Post-covid shopping trends push independents to Harrogate pop-up

Three independent businesses have come together to rent a pop-up in Harrogate for two weeks.

The three owners started their ventures over the past three years but said, with the move towards online shopping, opening a permanent shop individually was unviable.

They said high rents, long-term contracts and the need to constantly stock a shop, meant craft fairs and pop-up shops suit their businesses better.

Jane Gales, of Jane Gales Design, Julia Gabler, who owns 2 Little Mice and Rachel Locke, of R.Locke Designs, said they felt town centres would prosper with independents if more spaces like the Harrogate pop-up shop opened.

Ms Gabler said:

“I had looked into a shop, yes, but with the overheads and the fact I would have to make all my products whilst serving in a shop it doesn’t work for a lot of businesses like ours.

“Also, some places I looked into wanted me to sign a five-year contract and I just can’t commit to that. It’s important for me to stay fresh and not saturate the market.”

The three businesses have shared the shop space.

The current retail climate, post-covid, has been a challenge for some of these businesses. Ms Gabler said her online orders flourished but Ms Gales said being un-eligible for a government grant made it difficult.

Ms Gales said:

“It wasn’t great for me, I’d only started the previous year so I didn’t have a website. As a new business there was no government grant available. It was really, really hard. I had a private commission that luckily for me saved my business.

“I think small businesses especially will look for more pop-ups as it gives you the visibility without worrying about the big overheads.”

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Rachel Locke said:

“After lockdown sales went down again, but then getting back out there to markets again exposed me to new customers. But for me social media.”

The three businesses will be in the Harrogate pop-up shop until the end of next week.

Barker Proudlove and Victoria Shopping Centre came up with the idea to rent out the outlet opposite Cafe Nero back in August.

Businesses can rent the space for between one and six weeks and the £400 weekly cost includes rent, business rates, water, electricity and furniture.

Harrogate jewellery store to close after 190 years of trading

Well-known Harrogate independent jewellers A. Fattorini the Jeweller has announced it will close after 190 years of trading.

Thought to be the oldest independent jeweller in Harrogate, A. Fattorini, has been on Parliament Street since 1884.

But owners have announced today they plan to cease trading and close the iconic store.

It is currently run by Anthony Tindall, but his retirement has led to a decision to close.

The closure of the Harrogate institution will be marked by a closing down sale starting on November 13.

Mr Tindall said:

“The decision to close the store has been incredibly tough. It’s undoubtedly the end of an era for Harrogate and for our family.

I have loved my time in the business and am going to miss the customers, many who have been coming into the store for many years to purchase special and sentimental pieces.”

A. Fattorini, was founded in 1831 by Antonio Fattorini. Originally from Lake Como in Italy, Antonio senior later settled in Harrogate and set up his business to serve the town’s wealthy visitors during the ‘Summer Season’.

In 1859, the shop was passed onto the hands of his son, also Antonio, who established himself in the Harrogate business communty and was the one at the helm when the store moved onto Parliament Street.

Antonio never married so when he died in 1912 the business was passed onto his brother-in-law John Tindall.

The business remains in the Tindall family today and is currently run by Antonio’s great, great grandson Anthony Tindall. Mr Tindall is due to retire and with no plans for succession the store must close.

The closing down sale will see items such as diamond and gold jewellery, pearls and engagement rings will be reduced by up to 50%.

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Harrogate gets another pop-up shop as demand soars

The Victoria Shopping Centre in Harrogate is to get a second pop-up shop in the run-up to Christmas.

The company behind the initiative, Barker Proudlove, said it had seen a surge in enquiries in the run-up to the festive season and was confident it could fill another unit.

The pop-up shops give independent businesses the chance to rent units in the centre of Harrogate on a weekly basis without having to commit to long-term rents and rates.

The first one opened in the Victoria Shopping Centre on the corner of Cambridge Street in September and is already fully booked until Christmas,

Following its success, the former Grape Tree health food shop is also to become a pop-up.

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Jessica Swain, from Barker Proudlove, said:

“It is incredible that we have so much demand for the pop up shop and we are thrilled to continue working with the Victoria Centre team to bring more businesses to Harrogate’s high street during the seasonal period.”

The new pop-up will open with Martha and Bea, a clothing and accessory business from Ilkley, on Monday.

