The company behind a plan to build a Starbucks drive-thru on Wetherby Road is taking Harrogate Borough Council to appeal over its decision to reject the proposal.

Euro Garages Ltd, which manages petrol stations and fast food outlets across Europe, submitted plans to build a coffee shop on the former 1st Dental site.

The proposals included demolishing the existing building to make way for a drive-thru coffee shop with 19 car parking spaces. It would then be handed over to Starbucks to operate.

The borough council refused the application in December 2019 – the third time the plan has fallen short.

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Councillors rejected the proposal on grounds of air quality and traffic flow concerns along Wetherby Road. The authority also raised concerns over a loss of amenity to those living next to the Starbucks due to noise and light pollution.

In a council decision notice published at the time, the council said:

“The proposed highway alterations to facilitate a right turn into the site would lead to the loss of a traffic lane to the detriment of the flow of traffic along Wetherby Road which would lead to an increase in congestion together with highway safety concerns regarding those turning right into the site having to cross two lanes of oncoming traffic and the increase of vehicular traffic close to a traffic signal controlled junction that is already operating at capacity.”

Councillors threw out a similar proposal back in 2017. The government then dismissed an appeal against the decision the following year.

Now, Euro Garages has submitted another appeal to the government’s Planning Inspectorate.

The layout of the proposed Starbucks on Wetherby Road.

In its statement of case, the company said there was “no justification” for refusing the proposal on the grounds of a loss of a traffic lane.

It said:

“The proposal would not lead to the loss of a traffic lane and additional highways space would be created by the development which would see localised widening on Wetherby Road.

“The development would not result in a material detrimental impact on the flow of traffic along Wetherby Road as evidenced in the Transport Assessment Modelling.”

Cllr Pat Marsh, whose ward the development falls into, said the plan was “absolutely ludicrous” and wrong on traffic and health grounds.

She said the development would increase pollution as traffic backs up down Wetherby Road.

Cllr Marsh said:

“People cannot understand the absurdity of wanting to build a drive through on one of the busiest roads in Harrogate. It is the only air quality management area in Harrogate, it has a lot of traffic movements.”

She added that residents would also see an increase in noise and light pollution due to the Starbucks being built next to them.

“Can you imagine from 7am in the morning until 10pm at night cars coming in and out ordering coffee?

“How are those residents going to be able to have a reasonable amount of amenity? They are just not.”

A government planning inspector will make a decision on the appeal at a later date.

A 23-year-old Harrogate man charged with murder has been named in court this morning.

Daniel Liam Ainsley, of no fixed abode, appeared at York Magistrates Court today, where he did not enter a plea.

Magistrates sent the case to Leeds Crown Court, where it is due to be heard on Wednesday morning.

Mark Wolsey died on Friday at a flat on Mayfield Grove after sustaining serious injuries.

The police released this picture of Mark Wolsey.

North Yorkshire Police said yesterday it had increased patrols in the area but told residents that it was a “contained incident” and that the public was not at risk.

Read more:

• Arrest after suspected murder in central Harrogate
• Suspected Harrogate murder: police forensics enter home
• Harrogate murder suspect named in court

The force has appealed for anyone with information to call 101 or Crimestoppers anonymously on 0800 555111. The incident number is 12210072144.

North Yorkshire County Council’s trading standards department has been accused of not taking complaints about a Harrogate builder seriously.

Over a period of at least seven years, James Moss has set up and closed several new companies and has been ordered by the civil courts to pay tens of thousands to customers following multiple complaints of shoddy workmanship.

Yet trading standards, which has been aware of Moss since at least 2014, recently closed an investigation following a complaint due to a lack of evidence, which it said was “hampered” by the covid pandemic.

Trading Standards has the power to investigate cases that could ultimately result in a criminal record, fines, disqualification from acting as a director or even imprisonment.

People who have made complaints against Moss though to trading standards told the Stray Ferret that it could have acted against him years ago and spared a trail of misery for his customers.

2014: “Nothing happens”

Kev, who asked us not to use his surname, bought a fireplace from James Moss in Harrogate in 2014.

After the builder “made a mess of it”, the county court ordered Moss to repay some money back, which he has not received seven years later.

Kev said he complained to trading standards about Moss but was disheartened after the complaint went nowhere. He said “they didn’t seem to be bothered.”

Even though his dealings with Moss were many years ago, Kev said it was a stressful time for him and his wife who are still troubled by the experience today. 

