funding in the second round of the Heat Pump Ready programme.

Lord Callanan, business and energy minister, said:

“In light of rising global gas and oil prices, getting low-carbon heating technology into homes is a priority for this government as it will help households ditch the costly fossil fuels that are driving up bills.

“Heat pumps are a proven, reliable technology that uses cheaper renewable energy produced in the UK.”

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

The Duchy Hospital in Harrogate has joined forces with parenting website Mumsnet to help women get answers to a range of gynaecology-related problems. 

The partnership gives Mumsnet users the chance to ask women’s health-related questions directly to one of the UK’s leading gynaecologists.

Dr Sujata Gupta is a consultant gynaecologist at Circle Health Group, the healthcare provider that runs the hospital. 

Historically the diagnosis and treatment of gynaecological conditions have been challenging, with women often left waiting years for a diagnosis, or in some cases never receiving a clear answer.

Dr Gupta hopes the campaign will empower women to better understand their health.

She said:

“Thousands of women in Yorkshire struggle with the effects of a gynaecological condition and yet often go undiagnosed for years.

“The greatest challenge is often finding the right information, or the feeling of embarrassment that comes suffering with this type of condition.

“This has a dramatic impact on how women engage with healthcare professionals and ultimately prevents them from asking the appropriate questions and getting the diagnosis they need.”

Read more:

• No requirement for staff day off on Queen’s funeral, says Harrogate solicitor
• Queen’s coffin drape supplied by royal flag makers in Knaresborough

Event to help businesses become menopause-friendly

Community organisation Mylifepool Harrogate will host an event for businesses to learn more about how to become more menopause-friendly.

It will coincide with World Menopause Day on October 18, which raises awareness of the menopause and the support options available.

The event will take place at Crowne Plaza in Harrogate and promises an evening of “no-nonsense advice” about menopause in the workplace.

Tickets cost £4 and there is a 20% discount on food and drink at the hotel.

For more information on topics covered, and to book, visit here.

A leading Harrogate hotelier has said the hospitality sector grew “fat and lazy” on cheap labour from Europe and has been forced to pay better.

Peter Banks, managing director of Rudding Park, said some bar and kitchen staff were now earning £13.70 an hour and could earn almost £29,000 a year for a 40-hour week if they were prepared to work anti-social hours.

Mr Banks’ comments came during a speech at Harrogate District Chamber of Commerce last night about the lessons of covid.

He said the sector had suffered from the impact of lockdowns and ‘furloughitis’, whereby staff that had spent eight months of the year being paid 80% of their wages by government had reappraised their lives and decided against a career in hospitality.

Staff recruitment and retention, he added, was now a “serious issue” and had forced pay increases. He said Rudding Park now paid an extra £1 an hour for working after 7pm and an extra £2 an our for working weekends.

The hotel has also introduced service charges for the first time, further boosting staff wages, he added. Mr Banks said:

“We have grown fat and lazy on cheap labour from Europe. Whether you are a Brexiteer or not, the rules have changed. We are not going back.

“It’s no good raging against covid. It’s no good raging against Brexit. We’ve just got to get on with it.”

Read more:

• Rudding Park named hotel spa of the year in global awards
• Harrogate Station Gateway set to be given go-ahead this month

‘Thrown under a bus’

Mr Banks said Prime Minister Boris Johnson “threw us under a bus” during the first lockdown in March 2020 as hotels were forced to close without any support.

Rudding Park came within weeks of closing, said Mr Banks, adding that he told all 320 staff the business might survive until July if they accepted a 40% pay cut.

Chancellor Rishi Sunak then “rode to the rescue’ by introducing the furlough scheme, Mr Banks added.

He said the two years since has been a rollercoaster ride of adaptation.

Mr Banks said Rudding Park no longer accepted cash, which required three person days a week to count. It had also centralised ordering food “because we had five different kitchens and five different chefs ordering their own stock”.

He advised others in hospitality to “stretch the rules a bit, don’t just sit their passively and be creative”. He added:

“Don’t waste a good crisis. there’s always something you can learn from it.”

Some people believe the equation is simple – the 2016 referendum led to Polish bartenders or Spanish housekeepers deciding to leave Harrogate and return to their home countries. But is it that simple?

The statistics appear to back up the theory.

According to latest ONS figures, the number of non-British residents living in the Harrogate district has halved from its peak of 14,000 in December 2014 to 7,000 in December 2019 — and the covid pandemic has undoubtedly hastened a further exodus since then.

Dan Siddle is the general manager of the Crown Hotel in Harrogate which has been employing chefs, housekeepers and waiters since the 19th century.

The hotel has a workforce of 50 and Mr Siddle said recruiting currently is “the hardest I’ve ever known it” due to a perfect storm of factors, including Brexit and covid.

He told the Stray Ferret the hotel lost several members of staff from the EU that have been difficult to replace.

“Those eastern Europeans had been here a long while. They were my supervisors but they chose not to come back to the UK. That’s three or four important roles. “

However, he thinks “we don’t have to rely on people from Europe” and can employ people locally if they offer an attractive package.

The hotel has raised the hourly wage for housekeeping staff to £10 an hour, has begun to offer roles that come with accommodation and is paying transport costs from Leeds.

He says hospitality is “a fantastic, great industry to work in” but the perception of tough working conditions needs to improve to attract UK workers.

“[The jobs crisis] has given the industry a kick up the behind. We need to change the way we work. The perception didn’t come out of nothing.”

