Vicky Carr, Author at The Stray Ferret

Calls to speed up council tax discount to help most vulnerable in Harrogate district

Thousands of Harrogate households still waiting for their £150 council tax rebates should be able to apply before the end of this month, the borough council has said.

Around 34,000 households have received the payouts to help with soaring energy bills, but an estimated 15,000 are still unable to apply.

This is because they do not pay council tax by direct debit – and there are warnings that some of the poorest homes are having to wait the longest.

Campaign group National Energy Action said it is typically the poorest households that do not pay by direct debit – either because they do not have a bank account or because they manage their finances on an ad hoc basis.

Its chief executive Adam Scorer said:

“There are serious concerns that those with the greatest need will be least able to access the money.”

The government announced the support in February and said councils were expected to start paying the £150 rebates from April.

But many councils have struggled to administer the payments at short notice, including Harrogate Borough Council which said setting up applications for non-direct debit households has been a “complex” process.

A council spokesperson said:

“To date, we have paid more than 34,000 households across the Harrogate district the £150 energy rebate.

“The process for launching an application form for non-direct debit payers is complex and also involves pre-payment checks to prevent fraud, as well as a system to ensure payment can be made to eligible residents promptly after making a successful application.

“We anticipate this form being published via our website at the end of the month.”

The payments are available to homes in council tax bands A to D, and those which pay by direct debit will receive the money automatically.

The different process for households who don’t pay council tax by direct debit has attracted criticism from the local Liberal Democrats, who said some residents are being “disadvantaged”.

Cllr Pat Marsh, leader of the Liberal Democrats on Harrogate Borough Council.

Councillor Pat Marsh, leader of the Lib Dems on Harrogate Borough Council, said:

“There should be no excuses for delaying this process or making it overly complicated.

“The application form should have been on the council website immediately.

“In fact, the best way to have done all this would have been to just take the £150 off the council tax bills for this year.

“When I raised this issue at council, I was told it was too late as the bills had already been printed, but they could have put an application form in the council tax bill envelope.

“Why insist on people jumping through unnecessary hoops?”

As well as the £150 council tax rebate, the government has also announced a £200 discount on energy bills for all domestic electricity customers from October.

However, unlike the council tax rebate, this discount will be automatically recovered from people’s bills in equal £40 instalments over a five year period from 2023, when it is hoped global wholesale gas prices will have come down.

For more information on the council tax rebate, go to www.harrogate.gov.uk/council-tax.

Gay man says Harrogate police take women victims of stalking more seriously

A man who was stalked and harassed by his former partner has accused police of failing to take the case seriously because he was a gay man.

Jack* and his partner of five years, Paul*, who both live in Harrogate, broke up in early 2021.

Although the split was instigated by his partner, and was initially amicable, Jack said Paul soon began to turn up at his house and at places he would usually visit.

Jack said:

“Though there was no physical altercation, he often targeted my home. He tried to gain entry and would often appear in the garden – on one occasion my dog was nearly killed.

“He’d shout at people visiting my home from his car, monitor my friends and families activities. He used to set up dating profiles attempting to send abuse. There were occasions where he used my credit card details for online purchases, turned up at my place of work, approach me in restaurants…

“There were numerous situations like that over the course of five months. He started locating me and rev his car next to me if I was out walking.

“It meant I couldn’t operate a normal life without some kind of obstruction and feeling very unsafe and frightened.”

Eventually, after realising how much Paul’s actions were affecting his social and work life, Jack decided to contact the police last June.

He was initially uncertain whether the situation was something the police would deal with, but was reassured by the call handler.

“Immediately, they said it was stalking and harassment. They said they would send someone out, and he called later that day to organise a visit. He came to take a statement within a couple of days.

“He repeated to me that it was serious and said my ex would be brought in and arrested and they would impose bail conditions to keep him away from me.”

Relieved

Jack said he felt relieved he was being taken seriously and waited to receive an update from the officer.

However, he never received a call.

“A month went by and nothing had happened. I tried to get in contact and had no response.

“Another month went by of the same thing. I heard there was a warrant out for his arrest, but after that a lot of time went by with nothing, no arrest, no feedback.”