Barker and Proudlove said there were still opportunities to hire the new unit this month and in December.

The Cambridge Street shop currently houses 2 Little Mice, with Jane Gales Designs arriving next week followed by Posh Tat on November 15.

Caption: New pop-up shop unit in Victoria Shopping Centre (left) the first tenant will be independent shop Martha and Bea (right)

‘Time to come together’ for Knaresborough businesses after BID row

Knaresborough business owners say the town must come together and mend the divide following a row over setting up a town BID.

The voting down of a BID earlier this month, by 80 to 73, caused acrimony between businesses and led some to walk out of a Chamber of Trade AGM.

The Stray Ferret asked businesses where the town goes from here. The common message was one of “coming together to have their voices heard”.

Elaine Grinter, who has owned the Art in the Mill gallery with her husband Andy for 14 years, said:

“As a town we generally all get along and want the best for Knaresborough. Chamber is going through a period of turnover. Hopefully that experience of BID and all the acrimony will be put to one side and we’ll see a positive energy coming through.

“My query going forward is how we will be represented in the future with council changes. I think anything that sees us work together is a good idea.”

The upcoming devolution agreement is at the forefront of business owners minds with some saying without a BID representing them, like in Harrogate and Ripon, they will need to shout louder to make sure the town isn’t forgotten.

Businesses also raved of the “booming” summer of tourism experienced this year and are keen to keep the momentum high with a Christmas market, trees and window displays.

Kelly Teggin, owner of Kelly Teggin Hair and Beauty, was on the BID taskforce before it had to be disbanded and is hoping some of the projects BID had planned for can still go ahead. She said:

“I think it’s going to take a few months to settle down but we do need to draw a line under this divide or the town will suffer. The BID was going to bring some amazing things to the town because it was a big pot of money.

“I would still like to see some of the things we’d planned, this is time to come together for the town.”

A number of other businesses agreed the town needed time to heal but were confident the community would come back together for the good of the town.

Chamber attempts to build bridges

Peter Lacey, membership secretary of Knaresborough Chamber of Trade, agreed the town must move on and has said the chamber is taking forward suggestions from this month’s AGM.

Networking events, joining up with other community groups and improving links between the town centre and Waterside are all to be looked at.

Today, the Chamber sent a letter apologising for previous comments made by former Chamber president Steve Teggin who hit out at “anti-BID activists” in an open letter. The current Chamber board said it had not signed off on the letter and “apologised for the hurt”.

Mr Lacey said:

“I hope when we come together in January we can talk positively and constructively about Knaresborough’s future.”

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John Ashton has just opened his business on the high street, Jovial Antiques. He said he was aware from other businesses there was a divide:

“I have heard some talk about people feeling upset at the outcome of the BID. I’m new to the area but I can tell there is a great community feel, businesses on the high street were straight into the shop to welcome me.

“I voted for a BID but of course we didn’t get it. The one thing we need is parking but visitors aren’t going to stop coming it’ll always be a busy town.”

Harrogate College meets local firms to fix skills gap

More than 30 businesses from across the Harrogate district attended the first Employers’ Network at Harrogate College to help shape the future workforce.

The college invited local businesses to the launch event today. Businesses from the likes of health and social care, hospitality and manufacturing all turned up to explain their needs.

Harrogate College will now use the information it has gathered to alter its existing courses and create new courses to fit that demand.

Principal Danny Wild told the Stray Ferret:

“It’s gone really well. The idea of the employer network is to find the key skill gaps that local businesses have.

“We want people leaving the college to have the right skills to get jobs. We also want to help those employers looking to grow.”

“This is the start of the Employers’ Network. It has an infinite timeline as businesses grow and change.”

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Kit Lacey, director at eDub Services, attended and added:

“We are a growing business in a niche market in converting classic cars to electric. One of our biggest struggles we find, as we want to grow, is recruiting.

“When the industry is brand new it is difficult so getting in at the grassroots level with the college is a good first step for us.”

Mike Kaye, managing director at Energy Oasis, also said:

“I have come here because I really want Harrogate College to be at the forefront of renewable technologies.

“I want them to be able to develop a curriculum that will facilitate the young people in Harrogate, to be able to get secure jobs in the green environment.”

Harrogate businesses come together to target net-zero emissions

Harrogate’s business community met today to discuss how to meet the challenges of climate change and net-zero emissions.

