A senior police officer has insisted Harrogate town centre “is safe” despite it having the highest rates of anti-social behaviour in North Yorkshire.
Chief inspector Alex Langley told a council meeting on Monday that the town centre is the “busiest” ward for North Yorkshire Police, but added the area’s crime figures are considered relatively low when taken in context of the large population.
He explained there have been a total of 243 anti-social behaviour incidents in the area across 12 months, saying:
“That is less than 0.6 incidents a day.”
He added:
“When you look at the amount of people and potential issues, I think it is actually quite a reassuring number and that it really is a safe place to be.”
Chief inspector Langley also said the entire Harrogate district had seen a “steady reduction” in all crimes over a one-year period, including a “phenomenally low” robbery rate with an average of one incident reported every two months.
However, he was warned by councillors that crime was becoming an increasing concern in certain areas and that the force may be unaware of hotspots because of residents’ reluctance to report incidents.
This includes Harrogate’s Bower Street which was highlighted by councillor Chris Aldred, who said anti-social behaviour “does seem to be getting worse” in the area with regular complaints of “rowdy” individuals drinking from 9am.
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On Friday (October 14), a man was reportedly stabbed in a fight on Bower Street and a 23-year-old man from Harrogate has since been charged with assault on a person occasioning actual bodily harm, possessing an offensive weapon in a public place, and wounding with intent.
The area outside Harrogate’s McDonald’s restaurant on Cambridge Road has also been flagged as a concern after two community support officers were allegedly assaulted by two teenage girls on April 1 this year.
A 13-year-old and a 15-year-old, who cannot be named for legal reasons, have since been charged and are due to appear in court on October 28.
Chief inspector Langley said his officers were “well aware” of problems in the two areas as he also stressed the importance of people reporting incidents.
He added that a problem-solving plan was being made for Bower Street.
He told Monday’s meeting of Harrogate Borough Council’s overview and scrutiny commission:
“We are alive to this and trying to use all the powers that we have got, but again if we don’t get the reports, we will struggle.
“My plea is that if there is a problem, tell us about it.”
Earlier this year, Harrogate BID launched a campaign to encourage people to report incidents in the town centre to ensure police crime statistics reflected the situation being experienced by business owners.
Police ‘looking into’ Harrogate stabbing claimsPolice have said they are ‘looking into’ claims that a stabbing took place in Harrogate on Friday night.
The Stray Ferret received a message on Saturday morning saying a police cordon had been installed on Bower Street on Friday night.
We received subsequent messages, including one from a senior Harrogate businessman saying he was told by police at the scene that a stabbing had taken place.
We emailed North Yorkshire Police about the incident on Saturday morning but did not receive a reply. Following a subsequent email this afternoon, police said they were ‘looking into’ the matter.
The businessman, who asked not to be named, expressed concerns about the impact of persistent anti-social behaviour on residents and shops in the area. He said:
“It gets worse every single day, culminating in a stabbing last Friday.
“I walk past there everyday and know many of the residents around the area. Every day there is street drinking, drug taking, and verbal and physical abuse.
“There was a council residents’ consultation back in the summer, but nothing has been done. When the police are called, they simply say ‘report the incident’ but nothing results from that.
“What more than a stabbing will it take the council/police to do about something that everyone in the town knows is a dangerous anti-social issue?”
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Bower Street was one of the areas mentioned at a Harrogate District Chamber of Commerce meeting last week, where police officers gave an overview of policing in the area.
A delegate said one business had already been forced to close on the street because of persistent anti-social behaviour and asked whether the police could do anything to prevent people “milling around”.

One Arch
Chief Inspector Alex Langley admitted there was little they could do in trouble spots such as Bower Street and outside McDonald’s.
He added Bower Street was close to many agencies offering support to people, and therefore attracted issues.
The nearby One Arch tunnel into the town centre is an area earmarked for improvements under the Harrogate Station Gateway scheme.
Harrogate district businesses ask police for help tackling anti-social behaviour
A Harrogate police officer has said there is “no perfect solution” to town centre anti-social behaviour after businesses asked for help.
A Harrogate District Chamber of Commerce meeting on Monday heard concerns about behaviour on Bower Street and outside McDonald’s restaurant in Harrogate, as well as at Knaresborough castle.
Chief Inspector Alex Langley and Superintendent Theresa Lam started by giving an overview of police issues in Harrogate in which they said Parliament Street was “the busiest ward” in the county for incidents.