Meanwhile, Paul’s behaviour continued to make Jack feel uncomfortable. Jack reported further instances of stalking and harassment, but never heard anything back.

He received a call from a specialist police officer who advised getting new locks, increasing home security and changing his routine. While Jack appreciated the advice, it also served as a reminder that he could be in danger.

Jack was advised by specialist police to change his locks and increase his home security

By mid-September, Jack said he felt frustrated that he had still heard nothing and submitted a complaint to the police by email. It took six weeks for them to respond.

The answer from an inspector in early November was that the PC assigned to his case was inexperienced, and had been given advice about his work.

Paul had now been interviewed, he said, and a file would be submitted to the CPS for advice about charging him.

In an email seen by the Stray Ferret, the inspector added:

“I am sorry that you didn’t receive the service you expected, but this was purely down to [the officer’s] relative inexperience, managing competing pressures of his workload and his thought process in not thinking it appropriate to ring [Paul] or visit his work premises.”

Yet more time passed with no information from the police. Jack emailed again asking for updates, and for a copy of his original statement, but received no response.

He heard no further until February this year, when IDAS – the domestic abuse charity which he had been put in touch with by police after he first called them – told him the case had been dropped five weeks earlier.

The reason was nothing to do with evidence or proof. Rather, Jack said, it was because the officer dealing with the case had only passed the file to the CPS a week before charges had to be made or the case had to be dropped.

Effectively, there was not enough time for the CPS to process it before the six-month deadline for dealing with the case had passed.

While he accepts there is nothing he can do in his case, Jack said he hopes raising the issue publicly will help other victims who might face similar problems.

He believes complaints of stalking and harassment are taken more seriously when made by women about men, but said that shouldn’t be the case.

Jack said:

“I have spoken to women in Harrogate who have been in the same situation and that’s not what happened for them. I have no doubt, if I had been a woman, it would have been very different.

“It’s not about being homophobic. But when it’s a man complaining about a man, it’s treated differently.”

Jack has now taken his complaint to the Police, Fire and Crime Commissioner, Zoe Metcalfe. He is awaiting a response from her.

He said:

“If I had read a story about this situation six or eight months ago, I would have done something sooner. I would have known it was not normal procedure – a lot of people would just assume you can’t complain [about the police] and what they say goes, but it’s not always the case.”

Zoe Metcalfe, North Yorkshire Police, Fire and Crime Commissioner

The Stray Ferret contacted North Yorkshire Police, but we were told they could not respond while the case was being investigated by the PFCC.

The PFCC’s office said it could not comment on an individual case because of data protection. A spokesperson declined to comment on the issue of whether gender or sexuality could play a part in officers’ handling of cases, but added:

“If somebody is not happy with anything that the police do, they should contact our office and make a complaint and we will investigate it.

“Let us know about it, because people should be happy. We don’t like it when people are unhappy with the service that’s provided by the police.”

*names changed to protect identities

Paris proposal for Starbeck nurses on charity bike ride across Europe

A pair of nurses from Starbeck who are cycling across Europe for charity have made the trip even more special — by getting engaged in Paris.

Andy Dennis proposed to Tracey Hill at the foot of the Eiffel Tower, and even had friends on hand to film the occasion and celebrate with them.

He said:

“Everything was perfect: the company was lovely, the place chose itself — there was a view of the tower framed by the trees.”

Tracey said:

“He got down on one knee and it felt like going into an exam you haven’t prepared for.

“I just kept saying, ‘What are you doing? What’s going on?'”

Fortunately, Tracey accepted the proposal, and the newly engaged couple have enjoyed some time in Paris to celebrate.

Staying in a hotel for a couple of nights is luxury compared to some of their other experiences so far. Tracey said:

“We’ve been wild camping on our way here. You’re getting up, you feel sticky, you’re in a field, there’s nowhere to wash yourself except with a handful of water from your bottle.

“You’re packing up and off you go onto the road – it’s so hot from about half past eight, you’re just so grateful when you go through a forest.

“We watch out for each other and push ourselves to drink even if we aren’t thirsty, so we don’t get dehydrated.”

Now, the couple are back on the road towards Geneva.