He believes that if trading standards had taken tough action following his complaint in 2014, it could have prevented James Moss from trading by the courts.

“At the end of the day they have procedures, but nothing happens.”

2018: “Fobbed off”

In March 2018, four years on from Kev’s complaint, trading standards began an investigation into James Moss following a complaint from Karen Macgillivray-Fallis from Burton Leonard.

Ms Macgillivray-Fallis submitted her complaint after the builder left a garage conversion in such a state it had to be demolished.

But she has grown frustrated with the speed of their investigation into her case and says she felt “fobbed off” and “not taken seriously” by the department.

She said it took until September 2018 before she was even asked to submit a formal statement.

In October 2020 she received a letter from NYCC’s trading standards which said its investigation into Moss has been closed.

It had been exploring whether he had breached the Consumer Protection From Unfair Trading Regulation 2008 and the Fraud Act 2006 whilst working for Ms Macgillivray-Fallis.

The letter, which has been seen by the Stray Ferret, said it was closing the investigation due to a lack of evidence. It also blamed the covid crisis for hampering its inquiries, which Ms Macgillivray-Fallis said is not good enough.

She said:

“Using the pandemic as an excuse for inaction is a bit crass.”

“It’s just heartbreaking. I hate injustice.”

“Toothless tiger”

In the time that Ms Macgillivray-Fallis made her initial complaint to trading standards in 2018, others, including Gill Lawrence, Vicky Cooke and Anna McIntyre have all won civil cases against James Moss.

Moss has also set up eight new companies and dissolved five of them.

Last month, Ms Macgillivray-Fallis won her own case against Moss in the Harrogate small claims court when he was ordered to pay almost £10,000. 

Despite the civil courts ruling against Moss time and again, we are not aware of trading standards taking any firm action against the builder.

We spoke to one person who was so defeated after a previous experience with trading standards that he didn’t bother making a complaint after being unsatisfied with the quality of James Moss’s work.

He called the department a “toothless tiger”.

“A strong track record”

James Moss has always maintained his building work has been of good quality and has disputed some of the court claims against him. He told the Stray Ferret in November last year that he has ceased trading as a builder.

In a statement released to the Stray Ferret, Matt O’Neill, assistant director of growth, planning and trading standards, said he would not comment on individual cases but defended the department’s track record.

He said:

“Our trading standards service is determined in its enforcement work, not only to protect the residents of North Yorkshire as consumers, but also to ensure a level playing field for the many legitimate businesses in the county.

“The service receives about 7,000 complaints from consumers each year. Officers assess these to determine which should be investigated. Following an investigation, enforcement may range from advice and guidance to prosecution and confiscation or forfeiture of assets following conviction.

“In deciding whether to prosecute, the service must first be satisfied that there is sufficient evidence to provide a realistic prospect of conviction. A decision to prosecute is not taken lightly. Prosecution is a serious step with considerable repercussions for those who face criminal charges.

“The service has a strong track record. For example, a joint operation with colleagues from other agencies last year saw the courts order offenders to give up £140,000 in proceeds from their crimes to compensate their victims.

“There are occasions when the standard of businesses’ work does not meet consumers’ expectations. This is not acceptable and consumers could take action in the civil courts for breach of contract. However, such conduct would not necessarily amount to a practice over which the trading standards service could take action.

“Equally, businesses sometimes fail. This is recognised in law, with provision for the management of bankruptcy and insolvency. A business failure alone will not amount to conduct about which the trading standards service could take action. The Department for Business, Energy and Industrial Strategy has a remit to investigate sole traders and companies that have acted illegally in relation to the formation or solvency of trading entities.”

Police have charged a 23-year-old man with murder after a Harrogate man was found dead on Friday night.

Mark Wolsey has been named as the victim, who paramedics pronounced as dead at 10pm on Mayfield Grove.

Mr Wolsey was found with serious injuries before he died and police said they detained the supect “very quickly.”

His family asked police to share the above photo of him and are being supported by specially-trained officers.

Police on Mayfield Grove on Saturday.

The suspect, who is also from Harrogate, remains in custody and will appear at York Magistrates Court on Monday.

North Yorkshire Police has increased patrols in the area but has told residents that it is a “contained incident” and that the public was not at risk.

The force has appealed for anyone with information to call 101 or Crimestoppers anonymously on 0800 555111. The incident number is 12210072144.