A delegate said one business had already been forced to close on Bower Street because of persistent anti-social behaviour and asked whether the police could do anything to prevent people “milling around”.

Chief Inspector Alex Langley
Ch Insp Langley said police had an input on street design but admitted there was little they could do in trouble spots such as Bower Street and outside McDonald’s. Talking about the area outside the restaurant, he said:
“It’s been a problem since I started 19 years ago and will continue to be because it’s the perfect place to sit.
“There’s no perfect solution for moving on people that aren’t committing crimes.”
He said if the problem was tackled in one area it would only move to another.
A Knaresborough businesswoman said late night drinkers congregated in the castle grounds at Knaresborough because the lack of streetlighting made it an “ideal place to go”. But she said they often left broken glass, which was then a problem for dog walkers and tourists the next day.
Chf Insp Langley said he would report the issue to the police neighbourhood awareness team.
He urged businesses and people to report crimes, saying the police could only act if they were aware of problems.
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- Business Breakfast: Crime Commissioner and senior police officers to face Harrogate business leaders
Suspended sentence for Masham woman who harassed neighbours
A 50-year-old woman has been given a suspended sentence for harassing her neighbours in Masham over a period of almost a year.
Summer Sugar was sentenced at York Magistrates’ Court yesterday after being found guilty in July of harassment by anti-social behaviour between September 15, 2019, and August 25, 2020.
Magistrates heard her neighbours were left unable to go about their lives because of the constant fear of what she would do.
She was found to have caused consistent noise nuisance, with intense loud banging on walls for prolonged periods and playing loud music. She had taken photographs of her neighbours in their garden, including their young children, and had made a malicious complaint to Yorkshire Water about them blocking her drain, which turned out to be false.
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Asking magistrates not to impose a custodial sentence, defence solicitor Callum Terry said Sugar had three children, one of whom had “significant learning and behavioural difficulties” and another who was only 11 and was home schooled.
He said her anti-social behaviour towards her neighbours had stopped two years previously and asked magistrates to take this into account when sentencing.
Sugar was currently facing her own health problems, he said, with investigations ongoing into pain and discomfort she was experiencing. He added:
“She moved to the North Yorkshire area having fled domestic violence. She was in a very abusive relationship and she fled that with support from various agencies.”
However, the prosecution said the impact of Sugar’s actions should not be underestimated. A victim impact statement written by the mother was read to the court.
In it, she said:
“[This situation] has eaten into my confidence, wellbeing and health. It has taken precious time away from the important, good things in my life, to try and get her to stop and now to get justice for my family.
“I have wasted so much of my time having to liaise with various people and organisations about her. All this unnecessary, negative work has taken me away from my husband and my children.”
Magistrates imposed a 12-week custodial sentence suspended for 18 months and ordered Sugar to pay a £128 surcharge and £300 costs.
They also imposed a two-year restraining order preventing Sugar from contacting the victims directly or indirectly.
Police plea to Ripon parents after anti-social behaviour complaintsNorth Yorkshire Police issued a plea to parents tonight to keep an eye on their children after receiving complaints of anti-social behaviour in Ripon.
In a statement on social media, the force asked parents if they knew where their children were and what they were doing.
It added:
“We are getting calls of anti-social behaviour in Ripon city centre.
“This is in the form of large groups being disrespectful to members of the public.
“Ripon police are out and about but as you can imagine we cannot be everywhere at once.”
The post then urged parents to “get in touch with your children and help us by knowing where they are and what they are doing”.
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Policing in Ripon comes under a barrage of fire
Policing in Ripon came under a barrage of fire last night at a packed public meeting at the Jack Laugher Leisure and Wellness Centre.
Insp. Alex Langley, who heads Ripon’s neighbourhood policing team, chaired the hour-long meeting and faced a potent mix of concerned residents and newly-elected city councillors.
The councillors came fresh from weeks of pre-election doorstep meetings where thousands of voters put Ripon’s recurring problem of anti-social behaviour top of the agenda.
Among the attendees were residents who have suffered violent attacks at the hands of young thugs and witnessed their property being destroyed in incidents for which nobody appears to have been prosecuted.

Youths with iron bars attacked this car in a residential street, as the owner rang 999 and waited for police to arrive.
A taxi driver, who has both suffered and witnessed violence while on the rank in Market Place East, has also been threatened and seen hooded youths using iron bars to smash cars and house windows in the street where he lives.
He asked Insp. Langley:
“How many people have been identified, arrested and prosecuted after being caught on city centre cctv or reported by somebody who has rung 101?”