The Business Net Zero Conference is being held all day at the Harrogate Convention Centre and has been organised by Harrogate District Climate Change Coalition.

It’s part of the Climate Action Festival that is taking place all month in the district in the run up to the COP26 UN Climate Change Conference in Glasgow.

Today’s speakers included representatives from Techbuyer, Transdev, Yorkshire Water and Bettys & Taylors of Harrogate.

‘A sign of hope’

The Bishop of Ripon, the Rt Revd Dr Helen-Ann Hartley, opened the day by challenging business people in the room whether their goal was profit “at all costs” or developing a social and environmental mission.

She said:

“Today’s conference is a sign of hope but we shouldn’t underestimate the challenges.”

Harrogate-resident Professor Piers Forster, from the University of Leeds, offered a scientific grounding to the debate during his speech.

Prof Forster sits on the UK government’s climate change committee and will be heading to the COP26 summit to help negotiate ambitious climate targets with other governments.

He showed a video of frightening wildfires in Canada caused by greenhouse gas emissions. However, he emphasised that he is optimistic that change can happen if businesses get on board.

“It’s within our power to change where we end up together.”

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Decentralisation of energy

Jennifer Woodhall, marketing director of Harrogate firm Chameleon Technology also spoke. The company is a Harrogate success story as its smart meters are in seven million homes across the UK.

Ms Woodhall said decentralisation of energy was essential to avoid the volatility that is currently engulfing the market.

“We can’t rely on a few, large sources of power.”

Paul Haslam, a Conservative councillor on Harrogate Borough Council and North Yorkshire County Council, as well as a Harrogate District Climate Change Coalition member, told the Stray Ferret he hoped the conference would become an annual event.

“It’s great we’ve got to this point. I’m delighted and we’ve got some fantastic speakers. It will be bigger and better next year.”

Pictured are: (from left) Jemima Parker, Cllr Paul Haslam, Prof Neil Coles, the Bishop of Ripon, Jennifer Woodhall, Cllr Phil Ireland, Jade Boggost, Kirsty Hallett, Prof Piers Forster

Boroughbridge pub owner feels lucky to survive fire

One of the owners of a pub near Boroughbridge that caught fire over the weekend has said he and his partner are lucky to be alive.

Brian Rey and Elaine Howden, who have owned the Ship Inn at Aldborough for 13 years, were woken at about 2am on Sunday by a ringing sound.

Mr Rey went to the door at the top of the stairs to investigate but as soon as he opened it he was met by a wall of smoke. He said:

“My godfathers, it was really thick white smoke. I thought there was something wrong with my eyes but then I started struggling to breathe.

“So I called Elaine over for us to get out but we couldn’t make it through the smoke. We had some face masks in the room so we put a few of them together and escaped.

“We really were lucky to get out. If that fire had been anywhere else but the store room which is surrounded by concrete then the whole building could have come down.”

The fire service believes the tumble dryer on the right is the likely cause of the fire.

Firefighters from Ripon, Thirsk, Knaresborough and Harrogate were called to the scene. North Yorkshire Fire and Rescue Service later said it believed the blaze started in a tumble dryer.

However, Mr Rey is unsure whether the tumble dryer was in fact the source of the problems. He said they never used it after 5pm and he had smelled something unusual near the fridge earlier that night.

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Since the fire, the local community has rallied behind the pub.

Both the Grantham Arms and the General Tarleton owners have offered help and people have donated £700 to a gofundme page set up by local resident Sam Stoddart to help the Ship Inn recover from the fire.

The store room is filled with melted appliances. The walls and ceilings are black from the aftermath.

Mr Rey added his thanks for the support:

“The people in the village have been very helpful. We have taken plenty of phone calls from people who have wanted to wish us luck.

“With the fundraiser we were at a bit of a loss. We only found out when a journalist asked us about it. There still is that friendly spirit, I thought those days had gone.”

Harrogate cycle group accuses Tesco of greenwash

Harrogate District Cycle Action has accused Tesco of greenwash over claims that its proposed new supermarket will reduce car journeys and CO2 emissions.

A Tesco online consultation about its plans to open a supermarket on Skipton Road closed yesterday.