They have told close family about their engagement, and Andy posted the video on his blog about the trip, but it will be many weeks before they can celebrate with friends and family.

They don’t expect to complete the 2,000-mile trip to Gibraltar for three months.

The ride is the couple’s latest fundraiser for Medecins Sans Frontieres (MSF), a medical charity providing support to people in conflict zones and other troubled areas of the world.

Andy has completed previous challenges as part of a bid to raise £200,000 for MSF, which he has worked for on four missions: Uganda, twice in South Sudan, and in an ebola centre in Sierra Leone.

In his day job, Andy is a staff nurse on the intensive care unit at Harrogate District Hospital, where he and Tracey met. She now works as a nurse in dermatology at York Hospital.

Both have been supported by their employers, who have given them time off to complete the ride from Amsterdam to Gibraltar. The couple are funding all the travel, accommodation and food themselves, so all money donated goes directly to MSF.

To follow the couple’s progress, visit Andy’s blog or Tracey’s blog. You can donate to the cause by clicking the links from either of their blogs.

Bettys to close early for staff celebration tonight

Bettys will close its tea rooms early today as staff gather to celebrate the end of two difficult years.

The ‘Big Get Together’ will see all 1,600 staff from Bettys & Taylors invited to mark the hard work done by the company’s individuals and teams since 2020.

Today will be the first time everyone has been able to get together for what has been an annual celebration since the start of the covid pandemic.

Organiser Victoria Turner said:

“Every year we hold our internal Honours Awards which recognise the achievements and successes of our people over the 12 months.

“This year also marks the 60th anniversary of Bettys & Taylors coming together as Group, so it’s a special opportunity to bring everyone together to celebrate and reconnect after the challenges of the last two years.”

The tea rooms at Harrogate, York, Northallerton and Ilkley will close at 3.30pm today, while Harlow Carr closes at 4pm, to allow staff to join the celebrations.

Mites to be released to tackle invasive plant at Harrogate nature reserve

Mites will be released into Rossett Nature Reserve in Harrogate in a bid to tackle the growth of an invasive species of water weed.

The crassula mites attack Crassula helmsii — also known as New Zealand pygmyweed — an invasive non-native species which is causing problems for the wastewater network.

It grows on the arms of filter beds, stopping them functioning properly, and can become dominant in wetland areas which then poses a threat to the breeding habits of native species, including the protected great crested newts.

The release of the mites is a joint trial project between Yorkshire Water, Harrogate Borough Council, the Centre of Agriculture and Bioscience International and Yorkshire Wildlife Trust.

Dr Steph Bradbeer, invasive species and biosecurity advisor at Yorkshire Water, said:

“Invasive non-native species pose a very real risk to Yorkshire’s environment and wildlife. They can also impact on our ability to treat and distribute water to homes and return wastewater safely to the environment.

“Crassula is one such species and we hope this trial will provide an environmentally friendly way of tackling it in the environment and at our wastewater treatment works.”

The mites have been quarantined and tested extensively to ensure they will only tackle Crassula helmsii and will not attack other species of Crassula, such as stonecrops, which are attractive plants that brighten up stone surfaces in the summer.

The announcement of the trial coincides with Invasive Non-native Species Week, which began on Monday and aims to raise awareness of and prevent the spread of invasive plants.

Invasive non-native species not only impact on the environment, but also have a large economic impact, costing the UK economy an estimated £1.8 billion per year.

Councillor Andy Paraskos, Harrogate Borough Council’s cabinet member for environment, waste reduction and recycling, said:

“This is a new approach for us in the Harrogate district and we welcome this opportunity to work with Yorkshire Water and Yorkshire Wildlife Trust – and of course the Crassula mites – to use a practical solution to help tackle this non-native weed at Rossett Nature Reserve.”

Bettys applies to create new baby changing room in Harrogate tea rooms

A new baby changing facility could be created at Bettys‘ Parliament Street tea rooms if planning permission is given.

The company proposes changing the layout of its basement toilets to allow a separate room to be created for baby changing, rather than the current changing table within the ladies’ toilets.

The building is Grade II listed so permission has to be given by Harrogate Borough Council for any changes to be made.