When Insp Langley said he did not have that information, the taxi driver responded:
“It is clear to me that the CCTV cameras are not being monitored by anybody. In the past you could see the cameras moving, showing they were in use, but that doesn’t happen any more.”
City centre CCTV failings
The Mayor of Ripon, Councillor Eamon Parkin asked:
“With the CCTV all around Market Square, why has nobody been arrested and prosecuted for any of the four attacks on the Cabmen’s Shelter?”

No arrests have been made or prosecutions brought against the vandal or vandals who have targeted the Cabmen’s Shelter
Insp Langley replied:
“You can have the best quality CCTV images, but if the vandals are wearing hoodies and have their faces covered — it’s difficult to identify them.
“The latest attack on the Cabmen’s Shelter was reported three days after the vandalism was noticed.
“Do you want officers to spend their time looking through three days’ of CCTV footage?”
There was a resounding response of ‘yes’ from the floor.
Cllr Pauline McHardy said:
“The shelter is a rare building that belongs to the city and was refurbished at a cost of £22,000 and we want to catch and prosecute the vandals”
Cllr Andrew Williams said:
“When charges were brought in by Harrogate Borough Council for parking on Market Square, the money raised was supposed to be used to pay for the CCTV cameras and monitoring, so what is happening with that money now?
“It looks as if the cameras covering Market Square are not fit for purpose and footage being captured by them is not being monitored.”
Police and Crime Commissioner did not attend
Cllr Williams said that this and other matters impacting on the effectiveness of policing in Ripon had been raised with North Yorkshire Police and Crime Commissioner Zoe Metcalfe, to whom a formal complaint had been made by the city council.
He said:
“We are still awaiting a response from her and it is very disappointing to say the least that she is not in attendance tonight to hear the concerns raised by Ripon’s residents.”
Cllr Barbara Brodigan, who is newly-elected to serve on the North Yorkshire unitary authority as well as the city council, said:
“We were told by former commissioner Julia Mulligan that the money raised from selling the police station on North Street would be used to pay for more police officers, but there is no evidence of this and people are not receiving the high visibility policing that they want.”
Unanswered 101 calls
In addition to use of CCTV and police resources, concerns were raised throughout the meeting about the delay in getting a response to 101 calls.
A resident told the meeting:
“When I rang up to report a gang of youths causing trouble near my house, I got no reply and after the same happened on another occasion, I just gave up, thinking that I was wasting my time.”
That feeling of frustration was echoed throughout the meeting and heightened when Councillor Tony Duncan was told by Insp Langley that he would need to submit a Freedom of Information request to find out how many 101 calls to Ripon police go unanswered.

An estimated 80 people attended the meeting, many of them standing.
At the start of the meeting when Insp Langley showed a graph indicating a downward trend over the past 22 month of recorded anti-social behaviour incidents in the Minster Ward, his presentation was interrupted by Cllr Williams, who said:
“I’m sorry, but I have to stop you there. These statistics are flawed, by virtue of the fact that so many people who try to get through on 101 give up after being kept waiting for so long.
“Showing a graph like this and presenting it as fact, does not reflect the actual experience of thousands of people that I and other councillors were told about on the doorstep before the election.”
The 101 problem
Insp. Langley accepted that there is a problem with the 101 system that needs to be resolved and throughout the meeting, pointed out that he and fellow officers are doing their best for Ripon, often ‘with their backs against the wall.’
Clllr McHardy said:
“We appreciate you coming here tonight and answering our questions and would like to point out that comments made here are not aimed at you, but are for those senior to you who make the decisions and need to provide you with the resources that you need to do your job.
“There has been a sizeable increase in the precept that we pay through our council tax for policing in Ripon, but the commissioner is nowhere to be seen this evening to tell us what she is going to do to support you and your officers.”
Police: meeting ‘highlighted real challenges’
After the meeting, Insp Langley in an email to the Stray Ferret, said:
“It was a really good meeting and highlighted some of the real challenges that Ripon face. There is a real balance to be had around national type challenges and those wider issues such as 101, recruitment, funding and HBC CCTV that it’s really important that we discuss.
“Equally there is limited scope and control that I have on those topics but it’s good to discuss them.
“I hope at the next meeting that we can spend less time on those wider issues as we have discussed them and focus more on local Ripon issues. I would have liked to have focused more on the today problems and areas that I can direct my teams towards. The next meeting we should be able to get more into that level of detail and discuss other issues.”