Read more:

• Arrest after suspected murder in central Harrogate
• Suspected Harrogate murder: police forensics enter home

Detective Superintendent Fran Naughton, who is leading the investigation, said:

“Our investigation is well under way and we can confirm this was a contained incident.

“A man is now in police custody and we do not believe there is any wider risk to the public.

“However, many residents will be understandably anxious about what has happened. There will be a greater police presence in the area, which we hope residents will find reassuring, and officers will be working closely with the community.

“Our specially-trained officers are supporting the deceased man’s family at this difficult time.”

A Harrogate boxing and martial arts gym is fighting for its survival after months of enforced closure as a result of coronavirus.

H Hour Boxing and Kao Loi, based on Skipton Road, has seen its funding dry up over the last year as it continues to pay the bills without any income.

The gym has received some government funding but the owners claim that it often misses out because it is based in an expensive area.

Despite its ongoing closure the gym owners still have to pay £1,000 a month for rent plus utility bills on top. All the coaches are volunteers.

To try and build up its finances again the head coach, Rob Smith, has decided to do a skydive to try and raise £5,000 for the gym.

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Mr Smith, who used to work in the army and is also the chair at the British Boxing Board of Control for the central area, told the Stray Ferret:

“If we go down, then the Kao Loi side of the gym would also go down. We do not want that to happen.

“We have got some money left to see us into the next month but beyond that we need to be open again and get the revenue coming in.

“To try and bring some money in, I am going to do a skydive for my 50th birthday. I have asked for £5,000 but that’s a dream really.

“We need some money to keep going. We are fighting for survival. A lot of clubs have closed. We do not want to close, it’s a lifeline for so many.”

Police forensics officers entered a home in Harrogate this afternoon where a man is suspected to have been murdered.

A 23-year-old man was arrested on suspicion of murder in the street in Mayfield Grove just after 10pm last night.

A 48-year-old man was found with serious injuries inside a nearby flat and was certified dead at the scene by ambulance staff.

In an update at 1.14pm this afternoon, North Yorkshire Police said the suspect remained in custody and was being questioned by detectives.

There has been a heavy police presence on Mayfield Grove today. An officer has been posted at the door of the suspected crime scene and a procession of police vans have been coming and going. Shortly after midday a forensics team entered the flat.

The police update urged people not to be worried about the “noticeable police presence in and around the area”.

Read more:

• Arrest after suspected murder in central Harrogate
• Man charged with murder of 22-year-old Harrogate woman

Detective Superintendent Fran Naughton, who is leading the investigation, said:

“Our investigation is well under way and we can confirm this was a contained incident.

“A man is now in police custody and we do not believe there is any wider risk to the public.

“However, many residents will be understandably anxious about what has happened. There will be a greater police presence in the area, which we hope residents will find reassuring, and officers will be working closely with the community.

“Our specially-trained officers are supporting the deceased man’s family at this difficult time.”

The police appealed to anyone who was in the Mayfield Grove area of Harrogate on Friday night who saw any suspicious activity to contact North Yorkshire Police by calling 101 and selecting option 1.

If you prefer to remain anonymous, you can pass information to Crimestoppers on 0800 555 111.

Please quote incident number 12210072144 when sharing information.

The leader of Harrogate Borough Council has said he has received just one complaint from residents in the Beech Grove area who oppose the road closure.

Cllr Richard Cooper, who is also the Harrogate central district councillor for North Yorkshire County Council,  was replying to that complaint.

The concerned resident, who requested anonymity, wrote to Cllr Cooper and Cllr Don Mackenzie to say that the road closure was a “fine mess” after drivers churned up grass verges.

Read more:

• Cars drive over Stray to avoid Harrogate road closure
• New Beech Grove sign to stop cars driving on Stray

The closure is a six month trial and designed to encourage cycling by stopping through traffic and creating a Low Traffic Neighbourhood.

The road was closed with only a few days notice under an “experimental order” and initially led to cars driving over part of the Stray to avoid the closure.

However, since North Yorkshire County Council installed a sign on the Stray the problems have been reduced to those who struggle with three-point turns.

Cllr Richard Cooper.

Cllr Richard Cooper wrote in response today:

“I strongly support the low traffic neighbourhood scheme. I hope very much it becomes a permanent and growing feature of our roads in Harrogate.

“You are the only correspondent I have had from the area opposing the scheme.