The consultation website claims the new supermarket would reduce car journeys across Harrogate because residents in all the new homes on Skipton Road and Killinghall would have less distance to travel for shopping.

It adds:

“This new supermarket will help create more sustainable shopping patterns in Harrogate and reduce the number of long car journeys across the town.

“We anticipate a reduction in CO2 emissions from the shorter trips customers will be making.”

But HDCA, which campaigns for better cycling provision in the district, said on its website:

“That is greenwash, and based on nothing more than a far-fetched hope, or the desire to say something about sustainability without doing anything about sustainability.

“While some people might make shorter trips to Tesco, it is equally likely that other people will drive to Tesco from the other side of town, going further than before.

“The plans put forward by Tesco are totally car-centric. Doing the same as before will get the same result as before: ever more traffic.”

 

How the site would look

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Better cycling access

Plans for the new store include a petrol station, 200 parking spaces, 24 cycle spaces and a new roundabout on Skipton Road. Tesco says 100 new jobs would be created.

HDCA said segregated, protected cycle tracks on either side of Skipton Road, linking up to the new housing estates, would improve cycle access to the supermarket. It would also like to see the number of car parking spaces reduced.

The Stray Ferret asked Tesco to respond but we did not receive a response by the time of publication.

Tesco previously said:

“Our new proposals will deliver a much-needed new food store for the north of the town. This will reduce the number of long car journeys across Harrogate and we anticipate a reduction in CO2 emissions from the shorter trips customers will be making.”

Consultation ended 

A public consultation on the new Tesco ended yesterday. A full planning application is expected to be submitted before the end of the year.

Despite opposing Tesco’s bid to build a new supermarket on the site in the 2010s, Harrogate District Chamber of Commerce told the Stray Ferret the housing landscape in the area has now changed and the supermarket could reduce traffic across town.

The Stray Ferret also spoke to Claire Lewis, who has run Number One Shop on Electric Avenue, near the proposed new supermarket, for the last seven years with her husband. She opposes the plan and fears the new supermarket, which would be built behind her small shop, could destroy trade.

Thai restaurant set to make Harrogate debut

A Thai restaurant chain is set to make its Harrogate debut after taking over the former Las Iguanas restaurant on John Street.

Giggling Squid started in the basement of a fisherman’s cottage in Brighton but has since developed into a business with more than 40 restaurants.

The restaurant is well known for fresh dishes and bright, floral interiors. It is currently recruiting and has submitted planning permission with Harrogate Borough Council for new signs.

When it opens it will replace Las Iguanas, which failed to open after the initial coronavirus lockdown during which the Big Table Group bought out the previous owners.

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It is unclear when Giggling Squid will open or how many jobs it will create. The Stray Ferret approached Giggling Squid but it said it was unable to comment yet.

Pranee Laurillard, who founded Giggling Squid with her husband Andy, said on the restaurant’s website of its success:

“We hope you enjoy Giggling Squid, and feel at home in our funny, quirky little restaurants – well some of them are not so little now, but our approach is still the same.

“We love to hear from our guests so please feel free to share your feedback online or drop in to see us at your local restaurant.”

Harrogate businesswoman’s new lease of life after divorce

This article is sponsored by Berwins

Going through a divorce is undoubtedly one of the most stressful and painful experiences in life.

There are a whirlwind of emotions to battle once a marriage breaks down, including feelings of grief and heartbreak, stress and fear, confusion and disorientation, disappointment and loss.

But for one Harrogate businesswoman, her divorce from her second husband has led to a new lease of life – so much so, she now helps others to mentally deal with the difficult, and often traumatic, process.

New challenges

Since her split, Lisa Duffield has set up her own life coaching and wellbeing business, the Lisa Duffield Centre, managed a house build and has even climbed Kilmanjaro.

She says she is the happiest she has ever been, and when you meet her, there’s no denying her positivity is infectious.

She said:

“I started my business in 2015 as I was going through the breakdown of my second marriage.

“I just realised I’ve got this natural ability and resilience.

“How you look after yourself – keeping up with your exercise and making sure you get all your sleep and everything when you’re going through a traumatic time – all helps build your resilience.

“And so I realised through doing all this, I actually want to spread the word and help other people as well, so I do coaching, mental fitness, hypnotherapy, and try to help empower people.”

As a woman who has gone through two divorces – although her first was amicable and she is still best friends with her first husband – she feels she is in the perfect position to help others.