Read More: 

• Are Harrogate’s high housing costs to blame for the hospitality recruitment crisis?
• “I couldn’t do it for life” – the jobs crisis in Harrogate’s hospitality venues

Lisa Headford is the branch manager of Travail Employment Group, an employment agency based on Princes Street that recruits front-of-house and catering positions across the district.

She told the Stray Ferret that the office is busier than ever and they are having to turn hospitality businesses away because they simply don’t have enough employees on their books to fill roles.

“Everyone is looking for staff. We get calls every day. We have learned to say, ‘we cant help you, we’ve exhausted our resources’.”

However, Ms Headford believes it’s overly simplistic to blame Brexit on the recruitment crisis in hospitality.

She said:

“It’s not definitive. We’ve had a number of people come back to Harrogate from Poland as during the lockdown they didn’t have a permanent job, and they wouldn’t have got furlough. They are now gravitating back.

She said the lockdowns have forced many people who worked in hospitality into jobs with more sociable hours — and they’ve liked the change.

“We had a lot of casual chefs but they’ve become a delivery driver and they haven’t gravitated back.”

Ms Headford said that despite Brexit, Harrogate is still a “very multicultural town” with working families from across the EU.

“These people have been established for a very a long time and are part of our town.”

Are you looking for a job or have a job vacancy you need to promote to as many people as possible? Take a look at the Stray Ferret jobs page to see the latest jobs or to submit a new one.  Every job is placed on our homepage and posted on our social media channels. 

Tomorrow we’ll be reporting on the views of hoteliers and bars owners in Harrogate on what they think should change to attract local talent. 

Ripon’s Spa Hotel has been sold for an undisclosed sum to The Inn Collection Group.

The 40-bedroom Edwardian hotel was on the market for a guide price of £1.5 million.

It has been sold on behalf of long-standing owners the Hutchinson family by Colliers International.

The property agents brought the hotel to the commercial market for the first time since it was opened in 1906.

Julian Troup, head of UK hotels agency at Colliers, said:

“This sale marks a new chapter in the history of the Ripon Spa Hotel, and I look forward to seeing this renowned Yorkshire hotel benefitting from the high-quality of refurbishment for which The Inn Collection Group is synonymous.”

The hotel will be refurbished by the new owners

He added:

“There has been a noticeable change of mood in recent months among potential hotel purchasers.

“Activity has significantly increased, and the Ripon Spa Hotel attracted a good deal of interest from a diverse range of buyers before being secured by The Inn Collection Group.”

Located on Park Street in landscaped grounds of 5.75 acres and including croquet lawns, the three-star hotel was built complete with its own ballroom to accommodate high society in the early 1900s when Ripon Spa was operating in the cathedral city.

It continued to trade successfully long after Ripon Spa closed in 1947, although the hotel’s Turkish baths were eventually converted into The Turf, a popular public bar and bistro with horse-racing décor to complement the hotel’s more formal dining room.

The purchase of the Ripon Spa Hotel by The Inn Collection Group increases to 24 the portfolio of the Alchemy-backed hospitality company, which is based in Northumberland.

Sean Donkin, managing director of The Inn Collection Group, said:

“We are delighted to be welcoming the Ripon Spa Hotel into our portfolio.

“Its picturesque location in such a popular part of the UK makes it the perfect fit for The Inn Collection Group. and our offering.

“We’re excited to be furthering our expansion plans with such a great site, and are proud to be continuing to thrive during these challenging times for the hospitality sector.”

Read more:

• Council says no more delays to Ripon leisure project
• Former Ripon student takes on formidable 48 marathon challenge

The reopening of the hotel will come as a relief to operators of tourist attractions, as well as Ripon City Council, which was concerned that the property might be sold for redevelopment involving other uses.

The owner of the Kimberley Hotel in Harrogate has filed for liquidation amid over £3.5m debts to local companies as well as HM Revenue and Customs.

Insolvency firm Booth & Co was appointed to wind up Denison 2 earlier this week.

In December 2020 the hotel announced it had permanently closed due to the impact of covid.

Its sole director, Stewart Lewis, is still a director of several other hospitality and property companies that are still trading.

There are 80 entries on Denison 2’s list of creditors totalling £3.5m. £2.6m of this is to its sister company Denison which has the same registered address in York.

Other creditors include HM Revenue and Customs for £338,935 and Harrogate Business Improvement District (BID) for £1,380. Almost £27,000 is also owed to staff in holiday pay.

The Stray Ferret emailed Mr Lewis for a response and for information on the future of the hotel but we did not receive a reply.

Read more:

• Hospitality has lost ‘sexiness’ due to covid, says Harrogate hotel boss

• The man hired to revive one of Harrogate’s most historic hotels

The 70-bedroom, four-star hotel, close to Harrogate Convention Centre on King’s Road, had been welcoming guests for over 50 years.

A post on the hotel’s social media channels in December said:

“It comes with a heavy heart that we have to tell all our loyal guests and friends that due to the financial position caused by covid, we unfortunately have to close the hotel.

“We sincerely thank everyone, customers and staff alike, that have supported us over the years and regret deeply that covid placed us in a situation that we cannot recover from.”

The Kimberley Hotel opened in the 1960s when five townhouses dating back to the turn of the 20th century were converted.

It benefitted from the opening of what was then called the Harrogate Conference Centre in 1982, which is a short walk away.

The properties were originally built as homes for some of the wealthier families in Harrogate during its Victorian expansion.