As part of the application, a design and heritage statement said:

“Currently, the building does not have any separated room for baby change, accessible to all. The current baby change use allocated within the ladies toilet.

“Firstly, the proposal aims to divide the existing ladies customers toilets to create two separated rooms within the existing space, with two independent doors from the Spindler corridor. This allows the baby change to be used independently.

“Secondly, the proposed refurbishment creates an opportunity to enhance the design for the female toilets and baby change with the general palette through the rest of this building and other Bettys branches.”

The proposed design would replace the dark wooden panels and tiled flooring with new materials including limestone and timber, as well as updated decor including wallpaper.

A fireplace in the ladies’ toilets will also be refurbished as part of the project.

To view the full application, click here to visit Harrogate Borough Council’s planning site and use reference 22/01430/LB.

Community invited to launch day at Darley boules courts

A French-themed open day will be held to officially launch the new boules courts in Darley this weekend.

Darley Playing Fields Association is inviting the community and visitors from further afield for wine, cheese — and of course, a game of petanque.

Taking place this Saturday, May 21, from 2pm, it will be an opportunity to see the work that has gone into creating Darley’s new community facility at the playing fields.

Association chairman Mark Simpson said:

“It’s aimed at the local community and will be a relaxed affair with the aim of getting the availability of petanque known and getting people to have a go.”

The courts have been available to play on since Easter, with a few informal teaching sessions taking place.

They were created by the playing fields association with funding from the National Lottery Community Fund, while Darley and Menwith Parish Council supported the work and funded two benches by the courts to mark the Queen’s platinum jubilee.

Revival for James Street as major brands set to open doors

Business leaders say one of Harrogate’s most prestigious streets is experiencing a resurgence after the challenges of covid.

James Street was for many years seen as the most desirable place to open a shop in the town, with its heritage features and high quality brands.

However, the last couple of years have seen it struggle with empty units, the temporary removal of parking spaces, and controversial plans to pedestrianise at least part of the street.

But with major national brands including Oliver Bonas and Pret a Manger set to open there in the coming months, along with popular local beer emporium Husk, could James Street be experiencing a return to its former fortunes?

Harrogate BID certainly thinks so, as manager Matthew Chapman explained:

“It is very good news to see a swathe of new business opening on James Street, including a number of well-known national brands.

“It has always been one of the town’s most prominent streets, hosting a wide variety of quality shops, and when Next moved to Victoria Shopping Centre it was a blow. In its place we had a discount store, which certainly wasn’t in keeping with other shops on the street.

“Now the unit is to be occupied by what we believe to be a top fashion brand, and coupled with Pret a Manger moving in next door, it will give James Street a very welcome boost.”

The positive news for the street comes despite fears raised by existing businesses that any pedestrianisation – and the nearby Station Gateway scheme which would reduce Station Parade to one lane for cars – could be severely damaging to retail.

Latest Station Gateway visuals which show Harrogate's James Street pedestrianised.

Station Gateway proposals show Harrogate’s James Street pedestrianised.

Business owners have argued that customers like to park up nearby and pop into shops for just a few minutes, rather than parking further afield and walking in. Reducing their ability to do so, owners say, will have an effect on footfall and seriously hamper their viability.

Bob Kennedy, who owns Porters on James Street, said the arrival of new businesses is a welcome sign – but does not necessarily reflect confidence in the proposed changes.

“It’s a classic case of what will happen if we pedestrianise it. Walk up Cambridge Street and have a look at the quality and you realise why people want to be on James Street instead.

“I don’t think [pedestrianisation] would lead to businesses leaving. With the larger independents and upcoming chains, it’s simply if you are in a spot and it’s making you money, you stay. If it’s losing you money, you look to leave.

“Whether the Station Gateway will lead to people taking less money and less profitability and therefore make them think about leaving, who knows?”

Mr Kennedy said rents had come down as landlords realised demand for retail space had fallen slightly, making it more viable for businesses to open up and try to make shops viable.

This was more likely to be a factor, he said, than any proposed changes which could take a long time to come into effect.

However, he said the situation was cyclical, with low rents encouraging more demand, which would in turn drive rents back up. Larger, national brands would be more likely to be able to absorb those higher costs, he said.