She helps people who are getting a divorce to deal with their finances, the actual practicalities of moving house and how to look after their children and bring them up during that difficult time.

Lisa Duffield now helps others going through a divorce.

Lisa said:

“It’s stressful for everybody, people often get so worn down by it. So it’s just about keeping yourself going through that process.

“I moved out from the house I was in, and since then I’ve bought a plot of land and built my own house in lockdown, which will be like a wellbeing retreat. Now I do lots of motivational talks and stuff like that.”

Lisa, who has three daughters, says she has always had a business head on her shoulders, and set up a number of businesses with her first husband, whom she is close to and still works with.

Rebuild

But since her second divorce from her husband of nine years, she has had to rebuild everything again as it had a financial impact.

She said:

“I think that one of the main things I would advise others going through divorce is if they do have the coaching and help and support they can actually separate the different aspects of it. That is the emotional, the financial and the family.

“It’s also things like if you do have children and separate, it’s important not to use the children as a weapon because this will be something you regret. You must not do game-playing. You just get caught up in this awful battle and it’s just not worth it at all.

“The financial coaching is absolutely crucial, that’s one of the biggest fears when going through a divorce. What’s going to happen about the money? Where are they going to live? Which school are the children going to go to? Have you lost a certain amount of friends? It’s a huge trauma.

“This is what got me into this line of work. I can help people and coach them through so they can have a logical way of thinking about it, rather than letting their emotions overcome. This leads to feelings of resentment, revenge, punishment, which doesn’t do anyone any good in the end.”

Stronger

Since deciding to launch her business, Lisa started off training to become a clinical hypnotherapist. Since then she has gone on to do lots of other advanced courses in Neuro-linguistic programming (NLP), Cognitive Behavioral Therapy (CBT), Eye Movement Desensitisation and Reprocessing (EMDR), as well as a a corporate executive coaching course.

She said:

“I’m currently working with a London law firm, setting up a wellbeing strategy. I’m helping people to feel empowered and to realise when you feel you are really down and you can’t pull yourself back up, you absolutely can.

“I would definitely say I have come back better, stronger and more positive.”

Lisa said she decided to divorce her second husband when she felt the marriage wasn’t equal she “felt stagnant” in her life.

She said:

“I felt like I had been stupid, like I had been manipulated and deceived.

“I felt like I was never going to be able to find true happiness in the relationship I was in. This is what made me decide that I need to get out. I think the realisation was the second marriage was a mistake because at the time I didn’t feel like a whole person.

“I thought if I met someone else, the two halves will come together to make a whole person and this doesn’t happen.

“If you’re not a whole person yourself, you’re not in a good place to meet another whole person.

“So I realised I needed to work on my identity and discover who I was and work on personal development for myself. I realised I had to go it alone. I felt I was looking and thinking a man was going to complete my life.

“You need to be a strong individual yourself and then you are in a position to be in a proper relationship with somebody.

“I suppose coming out of it, it’s working in personal development. And that’s what I love helping people with now.”

And Lisa has certainly come a long way since her second divorce. Her wellbeing business, which started off with just Lisa as a clinical hypnotherapist, now has around 15 practitioners on the books.

She regularly travels to London and has done work with O2, the NHS, Capita and PricewaterhouseCoopers. She has mentored some of the world’s strongest men, helping them with their mental focus. As well as project managing her own housebuild, she is also about to set up a new online platform for a second hand plant machinery business.

And she has achieved all this on her own.

She said:

“I found myself, and now I want to help others to get that strength. I’ve been on that journey, so I can help.

“I’ve not only started again, I’ve surpassed it. I’m up at the top of that hill and it’s brilliant.”

Lisa at the summit of Kilamanjaro.

‘Adventure junkie’

She has also become a self-confessed “adventure junkie” and has climbed Kilimanjaro, Machu Picchu and Ben Nevis. She has also been skydiving and sea Kayaking around the Farne Islands.

Her upcoming challenges include a charity Zambezi River trip, a trek across the Sahara Desert and the Dalai Lama Himalayan Trek.

She said:

“All of these things I have managed to do as a single woman. You do not need to be married to do whatever you want to do.

And women are now more powerful than ever. It’s not that I would put men down, but I am certainly equal to the best of those men out there.”