“It seems very odd to me that on the one hand I get many, many complaints about drivers putting their foot down on Beech Grove when there are so many older people living there.

“Yet when we do something about it then there is a complaint.

“The problem with the chewed up verges isn’t created by the Low Traffic Neighbourhood scheme.

“It is caused by the lazy and inconsiderate motorist who ignores the many road signs and is too poorly skilled at driving, or more likely couldn’t care less, to execute a fairly simple three point turn.”

Cllr Don Mackenzie, executive county councillor for access at North Yorkshire County Council.

Cllr Don Mackenzie also replied to say that the county council could protect the grass verges from further damage:

“Thank you for bringing this matter to our attention. It sounds like you are not a supporter of our Low Traffic Neighbourhood scheme on Beech Grove.

“As you know, NYCC will be collecting views on this experimental order for the next six months.

“I have picked up a great deal of support for the scheme on social media in these early days.

“We have had to take steps to prevent inconsiderate drivers from attempting to bypass the closure.

“We can perhaps also consider means of preventing the sort of verge damage which your photo shows, if that occurs more often.”

The best way forward for any society that has come through a dark time is to offer a vision of hope and recovery – and more importantly, a straight line to it.

After the terrible years of the Great War of 1914-1918, the authorities in Harrogate asked the best people qualified to come up with answers on how the town should recover – the people themselves.

Of the several local organisations to respond, none had better knowledge than the Harrogate Medical Society, which after discussions with other groups, such as hoteliers, traders, residents and local societies, published a list of suggestions to aid recovery and promote the attractiveness of the town.

At the same time, the council asked mineral well expert Professor Smithells to select essential aspects of his wartime study of the town’s mineral waters, to assist the initial recovery process of the town’s main business – the spa.

Within weeks of the November 1918 armistice, the recommendations were ready, and their essential points were that Harrogate must be made more attractive to visitors to ensure the economy not only survived, but prospered.

Post-1918 blueprint

Chief among these recommendations were:

[1] Shopping should be made more agreeable by protecting shoppers from sometimes severe climatic conditions, such as excess rain or sunshine, and that the ‘colonnading’ or erection of glazed pavement canopies along Royal Parade, Montpellier Parade, both sides of Parliament Street, both sides of James Street and Crescent Road would not only achieve this, but would add greatly to the town’s beauty as well as the comfort and convenience of visitors, and benefit of shopkeepers.

[2] Landscape improvements to Crescent Gardens; Station Square, where recent building development had been of a tawdry nature; the circular garden in front of the Prospect Hotel which could receive a permanent war memorial; the gardens in Victoria Avenue. Every one of these improvements had been implemented within 10 years.

[3] Better use to be made of the The Royal Hall’s gardens. Here, several hard court tennis courts were constructed, that allowed the Davis Cup matches to be held there.

[4] More regular music recitals in the gardens of the Royal Hall and Crescent Gardens. Again, this was implemented, especially after the 1933 completion of the Sun Pavilion.

[5] Improved lavatory accommodation, particularly on Harlow Moor, in Low Harrogate and Station Square. Again implemented, with about six new sets of conveniences being provided across the town.

Other recommendations included: tighter regulation of cab and taxi fares, better control of the dust nuisance, a continuance of the excellent standard of advertising the town, improving regularity of Pullman service, and the erection of a new Pump Room to the right of the entrance to Valley Gardens – this last, perhaps fortunately, was eventually abandoned.

Bottling mineral water

In 1920, a school for training staff at the Spa was opened, which brought considerable positive publicity to the town, and which succeeded so well that other spas were soon sending their staff to Harrogate for training.

In the past, the bottling of Harrogate’s mineral waters had been an often contentious matter, with opponents arguing that if people could buy Harrogate Water in Aberdeen, Bristol or Manchester, they would not need to visit the town and would thus deprive the economy of significant income.

But supporters argued that bottling would open up a large market by making the waters available to those who would never be able to travel to Harrogate, and that in addition, bottling was a wonderful opportunity to publicise the town’s name. But in 1919, the corporation changed tack, and resolved on 21st January 1919 to establish a table water industry.

Although some of these recommendations were never achieved, many were, and this gave people a sense of vision and hope for the future, much positive publicity being provided by the national press, for which Harrogate had become ‘the Nation’s Spa’.

Post-1945 blueprint

At the end of the Second World War, Harrogate faced completely new problems, most of which arose from the acute shortages of materials necessary to aid reconstruction, and the decline of the British spa industry that came after the introduction on July 5 1948 of the new National Health Service.