Three options for James Street will be consulted on, under council plans.

Planters were used to prevent parking on James Street during the covid pandemic

For Harrogate BID, there is a clear sense of positivity across the town centre after a tough two years.

Mr Chapman added:

“It’s not just James Street that is seeing new life being breathed into empty units.

“Walking around town as I do regularly, new businesses are also popping up in a number of other locations, including Montpellier, which is good news for the town centre economy.

“Having a vibrant mix of national and independents is what makes Harrogate appealing to shoppers, both local and from further afield.”

District businesses donate to Ukraine aid convoy

Businesses from across the Harrogate district have shown their support for Ukraine by donating dozens of pallets of supplies.

Neom Organics has given shower gel, soap and hand sanitiser, while Taylors of Harrogate has contributed supplies of tea and coffee.

Children’s shop Milk and Honey donated thousands of pounds’ worth of clothes, from wellies and hats to summer clothes. Other donations have included bottled water and fizzy drinks.

The supplies are being sent to Global Empowerment Mission, which is distributing them to refugee camps as well as communities in Ukraine.

Organiser Whitney Vauvelle said:

“It has been an incredible effort from the Harrogate and Yorkshire community. It really speaks highly of the bread and butter of what this community is about.

“People are going numb on this and we can’t let that happen. Supply chains are severely disrupted into Ukraine so we have to keep donating and sending trucks over.”

A final collection will be held at White Horse Machinery (WHM) on Hornbeam Park on Wednesday, May 18, from 9.30am to 1.30pm, when businesses and individuals can make contributions.

Donations of non-perishable foods are needed, along with clothing including shoes, new underwear, new and like-new trainers, and sportswear for children.

For more information, call Ms Vauvelle on 07860 922600.

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Home care company expands from Harrogate base

A home care company founded in Harrogate in 2018 is expanding to a satellite office in West Yorkshire.

West Park Care will cover Ilkley, Burley in Wharefedale, Guiseley, Menston, Yeadon and surrounding areas from its new office at Wharfe Bank Mills in Otley.

Founder Tom Page said:

“We’ve got through the pandemic which has been a slog to say the least. We’ve come out of that relatively unscathed and now we’re looking to expand.”

The company offers domiciliary care to private clients in their own homes, and now has 30 staff and 44 clients on its books.

Mr Page said its point of difference was not using zero-hours contracts and paying above minimum wage, which helped it to keep staff turnover low.

New group launches for Harrogate women with menopause

A proposal to set up a group for women dealing with symptoms of the menopause has received an “overwhelming” response from the community.

Vic Smith-Dunn, who runs Harrogate-based social enterprise MyLifePool, posted the idea on the group’s Facebook page this week.

Within just a couple of hours she had numerous comments from people saying it was desperately needed. With a date for its first meeting arranged, more than 25 people signed up straight away.

Vic said:

“When you go to your GP, they haven’t necessarily been given a full in-depth education about perimenopause. Being able to say, ‘is this a possibility?’ and ‘maybe I could do this or that?’ can be helpful, but where do you find the information in the first place?

“The idea of the group is to share information – it’s about women supporting women.”

The inspiration for the group came from Vic’s own experience of perimenopause, which she said left her worried about her health. However, speaking to other women going through the same thing gave her reassurance that hormonal changes were to blame for her symptoms, including loss of memory and depression.

When the group first meets on May 25, biochemist and nutritionist Linda Le Floch from Quality Health Foods in the Westminster Arcade will give some tips on ways to manage symptoms.

There will also be opportunities for women to submit questions in advance or ask them on the night, and to share their own stories and advice about dealing with the impact of menopause.

The way the group operates will be guided by its members, who will be able to meet for coffee, nights out and other events as frequently as they wish.

Vic also hopes to put on a larger event in future, including information for husbands and partners supporting women through menopause. She said:

“My husband did a whole load of research and got to understand the hormone imbalance so he was able to explain to me what was going on. I just wasn’t able to do that at the time.

“Without that understanding, so many marriages break down because men don’t understand what their wives are going through – the women don’t always understand it themselves.”

To book a place at the event on May 25, click here.