Read more:
Frustration after fourth attack on rare Ripon building
Policing in Ripon has come under the spotlight once more, following the fourth vandal attack in 14 months on a rare listed building owned by the city council.
Though the Cabmen’s Shelter on Market Place East, is located just yards away from a CCTV surveillance camera, nobody has been arrested, charged and prosecuted for damaging the historic building’s windows and door.
A possible reason for the lack of success in bringing the vandal or vandals to justice, emerged when the Mayor of Ripon, Councillor Eamon Parkin, told the Stray Ferret that Harrogate Borough Council’s CCTV surveillance team charges police across the Harrogate district, £57 per hour for checking through and supplying footage.
Cllr Parkin, said:
“When I personally reported a vandal attack on the shelter, I was told by the police that I needed to give a precise timeframe in which the vandalism occurred, which is clearly ludicrous.
“Residents and visitors naturally assume, as I did, that the CCTV cameras covering Market Square and other parts of the city, are our constant guardians, watching over us 24 hours a day, while being a vital tool in spotting criminal behaviour and assisting in the arrest of those involved in violence or vandalism.

The CCTV camera at Market Place North, Ripon
‘Confidence further eroded’
“Once I realised that there is no point in contacting the police if you can’t provide exact timings, my confidence in the standard of policing in the city was further eroded and I and other candidates out canvassing across the city in the run-up to last week’s election, discovered that dissatisfaction with the police in Ripon is widespread.”
Cllr Parkin, added:
“I also feel exasperated and sickened in the knowledge that an already deficient service is further impacted by Harrogate Borough Council’s commercialisation of CCTV surveillance, ironically operated by HBC’s housing and safer communities team.”
What does Harrogate Borough Council say?
The Stray Ferret asked HBC about the £57 per hour charge levied to pay for the team at the council’s centralised surveillance unit to look through and provide recorded footage, to help police with their enquiries.
A council spokesperson said:
“CCTV across the Harrogate district, which is owned and managed by Harrogate Borough Council, has on-going infrastructure and running costs.
“As well as the costs to maintain the service, there are also costs associated with a CCTV control room, staffing and the on-going safe storage of footage.
“Should anyone wish to obtain a copy of any footage, this would require an appropriate individual reviewing it first, followed by providing the footage securely along with a witness statement. All while adhering to the Data Protection Act 1998.
“Therefore, any third-party that wishes to view and use any CCTV footage – such as an insurance company, enforcement agency or the police – is charged to do so.”
Response from Ripon police
Insp Alex Langley, who heads Ripon’s neighbourhood policing team, said:
He said:
“I understand the frustrations and concerns of the community on this damage issue and it is totally unacceptable for this damage to be repeated.
“There is CCTV in location and the footage is of excellent quality when zoomed in and an operator is following a suspect. The challenges that HBC face when operating cameras is that the district has many cameras that require monitoring.”

Our photograph shows the proximity of the Cabmen’s Shelter to the cctv camera located at the junction of Market Place South and Kirkgate
Incidents that go undetected
Insp Langley added:
“The control room at Harrogate has numerous operators at peak times covering these cameras, but sadly incidents like this can occur undetected.
“If there is another incident ongoing at the time that the operator is viewing elsewhere then matters can be unchecked and unnoticed. If a suspect stands at distance from the shelter and throws stones they can easily remain undetected and unsighted.
“The location is in the centre of Ripon, opposite a pub, taxi rank and very busy car park yet we never seem to have any witnesses and always discover the damage days after it has occurred.”
He added:
“I am really frustrated with the minor damages and unacceptable conduct of a small handful of local people that cause misery and issues for everybody else.
“What we have found is that when tackling issues of ASB (anti-social behaviour) by increasing patrols, resources and presence It does deter or displace people into other areas of the City where the Police presence is not as high or prominent.
“This is a constant and on-going battle to try prevent and deter ASB and damages such as this from occurring. We are currently working in partnership with local people and the community and we have just recently set up the Ripon Community Alcohol Partnership to try tackle alcohol associated issues.”
Insp Langley encourages anybody with concerns about policing issues in Ripon to attend a public meeting at new Jack Laugher Leisure and Wellness Centre on Monday May 16. The meeting starts at 8pm.
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Police to spell out plans to tackle crime in Ripon
North Yorkshire Police is holding a public meeting in Ripon this month to talk about its plans to tackle crime in the city.
There are longstanding concerns about persistent crime and anti-social behaviour in Ripon, with problems particularly prevalent during summer.