Despite these barriers, Harrogate’s council investigated several proposals to secure the spa economy, and encourage the growth of new industry, including office and retail development, and above all to create an atmosphere of hope.

As all of the town’s hotels had been requisitioned during the war, the council decided on August 13 1945 to petition the Minister of Works to start the de-requisitioning process, so that the town’s accommodation business could be revived. On June 3 1946, the council decided to spend £100 on erecting a fountain, to emphasise the importance of water to Harrogate.

October 1946 saw the council encouraging the formation of a ‘Friends of Harrogate’, which would strive to enhance and promote the town. In July 1947, Harrogate’s brilliant publicity and entertainments manager advised the council that during the previous six months, 33 conferences had brought between eight to 10,000 visitors to the town, and that this was the way forward.

Then, in 1949, the public learned that Harrogate was set to become the national centre for the study of arthritis and rheumatism, with visits from the Minister of Health planned. At the same time, the fringes of the Stray were planted with bulbs and fairy lights hung in its trees, to add to the beauty of the area.

More attractions were planned, and on June 27 1949 the council resolved to start a scheme to convert the Royal Pump Room into a museum to attract visitors. These were but a few of the steps taken by the council to revive the town’s economy and give people a sense of optimism.

Tinkering with one-way systems

Now, we have talk about tinkering with further one-way systems for traffic, which is inherited from the council’s foolish 1970 one-way experiment that interrupted the two-way flow between Spacey Houses and New Park with one-way flow between West Park and Parliament Street, an action which forced through traffic into King’s Road, Cheltenham Parade, Station Parade, and York Place. This is why they are still trying to make something of Station Parade. This was why all the trees have vanished from King’s Road to Cheltenham Crescent to Station Parade (see photo).

Cheltenham Parade copyright Walker-Neesam Archive

The plan for this new Harrogate ‘Gateway’ talks about the Station Square area being a gateway, something it always was, until the council allowed the railway station to be destroyed in 1964, as my accompanying photo shows.

Station Square copyright Walker-Neesam Archive

Afterwards, when architect David Cullearn designed a public event arena outside the Victoria Centre with a fountain (see photo) it was the council that weakly allowed a new owner to infill the arena, destroy the fountains, and use the new arid forecourt to display cars or host fast food stalls with their backs to the main exit of Harrogate Railway Station.

Victoria Centre copyright Walker-Neesam Archive

The latest drawings of the proposed gateway also show the Victoria Centre with a canopy around it, a beautiful original feature (see photo) which was destroyed with the council’s authorisation when they allowed the then-owner to extend the ground floor retail space, which wrecked architect Cullearn’s useful covered walkway.

Victoria Centre copyright Walker-Neesam Archive

Where’s the vision now?

Today, as we see signs that the terrible pandemic is diminishing, Harrogate is crying out for a vision, for a sense that the town’s leadership has a solid and achievable vision for our future, and a vision based on the interest of the whole community, rather than narrow party political lines. Does this vision exist, and if it does, is it being communicated to the entire population?

In my capacity as a historian, I hear from many Harrogate people, and know after long experience that there are many in our town who neither know nor care about the difference between the district and the county council, and are unfamiliar with the work of local government, other perhaps than that they have to support it financially. These – I suggest – are the people the vision needs to reach. And the vision should give inspiration and hope for the future of our much-loved locality.

Malcolm Neesam,
[Illustrations copyright Walker-Neesam Archive].

Police have issued a warning after an increase in burglaries in the Harrogate district.

Officers said there had been an rise in burglaries in the Pannal, Rossett and the Stray areas.

The force said people should ensure their windows, doors and cars were locked and to report any suspicious activity to police.

A warning has also been issued to residents in the Duchy Road area after thieves stole property from cars. Police said vehicles had been left “insecure” and urged people not to leave items on display.

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A post on North Yorkshire Police’s Facebook said:

“Last night a number of insecure vehicles were entered in the Duchy Road area of Harrogate and property was stolen. 

“This is reminder to motorists to ensure that your cars/vans are locked, even if parked on your driveway and ensure that no items of value are left on display.”

Police added:

“There has been an increase of burglaries in Pannal, Rossett and the Stray areas of Harrogate.

“Please ensure that you lock your doors, windows and cars. If you witness any suspicious activity, please contact the police immediately.”