At the community engagement meeting on May 16, police will spell out how they plan to address the issues.
A police social media post said the meeting will “share with you the current crime statistics and trends for your wards, provide you with an operational overview of how your area is currently policed and also tell you about the proposed plans for the future”.
It added:
“The purpose of this meeting is to ensure your voice is heard with regards to how your community is policed.
“By voicing your concerns direct to us you will enable North Yorkshire Police to target and tailor our resources and plans to better meet your needs and prevent issues or escalation in your community.
“This is an open invite to all local residents, concerned people and partners agencies that are concerned in community support to come along and provide your perspective.”
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The post added that people will “be invited to highlight any community issues, tensions or criminality that are affecting you”.
Inspector Alex Langley, from the Ripon neighbourhoods policing team, will chair the meeting, which will take place from 8pm to 9pm at the Jack Laugher Leisure and Wellness Centre on Dallamires Lane.
Underage drinking crackdown
These partnerships see police work with retailers, schools, neighbourhood groups, Trading Standards, local authorities and other emergency and health services to reduce alcohol problems.
As part of the initiative, retailers are assessed by Trading Standards and police to check they are not selling alcohol to children.
Vandals smash shop and car windows and bus shelter in Starbeck
Vandals have smashed shop and car windows and a local bus shelter in Starbeck overnight.
Two windows at Pets Corner near the level crossing were shattered.
Windows were also destroyed on a bus shelter next to the shop and on several cars on nearby residential streets, including The Avenue and further down the High Street.
One employee at Pets Corner said that staff arrived at work this morning to find their workplace had been vandalised.
They added they were still in a state of disbelief that somebody had done it apparently for fun.
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North Yorkshire Police said in a statement:
“We’re investigating a spate of incidents of criminal damage in the Starbeck area overnight.
“Officers have received reports that five cars have had their windows smashed, and damage has been caused to the windows of two shops on High Street, overnight between 16 and 17 March 2022.
“Enquiries are ongoing today. Anyone with information about the incidents, or who might have relevant CCTV, is asked to contact North Yorkshire Police on 101, quoting reference number 12220045092.”
Last week vandals pulled up 20 trees on Belmont Field.
The trees had previously been damaged so many times at the other end of the field that Starbeck in Bloom, the community group that aims to make Starbeck more attractive, decided to move them.
Val Young, a local resident, described it as “disgusting” and “absolutely diabolical”.
City council to make formal complaint about policing in RiponRipon councillors have voted unanimously to make a formal complaint against the city’s police amid fears that the force has lost public confidence.
Concerns about the failure to tackle and eradicate the recurring problems of criminal activity in Ripon, combined with a perceived lack of urgency in their response to 101 calls made by the public, were voiced by Independent and Conservative councillors alike.
In a further blow for residents worried about the lack of police resources to deal with violent and anti-social behaviour, members at last night’s Ripon City Council meeting were told that the provision of a custody suite at the Stonebridgegate site that police share with the city’s firefighters will not materialise.

The promised custody suite will not be added at that site that Ripon Police share with firefighters.
Former North Yorkshire Police, Fire and Crime Commissioner Philip Allott, pledged to fund the project and provide two additional cctv cameras, in a two-pronged plan to support enhanced policing in the city.
But Independent council leader Andrew Williams, said:
“The promises he made were nothing more than pie in the sky, there was no way in a million years that he was going to be able to pay for these facilities out of his community budget. The custody suite alone would have cost up to £7 million.”
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Cllr Williams revealed that Zoe Metcalfe, who was elected commissioner in November following Mr Allott’s resignation – in the face of widespread condemnation of remarks he made in a radio interview about the Sarah Everard murder trial – had requested the council to submit a complaint to her about policing in Ripon.
He said:
“When I and three fellow councillors met with her last week, we had a frank discussion and after listening to our concerns, she asked the council to make a formal complaint, so that she can take the necessary official steps to address the matter.
“Resident are being asked to pay more for policing through their council tax and what they are receiving in Ripon at the moment is not fit for purpose.”
Cllr Mike Chambers, who is also cabinet member for housing and safer communities on Harrogate Borough Council, said:
“I have been pressing the commissioner for more warranted police officers on the beat in Ripon, because the PCSOs (police community support officers) have only limited powers to take action when an incident occurs.”
Cllr Pauline McHardy, an independent city and district councillor, added:
“I spoke with a market stallholder who had their cash box stolen early last Thursday morning. They reported it straight away but the police didn’t send anybody to investigate the theft. This just isn’t good enough.”